Pick your business type,we’ll show you what you need.
Independent Hotels
Hotel Groups
Management Companies
B&B and Inns
Resorts
Parks
Pick your business type,
we’ll show you what you need.
Independent Hotels
Hotel Groups
Management Companies
B&B and Inns
Resorts
Parks
Take your hotel’s online
presence to the next level
Increase your hotel’s online presence and grow bookings with Stayfull, our powerful channel manager. Using just one Rates Management solution for your OTA and Hotel Direct Booking Engine, Stayfull connects you with over 155 popular OTA channels, including Expedia, TripAdvisor, Hotwire and Booking.com.
roomMaster Anywhere includes a direct online hotel booking system as standard. If people can book via your hotel website, they will, so why not allow them to do so in the most exciting, engaging way possible?
"The salesperson was extremely knowledgeable and helpful. The demo download of the software is genius."
- Emerson Inn By The Sea
<span class="testimonialText">"The salesperson was extremely knowledgeable and helpful. The demo download of the software is genius."
</span>
<span class="testimonialAuthor">
- Emerson Inn By The Sea
</span>
30% Increase in Revenue
"InnQuest Software provided us with the tools necessary to compete with the larger chains."
- Ayres Hotel
<span class="testimonialText">"InnQuest Software provided us with the tools necessary to compete with the larger chains."
</span>
<span class="testimonialAuthor">
- Ayres Hotel
</span>
I am still amazed at roomMaster
"The software was thousands of dollars less than our previous software package. "
-Francis Scott Key Family Resort
<span class="testimonialText"> "The software was thousands of dollars less than our previous software package. "</span>
<span class="testimonialAuthor">
-Francis Scott Key Family Resort
</span>
See it in action!
InnQuest’s mission isn’t just to provide better hotel software, but to ensure hotels are supported whenever they need it. That’s why we invest heavily into our support teams, to make sure your hotel is always looked after.
24/7 Support
Our support team is comprised of technical experts and experienced hotel professionals who understand the pain points of your day-to-day operations.
From the Newsroom
InnQuest’s mission isn’t just to provide better hotel software, but to ensure hotels are supported …
The hospitality industry has certainly been one of the hardest hit by the…
Book a demo of our award winning software today!
End of Life Policy
All InnQuest Software products have a pre-determined commercial lifetime. In order to provide the highest quality products, meet security/PCI guidelines and support to our customers, each product is developed utilizing a product lifecycle methodology, which includes an End-of-Life (EOL) phase.
Once a product enters End of Life status, InnQuest Software will be unable to provide updates, fixes or service packs. Once a product enters End of Support status, InnQuest cannot provide any type of support or sell any add-on modules for that version of the software.
The current Maintenance and roomMaster products life cycle:
Product
End of Support Date
End of Life Date
Version 17
Current Version
Current Version
Version 16
March 31, 2018
May 31, 2017
Version 15
January 31, 2016
December 31, 2015
Version 14
July 31, 2013
October 1, 2012
Version 13
July 31, 2012
October 1, 2011
Version 12
July 31, 2010
October 1, 2009
Version 11
December 31, 2009
December 31, 2008
Version 10 and prior
December 31, 2007
December 31, 2007
roomMaster.net
December 31, 2017
December 31, 2015
Software Requirements
Server Minimum Requirements
Operating System
Windows Server 2019/2016/2012
Processor (CPU)
Refer to Microsoft requirements for selected operating system
Memory (RAM)
4 GB or greater
Hard Drive
2 drives REQUIRED. Recommended to have 2 physical drives rather than 2 partitions for speed and reliability
Backup Solution
Encrypted cloud storage recommended for secure, offsite backup of database
UPS (battery backup)
Capable of powering server hardware for at least 20 minutes
Anti-virus software
Corporate/small business edition virus software
Windows 8.1/10 Pro
Dedicated Windows 8.1/10 Pro may be used in place of server based operating system with the limited user (10) Sybase database license.
Workstation Minimum Requirements
Operating System
Windows 10 Pro, Windows 8/8.1 Pro
Processor (CPU)
See Microsoft requirements for selected operating system
Memory (RAM)
2 GB or greater
Monitor
17″ flat panel (1024X768 or higher resolution) or larger
Upgrading/Updating to a newer version of roomMaster
Please note these important considerations before upgrading roomMaster:
Upgrades are going from one full version to another full version, such as from v16.56 to v17.00. Make sure you are eligible to upgrade. Contact your sales office if you have any questions about the eligibility.
Updates are within the same major version number, such as from v16.01 to v16.56. You can obtain updates by going to Help > Check for Updates. You will download all updates from within the roomMaster software.
Only upgrade/update during regular support hours, since emergency/off-hours support is not available for upgrade/update issues.
Check your current version by going to Help > About roomMaster.
Have all other users close roomMaster.
Perform a backup by selecting File > Backup Files.
Close any/all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink, iQ-Point of Sale.
Finally, restart all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink.
Installing / Upgrading
Installing roomMaster for the first time
Make sure you are installing during regular support hours, since emergency/off-hours support is not available for installation issues.
roomMaster can be run stand-alone or by multiple users on a network.
Follow the installation software’s prompts, selecting Next/Finish until the installation program is completed. If you’re running stand-alone, you’re finished! Otherwise, continue to the next step.
You need to share the roomMaster program directory with full access to all users.
Next, you need to create a roomMaster shortcut for each workstation.
Book a demo of our award winning hotel software today!
