InnQuest Softwarefor Resorts
Manage your daily operations with our Property Management System.
Discover how our PMS Software can help deliver superior guest experiences.
“I am still amazed at how many features roomMaster has. The software was thousands of dollars less than our previous software package, but is actually more powerful and much easier to use.”
Francis Scott, Key Family Resort
Front Desk Services
The roomMaster™ PMS is scalable to your Resort’s needs, no matter how many rooms you offer. With our user-friendly dashboard, you can easily manage Front Desk tasks from any one screen. Enhance guest experiences with an integrated app that allows them to book anything your property offers from their mobile phone.
- Manage reservations by integrating data from all booking sources.
- Satisfy your guests during every visit with detailed stay histories and preferences.
- Generate automatic guest communications regarding their reservations, spa bookings, activities and transport.
Increase your presence online
Maximize your occupancy and avoid overbookings with Stayfull™, our powerful channel manager. Manage your Resort’s rates and availability with a single, simplified solution for both your Online Travel Agencies and direct bookings. Stayfull™ connects you with over 155 popular OTA channels, including Expedia, TripAdvisor, Hotwire and Booking.com.
- Inventory is updated automatically across all channels, dramatically reducing the risk of over-bookings.
- Room availability and rates always stay synchronized. Changes are reflected in real-time.
- Dedicated and friendly support teams are on call to help you, whatever and whenever you need.
A Hotel Management System that’s trusted by experts.
Encourage guests to book
with you directly
Use our affordable, feature-packed online Booking Engine to take back ownership of your guests and save on high OTA commission fees. The mobile-friendly booking widget lets your guests book directly with your Resort from whatever device they like to use.
- Fully Hosted Solution – Our Booking Engine is the total package – No hosting, static IP address, domain name or SSL certificate are needed by you.
- PCI Compliant – Secure end-to-end encryption protects your guests’ card data for peace of mind.
- Highly customizable– Personalize themes, fonts and logos to match your Resort’s branding.
Integrated CRM system
Drive guest loyalty, repeat stays and gain better online reviews with the Guestfolio™ CRM integration.
Our GuestFolio™ CRM system enables you to record all guest interactions within your Resort to help you gain insight, engage with and retain customers. By integrating every digital touch-point pre, during and post stay, GuestFolio™ will help you automatically deliver the right message at the right time. Upsell activities without the sales pitch using automatic tailored messages and offer guests the option to book amenities such as spa, dining and loyalty programs online.
Transactional hotel emails
Guest surveys
Dynamic guest profiles
Newsletters
Advanced Marketing Campaigns
Detailed Reporting & Notifications
Transactional hotel emails
Guest surveys
Dynamic guest profiles
Newsletters
Advanced Marketing Campaigns
Detailed Reporting & Notifications
What are the types of PMS that are being used in hotel operations?
To run a Resort in today’s competitive market, you need a one-stop solution that can handle all aspects of daily operations. From Front Desk services and room reservations to housekeeping and channel management, having an efficient, easy-to-use cloud-based PMS is an investment all Resorts should make.
Choosing the right PMS system is one of the most crucial decisions you can make as a Resort. Make sure the type you choose includes integrated tools such as a Booking Engine, customizable mobile app and simplified reporting and analytics. We believe that our dedicated support team and award-winning, fully integrated features make InnQuest PMS the best in the travel industry.
24/7 Support
Our technical experts and experienced support team understand and genuinely care about the pain points of your day-to-day operations. Dedicated and friendly support teams are on call to help you, whatever you need, whenever you need it.