Choosing the best payment gateway for hotels can directly impact how quickly you get paid and how easily guests can complete a booking. Whether you’re running a boutique hotel, a B&B, or a growing chain, you need a system that works with your booking engine, accepts global payments, and handles refunds without delays. 

Hotel guests expect a smooth and secure checkout, and you shouldn’t have to chase payments or juggle disconnected tools. This guide compares the top payment software built specifically for hotels in the hospitality industry, so you can spend less time worrying about transactions and more time focusing on the guest experience.

best-payment-gateway-for-hotels

What is payment gateway software for hotels?

Payment gateway software for hotels is a digital tool that lets hotels accept and process guest payments securely through a reliable payment processor, both online and in person. It connects your hotel’s booking system or point-of-sale setup with payment networks like Visa, Mastercard, PayPal, and mobile wallets.

It handles tasks like:

  • Charging credit or debit cards during booking or check-in
  • Accepting payments in different currencies
  • Storing card data securely for future charges
  • Managing refunds, deposits, or cancellations
  • Sending receipts or payment confirmations automatically

This type of software helps manage cash flow, enabling hotel staff to receive payments faster, reduces manual errors, and provides guests with a smooth and secure way to pay for their stay.

 

What are the benefits of hotel payments software?

Here are the key benefits of using hotel payments software:

  • Faster and secure payments: Process guest payments instantly and securely through credit cards, digital wallets, or online banking
  • Contactless check-in and check-out: Let guests pay before arrival or from their phones, which reduces front desk traffic and wait times
  • 24/7 online booking and payments: Accept payments anytime, even when your staff is offline, so you don’t miss any bookings
  • Fewer errors and chargebacks: Avoid common billing mistakes with automated tracking and built-in fraud protection tools
  • Integrated reporting and accounting: Get a real-time view of your earnings and sync with accounting tools for better financial tracking

 

Key features of hotel payments software

Hotel payment systems should make it easy for staff to collect, manage, and track payments without confusion. Below are the must-have features that keep operations smooth and guests happy.

  • PMS integration: Connect your front desk PMS to track all charges and payments in one dashboard.
  • Automatic invoicing and receipts: Generate and send guest invoices instantly after every transaction, saving staff time and effort
  • Multi-currency support: Accept payments in different currencies so you can serve international guests without manual conversion issues
  • Refund and cancellation management: Process refunds or adjustments directly through the system so your staff doesn’t need to track them manually
  • Guest billing history: Store and view each guest’s payment records to help with disputes, accounting, or loyalty offers

 

Best hotel payments software: At a glance

Tool Best For Key Features Pricing
roommaster Payments Independent hotels, group hotels, boutique properties, B&Bs End-to-end hotel payment processing within PMS, digital registration, real-time transaction visibility, flexible deposits, secure card storage, pre-auth workflows Custom pricing
Seekda Pay Small to mid-sized hotels, hotels using Seekda PMS & booking engine Automated and secure payment processing, multiple payment options (online, virtual, hardware terminals, pay-by-link), PCI & PSD2 compliant, OTA tokens and VCCs support Custom pricing
Stripe Small to large hotels, tech-savvy hotels needing global payment options Online & in-person payments, supports 135+ currencies, subscription management, flexible billing models Custom pricing
Planet Hotels with international guests, businesses wanting all-in-one acquiring and processing Multi-currency processing, online & in-person payments, tokenization, centralized payment gateway, PMS sync Custom pricing
Adyen Medium to large hotels, global hotels requiring unified payment solution Single API for all channels, omnichannel support, unified transaction data, extensive payment methods, global currency support Custom pricing

 

5 best payment gateway software for hotels in 2025

Finding the best payment gateway for hotels in 2025 means choosing a tool that handles fast, secure payments while making life easier for your staff and guests. This guide breaks down the top options to help you pick the right fit.

1. roommaster Payments

best-payment-gateway-for-hotels

 

roommaster Payments handles hotel payments end to end, without pulling you into extra tools. This fully integrated system supports deposits, pre-authorizations, charge settlements, and reconciliations inside your PMS. Unlike generic gateways, it handles things hotels actually need, like scheduling deposits, securely storing card details, and managing pre-stay authorizations without extra work.

Since the tool plugs directly into your PMS, your team won’t have to switch tabs, re-enter data, or wait on third-party systems to catch up. The in-house team also manages chargeback disputes for you, helping reduce losses by up to 40% while saving your staff 4 to 6 hours each week through automated reconciliation.

Because roommaster Payments is built in house, the platform don’t wait on external roadmaps. That means faster improvements, better support, and more consistent upgrades where you need them most.

Key features

  • End-to-end processing: Capture, manage, and settle payments from booking to checkout inside one system without switching platforms
  • Digital registration: Collect guest signatures directly through the credit card terminal during check-in for faster processing
  • Real-time transaction visibility: Instantly view payment status updates inside folios and financial reports without delay or manual refresh
  • Flexible deposit management: Set custom deposit rules based on stay duration, room type, or how far in advance a booking is made
  • Secure card storage: Use PCI-compliant tokenization to safely store guest payment details for incidentals or future stays
  • Pre-authorization workflows: Automatically configure pre-auth amounts based on rate plans, expected length of stay, and possible charges

Pros

  • Chargeback management: Rely on in-house specialists to manage and respond to disputes directly. They’ll handle chargebacks end-to-end, always advocating for your property’s interests to minimize revenue loss
  • Fraud detection and screening: Leverage automated tools to flag suspicious activity and block high-risk transactions in real time, helping prevent fraud before it impacts your bottom line
  • Audit-ready transaction logs: Maintain full visibility with detailed audit trails for every transaction. These records simplify financial audits and speed up dispute resolution
  • Flexible payment methods: Get access to a wide range of payment types including credit and debit cards, digital wallets, and other alternative methods to improve guest convenience
  • Multi-currency processing: Accept payments in your guests’ preferred currencies and benefit from competitive exchange rates, improving the booking experience for international travelers

Cons

  • Some confirmation emails land in spam folders, which may confuse guests or delay booking validation
  • The layout of invoices and internal reports (e.g., housekeeping and breakfast lists) offers limited customization

Pricing

  • Custom pricing

What are real-life users saying about the tool?

“It is straightforward to use the basic functions meaning that most members of staff can be trained to use it. It makes so much sense having a web-based rather than installed system. The reporting is useful. The security of storing payment information has relieved a burden from our business.”

 

2. Seekda Pay

best-payment-gateway-for-hotels

 

Seekda Pay connects directly to your hotel’s management system and Seekda’s KUBE booking engine, so you can manage payments and reservations in one place. It supports PCI and PSD2 compliance while offering secure options like online payments, virtual terminals, hardware terminals, and pay-by-link. 

You can verify cards, charge them automatically, process OTA tokens or VCCs, and even apply multiple charges to the same card. The system also makes it easy to issue refunds without manual steps, helping you and your team save time while offering guests a smoother experience.

Key features

  • Automated payment processing: Automatically verifies and charges guest credit cards, reducing manual input and payment delays during peak hours
  • Diverse payment options: Accept guest payments through online checkout, virtual terminals, hardware card readers, and secure pay-by-link tools
  • Enhanced security: Meets PCI and PSD2 rules to protect guest data, and supports chargebacks, OTA tokens, and virtual credit card payments processing

Pros

  • Advanced refund handling: Simplifies refund workflows and helps your staff process returns quickly, especially for cancellations and payment errors
  • Payment links: Let guests pay using a secure link shared through SMS or email instead of needing to call or pay in person

Cons

  • Seekda Pay has a steep learning curve

Pricing

  • Light: From € 67 /month
  • Pro: From € 92 /month
  • Premium: From € 125 /month

 

3. Stripe

best-payment-gateway-for-hotels

 

Accept payments quickly and securely without overhauling your entire setup. Stripe Payments plugs into your current systems and lets you take credit cards, debit cards, and digital wallets with ease. Its built-in fraud protection adds an extra layer of safety for both you and your guests. 

Whether you’re running a small hotel or managing multiple properties, Stripe adapts to your needs and grows with you. By giving guests more ways to pay, you open the door to more bookings and better conversion.

Key features

  • Online payments: Accept guest payments through hosted checkout pages, customizable payment forms, or API-powered flows
  • In-person payments; Use Stripe Terminals to process card transactions at your front desk or physical hotel locations
  • Global payments: Accept payments in over 135 currencies using credit cards, bank transfers, digital wallets, and more

Pros

  • Subscription management: Automate recurring payments and manage subscriptions with tools for billing cycles, invoices, and proration
  • Flexible billing options: Use pricing models such as per-room, per-night, or usage-based rates based on guest services or packages

Cons

Pricing

  • Standard & Custom: Custom pricing

What are real-life users saying about the tool?

“The setup process was a little difficult for me because I’m not so great with technology, but I managed to do most of it myself. I don’t think I have had any thoughts on what improvements could be made – it works perfectly for us.”

 

4. Planet

best-payment-gateway-for-hotels

 

Planet Payments connects acquiring, processing, wallets, VAT refunds, and currency conversion without needing multiple providers. You can use it as your full payment solution or plug in only the parts you need, as everything works with your existing setup. Accept credit cards, chip and pin, mobile wallets, PayPal, Klarna, and more, both online and on-site. 

Guests can pay in over 150 currencies, which makes the experience smoother and increases the value of every transaction while potentially reducing transaction fees. Behind the scenes, Planet’s dashboards let your team track payments, handle settlements, and pull reports fast. The system also syncs with your PMS, so you get accurate data across reservations and payments without extra work.

Key features

  • Multi-currency processing: Accept payments in different currencies to serve international guests without added conversion hassle
  • Online payments: Process secure online transactions via your website or mobile app with support for major cards and wallets
  • In-person payments: Use advanced physical terminals at the front desk or on-site to collect payments from guests

Pros

  • Tokenization: Securely store and manage guest payment details while reducing PCI compliance requirements
  • Payment gateway: Use Planet’s centralized gateway to track and manage transactions in real time with full reporting access

Cons

Pricing

  • Custom pricing

What are real-life users saying about the tool?

“I guess it is still in working stage but now in this stage also it is working best.”

 

5. Adyen

best-payment-gateway-for-hotels

 

Looking for a payment platform that handles multiple payment methods and currencies with ease? Adyen offers a single API that lets businesses accept payments worldwide while supporting a wide range of currencies and payment options. It includes one-click payments, recurring billing, and strong fraud prevention tools. 

Plus, Adyen provides advanced reporting and customizable API access to fit your business needs.

Key features

  • Single API: Manage all payment types, including online, in-app, and in-person, through one easy-to-use API
  • Omnichannel Support: Deliver a seamless payment experience whether guests pay online, on mobile, or at your physical location
  • Unified Transaction Data: Access combined transaction reports from all sales channels in one place via Adyen’s Customer Area

Pros

  • Extensive payment methods: Accept credit/debit cards, digital wallets, local payment methods, and “buy now, pay later” options
  • Global payment options: Support multiple currencies and languages to serve international guests effectively

Cons

Pricing

  • Custom pricing

What are real-life users saying about the tool?

“It is very versatile, provides full visibility of transactions and is good with reporting.”

 

Is it difficult to implement hotel payments software?

Implementing hotel payments software can vary in difficulty depending on the system and your hotel’s setup. Some solutions, especially those fully integrated with your existing property management system (PMS) like roommaster, tend to be easier because they avoid switching between multiple platforms or duplicating data entry. However, more complex tools with advanced features or custom integrations may require IT support and a bit more time to set up.

If your team isn’t very tech-savvy, user-friendly software with good customer support will make the process smoother. On the other hand, solutions like Stripe often need developer help for customization, which can add complexity.

 

Selecting the best hotel payment gateway for your business

Many hotels struggle to manage multiple payment systems, resulting in delays, errors, and increased workload for staff. Managing deposits, pre-authorizations, refunds, and chargebacks within the payment collection process often requires switching between tools, which increases the risk of mistakes and slows down hotel operations. These challenges can negatively impact guest satisfaction and result in lost revenue.

roommaster Payments offers a fully integrated solution that manages everything from deposits to automated settlements within your PMS. Its seamless setup saves your team time and reduces financial losses by automatically handling chargebacks and pre-authorizations. This all-in-one approach helps you focus on delivering great guest experiences without juggling multiple systems.

Ready to simplify your hotel payments? Book a demo today and see how roommaster Payments can transform your financial operations.

 

Key Takeaways

  • Choosing the right payment gateway is crucial for fast, secure hotel payments and smooth guest experiences
  • Hotel payment software connects booking systems with payment networks, handling charges, refunds, multi-currency, and secure data storage
  • Benefits include contactless payments and check-in/out, 24/7 mobile payments, fewer errors, and integrated financial reporting
  • roommaster Payments stands out by reducing manual work, managing chargebacks, and improving operational efficiency inside one platform

 

FAQs

What is the best way to pay for hotels?

Using secure, flexible methods like credit cards, mobile wallets, or integrated payment gateways offers convenience and safety when paying for hotel stays.

What are the top 5 best hotel payment gateways?

roommaster Payments, Seekda Pay, Stripe, Planet, and Adyen are top gateways known for security, integration, and supporting diverse payment options.

What is the most preferred method of payment in hotels?

Credit and debit cards remain the most preferred payment methods, offering guests convenience, security, and wide acceptance.

Which hotel payment gateway has the lowest fees?

Fees vary, but many hotels find roommaster Payments offers competitive rates depending on transaction volume and features.

Mayela lozano

Mayela Lozano is a content strategist with a passion for hospitality and technology. She collaborates with roommaster on content creation, highlighting how technology can streamline hotel operations and enhance guest satisfaction. When she’s not creating content, Mayela loves to travel and spend time with her two little ones, discovering new adventures and making memories along the way.