Looking for the best Hotel Management System?
roomMaster Anywhere™ gives hoteliers easy-to-use tools that streamline and automate their operations and improve guest experiences.
A Property Management System that’s trusted by experts.
No matter what area of hospitality you’re in, we have tools to suit you. Select your business type to discover how:
Independent Hotels
Hotel Groups
Management Companies
B&B and Inns
Resorts
Parks
No matter what area of hospitality you’re in, we have tools to suit you. Select your business type to discover how:
Independent Hotels
Hotel Groups
Management Companies
B&B and Inns
Resorts
Parks
Improve your hotel’s online
presence and grow bookings
Maximize your occupancy and avoid overbookings with Stayfull™, our powerful channel manager. Manage rates and availability with a single, simplified solution that combines the Global Distribution System, Online Travel Agencies and direct bookings. Stayfull™ connectsyou with over 155 popular OTA channels, including Expedia, TripAdvisor, Hotwire and Booking.com.
Ourleading Hotel Management Software includes a direct hotel Booking Engine as standard. Encourage your guests to book via your own website with zero commission and no reservation fee.
"Great service and informed in 30 seconds by a very well informed staff member. Thank you all again."
- David Keogh (The Evenlode)
<span class="testimonialText">"Great service and informed in 30 seconds by a very well informed staff member. Thank you all again."
</span>
<span class="testimonialAuthor">
- David Keogh (The Evenlode)
</span>
Straight forward to set up and start generating new business
"roomMaster has a friendly user interface and can manage all aspects of our Hotel Reservations, including: rate management, cleaning schedule, customer management and more."
- Ben Wares (Wells & Co.)
<span class="testimonialText">"roomMaster has a friendly user interface and can manage all aspects of our Hotel Reservations, including: rate management, cleaning schedule, customer management and more."
</span>
<span class="testimonialAuthor">
- Ben Wares (Wells & Co.)
</span>
Making a booking has never been this easy
"Being able to send confirmations from the booking itself saves a lot of time, more customized and detailed reports, and user friendly."
- Judit Stagel (Searcys)
<span class="testimonialText">"Being able to send confirmations from the booking itself saves a lot of time, more customized and detailed reports, and user friendly."</span>
<span class="testimonialAuthor">
- Judit Stagel (Searcys)
</span>
See our Hotel Management Software in action!
InnQuest’s mission isn’t just to provide the best hospitality management system, but to ensure you are supported whenever you need it. Take a look at how our easy-to-use tools and customizable modules can manage your day to day hotel operations.
24/7 Support
Our technical experts and experienced support team understand and genuinely care about the pain points of your day-to-day operations. Dedicated and friendly support teamsare on call to help you, whatever you need, whenever you need it.
From the Newsroom
Follow our Hotel Management Blog for all the industry news and insights you need to manage your properties.
Over the past decade, smartphones have revolutionized our lives and have become…
Book a demonstration of our award winning Hotel management software today!
End of Life Policy
All InnQuest Software products have a pre-determined commercial lifetime. In order to provide the highest quality products, meet security/PCI guidelines and support to our customers, each product is developed utilizing a product lifecycle methodology, which includes an End-of-Life (EOL) phase.
Once a product enters End of Life status, InnQuest Software will be unable to provide updates, fixes or service packs. Once a product enters End of Support status, InnQuest cannot provide any type of support or sell any add-on modules for that version of the software.
The current Maintenance and roomMaster products life cycle:
Product
End of Support Date
End of Life Date
Version 17
Current Version
Current Version
Version 16
March 31, 2018
May 31, 2017
Version 15
January 31, 2016
December 31, 2015
Version 14
July 31, 2013
October 1, 2012
Version 13
July 31, 2012
October 1, 2011
Version 12
July 31, 2010
October 1, 2009
Version 11
December 31, 2009
December 31, 2008
Version 10 and prior
December 31, 2007
December 31, 2007
roomMaster.net
December 31, 2017
December 31, 2015
Software Requirements
Server Minimum Requirements
Operating System
Windows Server 2019/2016/2012
Processor (CPU)
Refer to Microsoft requirements for selected operating system
Memory (RAM)
4 GB or greater
Hard Drive
2 drives REQUIRED. Recommended to have 2 physical drives rather than 2 partitions for speed and reliability
Backup Solution
Encrypted cloud storage recommended for secure, offsite backup of database
UPS (battery backup)
Capable of powering server hardware for at least 20 minutes
Anti-virus software
Corporate/small business edition virus software
Windows 8.1/10 Pro
Dedicated Windows 8.1/10 Pro may be used in place of server based operating system with the limited user (10) Sybase database license.
Workstation Minimum Requirements
Operating System
Windows 10 Pro, Windows 8/8.1 Pro
Processor (CPU)
See Microsoft requirements for selected operating system
Memory (RAM)
2 GB or greater
Monitor
17″ flat panel (1024X768 or higher resolution) or larger
Upgrading/Updating to a newer version of roomMaster
Please note these important considerations before upgrading roomMaster:
Upgrades are going from one full version to another full version, such as from v16.56 to v17.00. Make sure you are eligible to upgrade. Contact your sales office if you have any questions about the eligibility.
Updates are within the same major version number, such as from v16.01 to v16.56. You can obtain updates by going to Help > Check for Updates. You will download all updates from within the roomMaster software.
Only upgrade/update during regular support hours, since emergency/off-hours support is not available for upgrade/update issues.
Check your current version by going to Help > About roomMaster.
Have all other users close roomMaster.
Perform a backup by selecting File > Backup Files.
Close any/all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink, iQ-Point of Sale.
Finally, restart all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink.
Installing / Upgrading
Installing roomMaster for the first time
Make sure you are installing during regular support hours, since emergency/off-hours support is not available for installation issues.
roomMaster can be run stand-alone or by multiple users on a network.
Follow the installation software’s prompts, selecting Next/Finish until the installation program is completed. If you’re running stand-alone, you’re finished! Otherwise, continue to the next step.
You need to share the roomMaster program directory with full access to all users.
Next, you need to create a roomMaster shortcut for each workstation.
Book a demo of our award winning hotel software today!
