Posts Tagged ‘GDPR’

Win with GDPR in 4 easy steps!

March 22nd, 2019 Lisa Livingston Data Management, General, Marketing

Customer data is held in high regard these days for those in the hospitality industry.  But with all information and technology; great power brings great responsibility.  The responsibility doesn’t always land on you as the hotel owner.  First, before you can protect your guests’ data, it’s imperative that you know what kinds of data you’re… (more)

Getting to know your guests: the basics of guest profiling

October 12th, 2018 Mark Ellis Data Management, Hospitality Trends, Marketing

If there’s one thing the OTAs know how to do well, it’s guest profiling. In fact, there’s a high chance they’ve obtained more data about your guests than you have… and you’re the one providing the service! The good news is this can be fixed, because as the hotelier, you have access to just as… (more)

Is GDPR Compliance Apocalyptic for Traditional Hotel Marketing Campaigns?

June 29th, 2018 Lisa Livingston Data Management

You’ve all heard the hullaballoo about GDPR compliance. The definitive date of May 25th has come and gone and no one lost power, failed to have their computers boot up, or was fined millions of dollars.  However, as anti-climactic as the rollout out of GDPR seemed to be, it still left some hoteliers wondering; how… (more)

Five GDPR Myths Debunked for North American Hoteliers

April 17th, 2018 Mark Ellis Data Management, General

As of May 25th 2018, the European Union (EU) will enact The General Data Protection Regulation (GDPR), one of the biggest changes to personal data legislation during recent memory. What exactly is the GDPR and how does it apply to hotel businesses based in North America? If your business stores personal data that relates in… (more)