The Best Hotel Management Software For Independent Hotels
Automate your daily routines so you can focus on providing guests an unforgettable guest experience.
Discover how roomMaster™ can help your independent hotel.
“We’ve been able to increase our page ranking with OTAs and boost our online presence overall. It was so hard to manually change those rates before.”
Jessee Pilgrim, co-owner of the Pelican Bay Resort
Simple front desk management
As an Independent hotel you need an intuitive Hotel Management System that fits your unique needs. With roomMaster™ you can easily manage reservations, walk-ins, check-in and check-out all from one screen. Allow front desk staff to anticipate guest needs and respond to them proactively. Our cloud-based PMS includes a CRM system that collects guest history and preferences so everyone will be able to offer a truly tailored service.
Other benefits to InnQuest PMS for Independent Hotels include
- Synchronize rates and availability with a channel manager for both your OTA and direct bookings
- Customize your online Booking Engine to match your brand’s unique look and feel.
- Configure the property management system exactly how you need it.
Did you know?
Over 80% of all travel bookings are made online
through a mobile device.
Want more guests to book
directly with you?
OTAs are great to help increase the visibility of your brand to a wider audience, but by including your own Online Booking Engine on your site, you can take back ownership of your guests and save on high OTA commission fees. Our affordable, feature-packed Booking Engine is mobile friendly, offering users an easy booking process from whatever device they use.
- Boost the number of direct bookings with the best and most affordable Booking Engine on the market.
- Group blocks fully supported.
- Boost the number of direct bookings with the best and most affordable Booking Engine on the market.
A Hotel Management Software that’s trusted by experts.
Make sure you’re where your customers are
Increase your independent hotel’s online presence and grow bookings with Stayfull™, our powerful Channel Manager. Compete with big brands by seamlessly connecting to the world’s most popular Online Travel Agencies such as Booking.com, Expedia, CTrip and AirB&B. Maximize your occupancy, increase revenue and avoid overbookings by centralizing your inventory and pricing.
- Stop juggling the administration tasks of managing and updating rates, availability and links with OTAs.
- Inventory is updated automatically across all channels, dramatically reducing the risk of over-bookings.
- Tap into the potential of the online booking market by reaching a global audience, no matter where you’re situated.
See our Hotel Management Solution in action!
InnQuest’s mission isn’t just to provide the best hotel management software but to ensure you are supported whenever you need it. Take a look at how our easy-to-use tools and customizable modules can manage your day to day hotel operations.
Optimize revenue with analysis tools
As an Independent Hotel, you can take advantage of our cutting edge features to maximize ADR and RevPAR. Our Property Management System will help you work smarter not harder.
- Manage rates from any sector quickly and easily with Daily, Weekly, Monthly and customizable Package Options.
- See how your rates are working in real time and adjust rate structures at the touch of a button.
- Access valuable analytics about performance to make better rate management decisions through customizable graphs and detailed reporting.
Enhance guest engagement with our Hotel Management System
By connecting your hotel PMS with your Customer Relation Management [CRM] system you can create incredible guest experiences at every point of their stay. By delivering personalized marketing messages and services you will be able to drive guest loyalty, repeat stays and gain better online reviews.
Our GuestFolio™ CRM system will help you provide superior, frictionless service. By integrating every digital touch-point pre, during and post-stay, GuestFolio™ will help you automatically deliver the right message at the right time.
Transactional hotel emails
Guest surveys
Dynamic guest profiles
Newsletters
Advanced Marketing Campaigns
Detailed Reporting & Notifications
Transactional hotel emails
Guest surveys
Dynamic guest profiles
Newsletters
Advanced Marketing Campaigns
Detailed Reporting & Notifications
What are the benefits of a
Hotel PMS?
The right property management system (PMS) can alleviate a lot of the work and stress associated with running a hotel and improve operational efficiency. Hotel PMS software manages all aspects of daily operations, from Front Desk services and room reservations to housekeeping and channel management. Your aim may be to streamline your operation and reduce costs, but the result will also be improved customer experience and satisfaction.
Choosing the right hotel PMS system is one of the most crucial decisions you can make as a hotelier. We believe that our dedicated support team and award-winning, fully integrated features make InnQuest PMS the best in the industry.
24/7 Support
Our technical experts and experienced support team understand and genuinely care about the pain points of your day-to-day operations. Dedicated and friendly support teams are on call to help you, whatever you need, whenever you need it.
Book a demonstration of our award winning hotel management system today!
Frequently Asked Questions
A Hotel Management System (HMS) is an advanced software solution designed to assist hotel operators in managing and automating a wide range of operational tasks and processes. At InnQuest, our HMS offers a comprehensive suite of modules and features, including:
- Reservations: Manage booking processes, track room availability, and handle reservations efficiently.
- Front Desk Operations: Oversee guest check-ins, check-outs, and room assignments to ensure smooth front desk operations.
- Housekeeping: Coordinate housekeeping tasks and track room status to maintain high standards of cleanliness.
- Billing: Handle billing and invoicing processes, including payment processing and financial transactions.
- Customer Relationship Management (CRM): Manage guest information, preferences, and communication history to enhance guest experiences and build stronger relationships.
- Reporting: Generate detailed reports and analytics on various aspects of hotel operations, such as occupancy rates, revenue, and performance metrics.
Most hotels use a combination of software to manage their operations. InnQuest offers several key solutions:
– PMS (Property Management System): For managing reservations and guest information, such as roomMaster.
– Channel Manager: For synchronizing room availability and rates across online booking platforms, provided by StayFull.
– Booking Engine: For direct bookings through the hotel’s website.
– Revenue Management System (RMS): To optimize pricing and inventory, available through InnQuest’s Revenue Optimization tools.
– CRM (Customer Relationship Management): To enhance guest communication and marketing efforts.
Hotels typically use:
– Property Management Systems (PMS): Like InnQuest’s roomMaster, which handles front desk operations and guest information.
– Channel Managers: Such as StayFull, to manage online bookings and real-time updates.
– Booking Engines: For direct reservations.
– Revenue Management Systems: To optimize room rates and inventory, a feature included in InnQuest’s Revenue Optimization tools.
– Point of Sale (POS) Systems: For transactions in hotel restaurants and other outlets.
– Customer Relationship Management (CRM) Systems: To improve guest interactions, a feature supported by InnQuest’s offerings.
– Efficiency: InnQuest’s software, such as roomMaster, streamlines operations and reduces manual work.
– Improved Guest Experience: Facilitates smooth check-ins and personalized service, enhancing overall guest satisfaction.
– Revenue Management: Tools like Revenue Optimization help in maximizing revenue through optimized room rates and bookings.
– Integration: InnQuest’s solutions connect various operational aspects, ensuring seamless management across different hotel departments.
– Cost Savings: Automates tasks and minimizes errors, reducing overhead costs for small hotels.
