Archive for the ‘Hospitality Trends’ Category

New Hotel Cleaning Standards Released by AHLA in Wake of COVID-19

May 6th, 2020 Mark Ellis Hospitality Trends, Latest News

Earlier this week, the American Hotel & Lodging Association (AHLA) introduced new health and safety protocols in response to the COVID-19 pandemic. Dubbed ‘Safe Stay’, this industry-wide initiative is designed to prepare the country’s hotels for the potential flood of guests and employees once the sector gets back into gear. The premise behind Safe Stay… (more)

How to implement online ordering at your hotel restaurant

April 27th, 2020 Mark Ellis General, Hospitality Technology, Hospitality Trends

It’s thought that 60% of US consumers order takeout at least once per week. And, when they do, 34% of them will spend at least $50 on a single order. Food delivery is big business and, at the time of writing, the COVID-19 lockdown is forcing many restaurant operators to join what is clearly far… (more)

How to make your hotel eco-friendly in 2020

April 21st, 2020 Mark Ellis Hospitality Trends

If you’re currently looking to the future as an independent hotelier, you might have eco-friendliness in mind. This is partly because the vast majority of travelers want to travel sustainably. Therefore, if you’re a hotelier who wants to stand out from the rest, you can use it as a differentiator. 1. Ensure every room has… (more)

How Future-Proof is Your Hotel Property Management System?

The Hotel Property Management System (PMS) is essential for guest satisfaction and business success. If, however, you’re operating a PMS that isn’t ready for the new breed of hotel guest or doesn’t embrace new hospitality technology, then it’ll quickly show its age and leave you trailing the competition. The technology available to modern hoteliers is… (more)

5 Future Proofing Tasks for Hoteliers During Downtime

March 26th, 2020 Mark Ellis Hospitality Trends

If your hotel is currently closed through no fault of your own, you might be wondering how to ensure you can hit the ground running once the doors reopen. The good news is that when you’re ready to get back into business, you’ll hopefully be met with the task of welcoming a flood of guests… (more)

Manage and Streamline Your Rates Directly in roomMaster with Stayfull

March 20th, 2020 Stefano Mocella Hotel PMS, Hotel Property Management, Online Bookings

Stayfull Channel Manager ensures rate parity across all sites With OTAs continuing to emerge as a necessary ally to increase your hotel’s online presence, the need for a powerful hotel channel manager continues to grow. Research suggests that as much as 72% of independent hotel bookings are now done through a third party OTA. While… (more)

How to Embrace Online Travel Agency Partnerships as a Hotelier

March 18th, 2020 Kent Howard Hospitality Trends, Marketing

Research suggests that anywhere between 50% to 72% of an independent hotel’s bookings will come from an online travel agency. That is a strong statistic that cannot be ignored. As a hotelier battling big chains, the increasingly complex guest journeys and rising commission bills, you won’t find this article to be easy reading, but it’s a fact… (more)

Why Loyalty Isn’t Just for Hotel Guests

March 10th, 2020 Kent Howard Hospitality Trends

In 2019, Wyndham Rewards reported a 69% increase in revenue during 2018 to $527 million. It’s considered one of the best loyalty programs on the market and their numbers seem to support that position. Wyndham Rewards is one of many loyalty programs on the market, showing the trend in the industry towards valuing customer retention…. (more)

The Key Ingredients of a Powerful Channel Manager

March 5th, 2020 Mark Ellis Data Management, Hotel PMS, Online Bookings

There are so many sources of potential business for modern hotels. From the humble hotel website to the myriad of online travel agencies (OTAs) and review websites, guests can, literally, appear from anywhere. But how do you tame this vast online platform of bookings? For new and experienced hoteliers alike, channel management can be something… (more)