Archive for the ‘Hospitality Trends’ Category

Al Fresco In April: Ways To Take Advantage Of Outdoor Bookings

April 7th, 2021 Stefano Mocella Hotel PMS, Online Bookings

The hospitality industry has certainly been one of the hardest hit by the pandemic, but it looks like hope is back on the menu. As part of his roadmap out of lockdown, Prime Minister Boris Johnson announced that hospitality venues will be able to start offering outdoor al fresco services again from April 12. With… (more)

Pelican Bay Resort is prepared for any natural disaster with InnQuest roomMaster cloud PMS

March 26th, 2021 Stefano Mocella Cloud PMS, Hotel PMS, Online Bookings

PELICAN BAY RESORT’S PROFILE   Located on beautiful Aransas Bay in Rockport-Fulton, TX, Pelican Bay Resort is very popular with its guests because of its New England-style cottages, poolside mini-suites and accommodations in the Lodge, nestled among mature, shady oaks. Families in particular, enjoy the safe, quiet atmosphere, the property’s fishing pier and other local amenities near the Gulf of Mexico.  … (more)

5 Reasons To Change Your PMS System In 2021

It’s finally happening.   The hospitality industry is finally set to bounce back following a seemingly never-ending lockdown. Now that the industry is heading for its recovery phase, it’s time to reassess the tools you’ve used to run your operation – and see if you can do better.  If your PMS had already been showing signs of weakness pre-Covid,… (more)

The Key Ingredients of a Powerful Channel Manager

March 18th, 2021 Mark Ellis Data Management, Hotel PMS, Online Bookings

There are so many sources of potential business for modern hotels. From the humble hotel website to the myriad of online travel agencies (OTAs) and review websites, guests can, literally, appear from anywhere. But how do you tame this vast online platform of bookings? For new and experienced hoteliers alike, channel management can be something… (more)

Is your mobile-unfriendly booking engine costing you bookings?

March 11th, 2021 Stefano Mocella Hospitality Trends, Marketing, Online Bookings

There’s no doubt that smartphones have brought more and more convenience to our lives. Think of all the things we do from our smartphones: Play games, watch movies, listen to music, book flights, even make hotel reservations. On any given day, you can look around and see people intently staring at their mobile devices; in… (more)

How These Three Technologies Can Enhance Your Guest Experience

There aren’t a lot of businesses these days that don’t have some form of automation; from airline ticket counters, to self-checkouts at the grocery store, automation can be considered a blessing and a curse. However, while full automation may reduce operational and staffing costs, in the hotel industry it also eliminates the ability to utilize… (more)

How UK hoteliers can boost destination promotion to boost occupancy

February 24th, 2021 Mark Ellis Hospitality Trends, Marketing, Online Bookings

Some hotels try hard to be unique so that guests are more likely to come knocking, but the biggest influence on booking numbers will often be location, location, location. Hence, destination promotion is crucial in having guests flock to your hotel. The UK hospitality industry is currently in a period where reaching out to domestic… (more)

How to Embrace Online Travel Agency Partnerships as a Hotelier

February 4th, 2021 Kent Howard Hospitality Trends, Marketing

Research suggests that anywhere between 50% to 72% of an independent hotel’s bookings will come from an online travel agency. That is a strong statistic that cannot be ignored. As a hotelier battling big chains, the increasingly complex guest journeys and rising commission bills, you won’t find this article to be easy reading, but it’s a fact… (more)

How to turn your hotel into a specialist accommodation provider

January 27th, 2021 Mark Ellis Hospitality Trends, Marketing

If you’re sniggering at the back having read the title of this blog post, we should perhaps point out that by ‘specialist accommodation provider’, we’re not referring to the practice of offering hotel rooms by the hour. However, the hoteliers promoting the use of their properties for such erm… endeavours… may well have a point…. (more)