Running a hotel means handling multiple bookings, check-ins, housekeeping, and billing simultaneously. If you’re still using paper charts or outdated systems, things can get messy fast. A missed cleaning update or a wrong room assignment can quickly frustrate guests.

In fact, nearly 50% of all negative guest reviews come from issues with room readiness and cleanliness. That’s a big number, and most of it traces back to how well a hotel manages its housekeeping operations. When things are slow or unclear, guests notice right away.

A good hotel housekeeping software can help you keep track of who’s cleaning what, which rooms are ready, and what needs attention without the chaos. We’ve compiled a list of the 12 best options available in 2025, so you can find one that suits your needs and actually helps your team accomplish their goals.

 

What are the Features to Look for in a Housekeeping Management Software?

When you’re picking a hotel housekeeping management software, you want tools that actually help your team work faster and smarter. There’s no point in using a system that slows everyone down or adds extra steps. 

Here’s what to look for when deciding which one makes sense for your hotel:

  • Real-time room status updates: Ensure the software allows housekeeping staff to instantly mark rooms as clean, dirty, inspected, or out of service, keeping the front desk and operations in sync.
  • Task management: Look for tools that automatically assign cleaning tasks based on check-out times, guest preferences, or occupancy, with the ability to track progress live.
  • Mobile access for housekeeping staff: Staff should be able to receive task updates, report issues, and update room status directly from mobile devices or tablets, reducing communication delays.
  • Maintenance issue reporting: A good housekeeping system should allow staff to flag broken items or maintenance needs on the spot and notify the right team in real time.
  • Shift and workload management: Choose software that helps supervisors allocate workloads fairly across the team, track shift productivity, and make changes on the fly.
  • Linen and inventory tracking: Opt for tools that monitor linen usage and cleaning supplies to prevent shortages and optimize stock levels.
  • Room inspection checklists: Built-in checklists for room inspections ensure cleaning quality is consistent and up to standard before marking a room as ready.
  • Integration with PMS: Although not a core function, a good housekeeping tool should integrate with your property management system (PMS) to synchronize guest check-in and check-out data and minimize manual work.

 

Hotel Housekeeping Software: At a Glance

Tools Best For Key Features Pricing

roommaster

 Hotel groups, independent hotels, B&Bs and inns, motels, resorts Color-coded room grid, Real-time sync with reservations, mobile optimization, guest management, front desk management, housekeeping reporting Custom pricing

Flexkeeping

 Hotels of all sizes needing efficient housekeeping management Real-time staff tracking, AI voice assistant, automated cleaning schedules, custom room inspections, linen tracking Custom pricing

Hotel Friend

 Hotels looking for a full operational suite beyond housekeeping Personalized housekeeping, room service, automated cleaning scheduling, deep cleaning and preventative maintenance Custom pricing

HelloShift

 Hotels seeking strong collaboration tools and AI automation Automated cleaning, smart triggers, zone/floor assignment, custom inspection checklists Custom pricing

Actabl

 Mid-to-large hotels focusing on optimizing housekeeping operations Real-time housekeeping updates, digital room assignments, automated scheduling, turndown board, task prioritization Custom pricing

Xenia

 Hotels needing strong SOPs, maintenance scheduling, and performance tracking Checklists & SOPs, work orders, preventive maintenance, chat & announcements, task automation, Excel/PDF exportable reporting Free (5 users), $199/mo (15 users), Custom (unlimited users)

MaidCentral

 Residential cleaning and housekeeping businesses Housekeeping KPI dashboards, drag-drop scheduler, employee engagement tools, customer portals $450/month (unlimited users)

Hotelogix

 Hotels looking to streamline their housekeeping operations and improve guest satisfaction Digital checklist for cleaning tasks, real-time updates on room status, staff scheduling tools, staff management  Custom pricing (Premium, Plus, Platinum)

Little Hotelier

 Small hotels, B&Bs, inns, hostels Room status overview, housekeeping schedule viewer, housekeeping progress tracker, multi-day housekeeping report generator From $109/month

WebRexPro

 Hotels, vacation rentals, campgrounds, B&Bs needing full guest journey view Interactive housekeeping report, mobile accessibility for housekeepers, housekeeper checklists, real-time information sharing with the front desk, maintenance alarms Custom pricing

RoomRacoon

 Hotels needing mobile-first, modular housekeeping tools Smart rules, live cleaning timers, lost & found logging, workload forecasts, task timing, recurring jobs $236–$620/month (tiered plans)

RMS Cloud

 Properties of all sizes wanting a mature, scalable system Online diary and to-do list that for each staff member, staff portal messaging, and a real-time housekeeping dashboard Custom pricing

 

12 Best Housekeeping Software for Hotels in 2025 

Let’s take a closer look at some of the best hotel housekeeping software to see how they can actually help your team work faster, stay organized, and improve the guest experience.

1. roommaster (Best for all-in-one housekeeping and operations management)

hotel-housekeeping-software

Trusted by over 5,500 properties across 100+ countries, roommaster has helped hotels, from boutique inns to resort groups, simplify operations for over 30 years.

When it comes to housekeeping, roommaster’s intuitive, color-coded calendar lets staff instantly see room availability, cleaning status, and maintenance needs at a glance. Whether you’re checking if a room is clean, out of service, or ready for inspection, everything is updated in real time.

Designed for ease of use across devices, housekeeping teams can update room statuses, report issues, and coordinate with the front desk while on the move without any need to return to a terminal. It reduces miscommunication, speeds up turnovers, and ensures no room is overlooked.

Because roommaster connects housekeeping with reservations, maintenance, billing, and front desk tasks, your entire team works from the same control center, keeping operations smooth and guests satisfied.

Key features

 

  • Task assignment: Schedule and assign specific cleaning tasks to individual team members in a few clicks
  • Maintenance tracking: Log and manage maintenance issues directly in the system to avoid missed repairs
  • Front desk coordination: Connect housekeeping and front desk operations to avoid delays and miscommunication
  • Room status clarity: Use clear, standard room labels like vacant clean, occupied, or out of order to avoid confusion
  • Lost and found logging: Record found items quickly so your team can easily track and return guest belongings
  • Performance reporting: Generate daily or custom housekeeping reports to monitor staff progress and plan ahead
  • Mobile control: View and update room status from any device without paper lists or front desk trips
  • Real-time sync: Instantly sync housekeeping updates with roommaster PMS so front desk staff stays informed

Pros

  • User-friendly interface: Onboard new housekeeping staff quickly with an intuitive system that minimizes training time and maximizes productivity from day one
  • Comprehensive housekeeping reporting: Track cleaning times, room turnaround efficiency, staff performance, and shift schedules with built-in reporting tools that support daily operations and long-term planning
  • Marketplace: Connect with over 100+ partner systems  to keep housekeeping operations aligned with other hotel functions

Cons

  • Automatic payment limitations: Add-ons and housekeeping fees cannot be charged automatically during guest bookings, requiring manual processing

Pricing

  • Custom pricing

What are real-life users saying about the tool?

  • “Creating guest profiles, pulling reports, running housekeeping, tracking maintenance items, tracking lost & found – they are all easy and straightforward. No hidden areas that are hard for team members to find. As a manager, it’s simple to create rates, set restrictions, yield, get out to OTAs, control reports, create custom reports, control users, etc. It’s really a great program.”
  • Via Capterra

 

2. Flexkeeping (Best for task delegation and team collaboration)

hotel-housekeeping-software

Flexkeeping is a purpose-built housekeeping management system that improves daily operations by connecting your housekeeping, front desk, and maintenance teams in real time. The platform lets managers assign rooms, schedule shifts remotely, and track cleaning progress live from any device.

Automated room inspections, maintenance alerts, and in-app messaging eliminate paperwork and delays. With built-in analytics, hotels can monitor linen usage, forecast labor needs, and reduce costs by optimizing staff workflows. Whether managing small teams or multiple properties, Flexkeeping keeps housekeeping organized, efficient, and accountable.

Key features

  • Housekeepers’ location: Track staff locations in real time to help manage room assignments and progress more easily
  • Flexkeeping assistant: Use voice commands in your preferred language to quickly add tasks using AI voice-to-text
  • Automated cleanings: Set advanced cleaning schedules based on stay duration, rate type, or data from your PMS

Pros

  • Room inspections: Create customized cleaning checklists for each room type and inspection level, and report problems instantly using voice notes or photos
  • Linen & amenities management: Digitally track linens and guest amenities to monitor inventory levels and avoid running out
  • Real-time updates & tracking: Get instant alerts for reservation changes, track room cleaning progress, and respond to urgent requests right away

Cons

  • Bugs during updates: System updates sometimes bring bugs that interrupt daily tasks and confuse staff
  • Issue reporting: The task reporting process could be made easier so all staff can use it with minimal effort

Pricing

  • Custom pricing

What are real-life users saying about the tool?

“What I like the most is the simplicity of the program and the smooth communication and feedback with the Flexkeeping team. The product is attractive and adapts easily to any structure, making it versatile and highly convenient for various needs.”

 

3. Hotel Friend (Best for unified hotel management and integration)

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As an all-in-one housekeeping software, HotelFriend streamlines cleaning operations, manages team workloads, and ensures rooms are always guest-ready. The system offers real-time room status updates, allowing staff to instantly mark rooms as clean, dirty, or out-of-order, keeping front desk and housekeeping teams perfectly aligned. With smart task assignment, managers can organize shifts, distribute workloads efficiently, and adjust priorities as needed, all from a single dashboard. 

Housekeepers receive clear, daily task lists and can log progress in just one click, minimizing confusion and maximizing accountability. Maintenance issues can be flagged directly from the platform, helping teams stay on top of repairs before check-ins. Whether it’s handling large group stays or daily turnover, HotelFriend helps properties maintain high standards of cleanliness and service without added complexity.

Key features

  • Workload tracking: Give housekeepers a clear view of their daily responsibilities with a digital task list. Staff can mark rooms as clean with a single click, reducing confusion and ensuring nothing is missed
  • Tasks management: Easily plan and assign daily cleaning tasks based on room type, floor, or priority 
  • Shift management: Create shift schedules in just a few clicks and share printable or digital reports with your team
  • Guest satisfaction: With better visibility, faster coordination, and proactive maintenance tracking, your team stays ahead of guest expectations, leading to higher cleanliness ratings and more positive reviews
  • Room status tracking: Get a live view of which rooms are clean, dirty, or out-of-order. As housekeepers complete tasks, the room status instantly updates across the system, keeping your front desk and cleaning team fully synced

Pros

  • Room maintenance: Allow staff to flag rooms for repairs directly from the system. Set “Out-of-order” statuses and track fixes to ensure all issues are resolved before the next guest arrives
  • Reporting and tracking: Get detailed insights with strong reporting and tracking tools that help monitor performance
  • Integrations: Connect housekeeping, booking, POS, and CRM systems smoothly to keep all hotel functions working together

Cons

Pricing

  • Available in Quick Start, Select, and Enterprise: Custom pricing

What are real-life users saying about the tool?

“I really liked HotelFriend when I worked as a GM. It’s cloud-based, so I could log in from anywhere. Easy to learn, and the support team is great. Highly recommend!”

 

4. Actabl (Best for workflow automation and operational efficiency)

hotel-housekeeping-software

Actabl is a modern hotel housekeeping software designed to cut operational costs and save time by streamlining daily housekeeping tasks. The platform enhances communication and coordination by enabling housekeeping staff to send and receive requests in real time from any department across the property using mobile devices. 

It integrates seamlessly with the hotel’s Property Management System (PMS), providing instant insight into room status to ensure efficient cleaning and preparation. The platform improves labor management, scheduling, and task assignment, helping hotels reduce labor costs and save time. Its intuitive interface simplifies the user experience, making it easier to monitor operations, boost efficiency, and increase guest satisfaction. 

Key features

  • Real-time updates: Receive real-time room status updates through two-way PMS integrations to keep your team informed at all times
  • Digital room assignment board: Reduce the time needed to assign rooms using an intuitive digital interface with automated room assignments
  • Housekeeping operations optimization: Automate room assignments, schedule tasks, and create boards to improve staff productivity and reduce manual workload

Pros

  • Robust reporting: Gain insights to improve scheduling, resource allocation, and overall housekeeping efficiency
  • Turndown board: Streamline night shifts by monitoring progress visually, reducing turnover time and errors
  • Task prioritization: Equip your housekeeping team with the exact information they need to identify rooms requiring attention or inspection

Cons

Pricing

  • Custom pricing

What are real-life users saying about the tool?

“It’s great that Actabl is accessible by all staff, making communication and needs able to be met from across the hotel. It’s also nice that the categories are specific to departments, making it a lot easier to prevent unnecessary information being given to unrelated departments and track the status of a ticket. A specific example of something I like is that you can see who changed the status on specific requests and when, making it simple to follow up and note down outcomes, issues resolving the matter, and proposed steps forward.”

 

5. HelloShift (Best for guest messaging and staff collaboration)

hotel-housekeeping-software

76% of hotels report staffing shortages, and HelloShift helps you overcome this. HelloShift’s housekeeping management app gives you a clear, at-a-glance view of room assignments and priorities. 

Its drag-and-drop and bulk reassignment features make managing housekeeping tasks faster and simpler. Plus, you can save time with AI that learns from past assignments to auto-assign cleaners, making scheduling both easy and efficient.

Key features

  • Housekeeping management: AI-powered automatic room assignment that learns from past data to optimize scheduling, plus drag-and-drop task management and bulk reassignment
  • Dynamic room prioritization: Easily update room priorities (e.g., early arrivals) on the housekeeping list in real time
  • Staff collaboration: Modern messaging platform replacing logbooks and emails, with notes, tasks, checklists, and tracking tools for smooth hotel operations
  • Cleaning time tracking: Start timers with a click, report room status quickly, and trigger automatic room inspections when cleaning is complete

Pros

  • Cleaning time tracking: Start a timer with one click for each room, update its status quickly, and automatically trigger room inspections once cleaning is complete to maintain high standards
  • Mobile housekeeping management: Access your room assignments on the go with an intuitive interface that shows what rooms are assigned and the order in which they should be cleaned
  • AI-powered scheduling: Let the AI learn from your historical room assignments to automatically assign cleaners, balance workloads, and reduce overtime. Reassign tasks anytime to keep operations running smoothly

Cons

Pricing

  • Starter: $70/month per room
  • Pro: $224/month per room
  • Enterprise: Custom pricing

What are real-life users saying about the tool?

“This is the most user friendly tool we have ever used at our Resort. I can not imagine work without HelloShift. This has changed the communication game. This saves time with ever aspect of the day to day workings.”

 

6. Xenia (Best for streamlining daily hotel operations and team accountability)

hotel-housekeeping-software

Xenia stands out as one of the best hotel housekeeping apps, offering an all-in-one, mobile-first solution for managing both housekeeping and maintenance operations with efficiency and ease. Designed with simplicity and productivity in mind, it streamlines hotel workflows, enhances staff communication, and reduces operational errors. 

Its powerful task management system, paired with customizable checklists and SOPs, supports everything from daily room cleaning to full-scale hotel audits and preventive maintenance. With features like digital housekeeping templates, real-time chat, photo uploads, and automated task tracking, hotel teams can collaborate seamlessly and stay aligned. 

Key features

  • Checklists & SOPs: Build and manage detailed housekeeping checklists, SOPs, and data logs 
  • Recurring tasks: Automate scheduling for daily cleanings, performance checks, audits, and meetings
  • Chats & announcements: Centralize communication with in-task discussions, one-on-one chats, group threads, and company-wide announcements
  • Team accountability: Track task completion with time stamps, photo uploads, and direct communication

Pros

  • Team performance reporting: Analyze work completion metrics by filtering data through location, asset, or category and export reports in Excel or PDF formats
  • Work orders: Create work orders tied to location, asset, and priority. Monitor progress in real time and enhance communication with attached photos, templates, and notes
  • Preventive maintenance: Schedule recurring tasks with support materials like videos, notes, and templates to maximize asset uptime

Cons

Pricing

  • Free (up to 5 users)
  • Premium: $199/month (up to 15 users)
  • Custom: Custom pricing (unlimited users)

What are real-life users saying about the tool?

“Drawing from my personal experience, I can attest that XENIA is an outstanding software tool for payment tracking. It offers a comprehensive suite of features and functionalities, covering every aspect of the payment tracking process. Its user-friendly interface facilitates a simplified workflow monitoring process for our organization while also providing protection against customer negligence or excuses.”

 

7. MaidCentral (Best for independent cleaning businesses and resorts)

hotel-housekeeping-software

Designed for residential and commercial cleaning operations, MaidCentral centralizes job scheduling, team coordination, performance tracking, and customer communication in one streamlined system. Housekeepers and managers can view real-time assignments, access job details, submit notes, and update room or property statuses directly from their mobile devices. 

With integrated reporting, quality tracking, and employee engagement tools, MaidCentral eliminates manual admin work and empowers your team to deliver consistent, high-quality service. Whether you’re handling recurring tasks or last-minute assignments, MaidCentral ensures your housekeeping runs like clockwork.

Key features

  • Jobs scheduling: View and manage the day’s cleaning assignments by team or individual, and reschedule or reassign tasks instantly with intuitive drag-and-drop tools
  • Room assignment: Flag jobs based on preferences, use custom tags for special instructions, and balance workloads to keep housekeepers productive and aligned
  • Job time and performance tracking: Monitor time spent on each task, travel, and breaks, and analyze cleaner productivity with real-time dashboards and historical data
  • Mobile access: Equip housekeepers with mobile access to notes, checklists, and customer preferences, allowing them to work efficiently and reduce errors
  • Customer feedback collection: Trigger post-cleaning scorecards to capture client satisfaction and use the feedback to track trends, reward staff, and improve service quality

Pros

  • Invoices and payroll reports automation: Generate accurate invoices and payroll reports based on job tickets, commission models, or hourly rates, saving time and ensuring fair compensation
  • Housekeeping visibility: Allow managers to oversee workload distribution, shift planning, and task completion from a unified dashboard that updates in real time
  • Integrations: Integrate with customer portals, CRM tools, and accounting platforms to run housekeeping as part of a seamless, data-driven workflow

Cons

  • Higher cost: MaidCentral tends to be more expensive than other cleaning business software options
  • Steeper learning curve: Users without strong tech skills may find some features difficult to navigate at first
  • Payroll adjustment challenges: Switching to MaidCentral’s payroll setup may require structural changes that could impact labor costs, depending on your pay model

Pricing

  • $450/month (unlimited users)

What are real-life users saying about the tool?

“Maid Central has graphics in the scheduling function that make it easy to understand job requirements and job status at a glance. Communicating is very easy with employees and clients as email and text capabilities exist within the software.”

 

8. Hotelogix (Best for real-time room status updates)

hotel-housekeeping-software

Hotelogix simplifies housekeeping operations by bringing real-time coordination, task visibility, and room status tracking into one centralized platform. As part of its all-in-one property management system, Hotelogix allows housekeeping teams to work in sync with the front desk, ensuring rooms are cleaned, inspected, and ready without delays. Room statuses update automatically as guests check in or out, while managers can assign tasks based on arrival priorities and monitor progress across floors. 

With built-in mobile access, housekeepers can receive updates on the go, mark rooms clean or out-of-order, and report maintenance issues instantly. This leads to faster turnovers, reduced communication gaps, and a consistently high standard of cleanliness that enhances guest satisfaction. 

Key features

  • Automated task assignment: Automate task assignments based on guest arrival and departure details, helping prioritize cleaning efforts
  • Shift planning: View workload overviews for each housekeeper, optimizing staffing for efficient operations
  • Communication tools: Send messages and updates to each other, minimizing delays and improving coordination
  • Online reputation management tool: Monitor guest reviews in real time and respond quickly to maintain a strong online presence

Pros

  • Business intelligence tool: Track performance and key housekeeping metrics through a single, easy-to-read dashboard
  • Room status automation: Automatically update room statuses after checkout or during night audit, reducing manual effort and error
  • Maintenance tagging: Mark rooms as under maintenance or in use for internal needs, preventing them from being booked accidentally
  • Daily task visibility: Print daily housekeeping lists with clear roles and filters by room type, status, or floor for better clarity
  • Housekeeping management: Assign tasks and manage room cleaning schedules clearly so housekeeping staff stay organized

Cons

Pricing

  • Available in Premium, Premium Plus & Platinum: Custom pricing

What are real-life users saying about the tool?

“I was quite pleased with the system. Then, after numerous emails and phone conversations, they were unable to produce the legal tax documentation we required. They act as though they don’t care if we receive a fine. I find it hard to imagine that obtaining the document is difficult.”

 

9. Little Hotelier (Best for small hotels, inns, and B&Bs)

hotel-housekeeping-software

As an all-in-one housekeeping software designed for small hotels, motels, inns, B&Bs, and hostels, Little Hotelier helps streamline room cleaning operations for lean teams. Built with the unique challenges of smaller properties in mind, it offers an intuitive interface that connects housekeeping with the front desk in real time, ensuring rooms are always ready when guests arrive. 

Staff can easily view updated room statuses, manage daily cleaning schedules, and report issues without switching between tools. With fewer manual steps and greater task visibility, Little Hotelier empowers small teams to maintain high standards of cleanliness while saving time and effort.

Key features

  • Guest engagement: Manage room-related guest requests and housekeeping service needs through an integrated communication platform. Reduce delays and ensure prompt service with centralized messaging
  • Front desk management: Sync housekeeping schedules with check-in and check-out times via a shared calendar, allowing staff to prioritize room readiness and avoid guest wait times
  • Reporting & analytics: Track housekeeping performance and room turnover metrics through intuitive dashboards, helping identify bottlenecks and improve operational efficiency
  • Mobile app: Give housekeeping teams mobile access to task lists, room status updates, and issue reporting, ensuring faster response times and real-time collaboration with front desk staff

Pros

  • Mobile app access: Equip housekeeping staff with mobile tools for task lists, status updates, and issue reporting to speed up responses and coordination
  • Progress tracking: Monitor progress on the housekeeping schedule to keep track of completed and pending tasks

Cons

  • Steep learning curve: New users may find the navigation confusing at first without initial guidance

Pricing

  • Pro: From $109/month

What are real-life users saying about the tool?

“The website provides fast and sasy online bookings for small hotels. The interface is clear and they also provide a demo to help you understand what is offered.”

 

10. WebRexPro (Best for integrated facilities and housekeeping management)

hotel-housekeeping-software

As a cloud-based hotel housekeeping software trusted by over 2,000 properties worldwide, WebRezPro is designed for hotels, campgrounds, vacation rentals, and B&Bs. It handles everything from check-ins and POS to accounting and group bookings. 

The platform splits operations into three key departments, including Front Desk, Back Office, and Accounting, which helps teams manage the full guest journey clearly and efficiently. Its flexible reservation tools also allow properties to bundle rooms with tours, create special rate plans, and sell rooms by the hour or at the last minute. 

Key features

  • Unit status display: View instant summaries of dirty, clean, inspected, in service, and do-not-disturb rooms across the property
  • Housekeeping zones: Group rooms into zones that can be assigned and edited for specific housekeeping staff
  • Bulk actions: Change the status or zone of multiple rooms at once to save time
  • Housekeeper checklists: Create detailed cleaning checklists per room type, divided into sections (bathroom, bed, living, etc.) with assigned tasks

Pros

  • Dual format view: Choose between table format for desktop scheduling or tile format optimized for mobile devices for on-the-go updates
  • Room notes: Add temporary notes for the day or permanent notes that remain until staff remove them
  • Maintenance alarms: Attach maintenance alerts to rooms with statuses like active, in progress, or completed

Cons

Pricing

  • Custom pricing

What are real-life users saying about the tool?

“Compared to other systems I have worked on, this is easy to use for small hotel operators. It is sophisticated enough to provide the analytics we require, but not so overwhelming that it takes weeks of training to master.”

 

11. RoomRacoon (Best for small to medium hotels and real-time task tracking)

hotel-housekeeping-software

RoomRaccoon’s hotel housekeeping software module, RaccoonHousekeeping, gives your team a modern, mobile-friendly system to handle daily tasks. It centralizes scheduling, cleaning progress, and communication in one place, so you can spend less time coordinating and more time getting rooms ready for guests.

From smart scheduling to built-in maintenance reporting, this platform is designed to keep every department connected and efficient without relying on paper checklists or manual follow-ups.

Key features

  • Smart rules: Auto-schedule tasks for stayovers, check-outs, and empty rooms based on custom logic
  • Task timing: Calculate cleaning times by room type and include any added services or special instructions
  • Recurring jobs: Plan out weekly or seasonal jobs like deep cleaning or shared space resets with ease
  • Forecast view: Check the workload ahead of time so you can shift or assign tasks before the day begins

Pros

  • Live cleaning timers: Track active cleaning in real time so managers can see which rooms are still in progress
  • Multi-room assignment: Assign housekeeping jobs in bulk by selecting multiple rooms, floors, or sections
  • Lost & found logging: Add photos and notes for lost items, including guest names and contact details

Cons

Pricing

  • Entry: $236/month
  • Essentials: $300/month
  • Premium: $441/month
  • Pro: $620/month

What are real-life users saying about the tool?

“They system is easy to use and works perfect for our boutique hotel. The upside nos having to set all the mapping and pricing for the OTA that can get complicated. Good thing they have articles and customer service to help.”

 

12. RMS Cloud (Best for real-time housekeeping status tracking)

hotel-housekeeping-software

RMS Cloud is a full-featured hotel housekeeping management software used by over 7,000 properties in 70 countries. It empowers housekeeping teams with real-time tools to manage cleaning tasks, coordinate with front desk staff, and update room statuses instantly. 

From daily checklists to live inventory tracking, its cloud-based system gives your team the visibility they need to stay efficient and responsive. The staff portal acts as a digital to-do list, showing exactly what needs to be done and when. Whether you’re assigning duties, checking room progress, or sending instant updates, RMS simplifies everything into one easy platform accessible from any smart device.

Key features

  • Personalized staff portal: Each staff member has login access to view their specific cleaning tasks and schedules
  • Real-time communication: Enable instant messaging between management, staff, and even guests to coordinate requests and updates
  • Customizable task management: Tailor the system to handle detailed housekeeping duties such as linen changes
  • Centralized messaging system: Streamline communication by connecting the front desk directly with housekeeping staff via a shared message center
  • Mobile access: Allow staff to receive and respond to tasks using smartphones, tablets, or other smart devices
  • Scheduling and task lists: Plan housekeeping duties ahead of time with easy-to-use weekly schedules and responsibility lists
  • Housekeeping dashboard: Get a real-time snapshot of room status, task progress, and readiness for guest check-in
  • Staff motivation tools: Boost efficiency by enabling staff to time their cleaning tasks and track their performance.

Pros

  • Remote progress monitoring: Oversee housekeeping staff and their tasks from any device, anywhere
  • Scheduling and task lists: Assign duties and create responsibility lists to organize weekly housekeeping workflows
  • Work-in-progress snapshots: Use dashboards to monitor overall task progress and room status across the property

Cons

Pricing

  • Custom pricing

What are real-life users saying about the tool?

“RMS hotel management is always best in their customers service and also keep the process of booking very stream lined.”

 

How can Housekeeping Management Software Improve Profitability and Efficiency?

Housekeeping management software transforms daily operations by automating routine tasks, optimizing labor, and ensuring higher service quality, ultimately driving profitability and operational efficiency. 

Here’s how it can improve profitability:

  • Automates room assignment: Smart scheduling tools assign rooms based on availability, team capacity, and cleaning needs, saving hours of manual coordination
  • Reduces labor costs: By streamlining task allocation and tracking cleaning times, managers can avoid overstaffing and better control labor expenses
  • Enhances staff productivity: Mobile access and real-time task updates keep housekeeping teams focused, minimizing idle time and improving turnaround rates
  • Improves room readiness: Instant updates on room status allow for faster check-ins and fewer delays, directly impacting guest satisfaction and occupancy rates
  • Prevents missed tasks: Digital checklists and recurring task automation reduce errors and ensure that no cleaning or maintenance step is overlooked
  • Reduces guest complaints: Fewer service delays and cleaner rooms lead to improved guest experiences and better reviews, driving repeat business and loyalty

 

What is the Typical Pricing for Housekeeping Management Software?

Housekeeping management software pricing varies depending on your property’s size, the depth of features, and whether it’s part of a full PMS or a standalone solution. Below is a snapshot of what to expect when budgeting for such tools.

  • Pricing range: Most solutions range from $100 to $450/month, while enterprise systems or full PMS suites can exceed $600/month
  • Standalone vs PMS-integrated: Standalone housekeeping tools (e.g., Flexkeeping, Xenia) are more affordable (starting from $0–$250/month), while full PMS systems like roommaster or RMS Cloud command higher prices
  • Free plans: Some platforms like Xenia offer a free plan for up to 5 users, ideal for small teams testing the software
  • Custom Pricing: Enterprise-grade tools such as roommaster, Actabl, MaidCentral, or RMS Cloud require custom quotes based on your property’s needs
  • Add-ons & modules: Advanced features like AI task assignment (HelloShift), guest messaging, or deep reporting often cost extra or are only included in higher-tier plans.
  • Training & support: Platforms like MaidCentral and WebRezPro offer onboarding and training, but some charge extra for support beyond setup

 

How to Choose the Suitable Housekeeping Management Software for Your Business?

Choosing the right housekeeping management software is crucial for maintaining smooth operations, guest satisfaction, and team efficiency. The ideal solution should align with your property size, budget, and daily workflows.

Here’s how:

  • Business size & type: Consider your property size and needs. roommaster works well for both smaller hotels and large resorts, offering scalable features that fit a range of housekeeping operations
  • Core features needed: Determine which features matter most: Do you need real-time updates, voice-command task creation, or in-depth reporting? roommaster excels in all these areas, providing comprehensive tools that adapt to your property’s unique demands
  • Integration requirements: Choose software that integrates with your existing PMS, POS, or booking tools
  • Ease of use: If you have limited tech-savvy staff, prioritize user-friendly systems like roommaster which offer intuitive interfaces and minimal learning curves
  • Mobility & cloud access: If your staff work on the go, select mobile-first platforms like roommaster  for real-time updates and communication

 

Choose roommaster for your Hotel Housekeeping Management

Housekeeping software plays a crucial role in streamlining back-of-house operations, improving staff coordination, and ensuring rooms are consistently guest-ready. But with so many platforms to choose from, finding the right fit for your housekeeping needs can feel overwhelming.

As an all-in-one property management system, roommaster’s intuitive interface, real-time task tracking, and centralized housekeeping dashboard make it easy to manage cleaning schedules, update room statuses, and respond to guest requests without delays. Built to reduce manual effort and communication gaps, roommaster helps housekeeping teams work faster, smarter, and more efficiently.

If you’re looking to modernize your housekeeping operations and keep every room inspection-ready, it’s time to make the switch. Book a demo with roommaster today and wlevate your property’s cleanliness standards and team productivity.

 

Key Takeaways

  • Housekeeping management software streamlines hotel cleaning tasks, improves communication, and boosts operational efficiency
  • Different tools cater to various hotel sizes and needs, from boutique inns to large resorts
  • Key features include real-time updates, task automation, guest communication, and integration with PMS and booking systems
  • Pricing varies widely, often custom-based, with some offering tiered plans or user limits
  • roommaster stands out with a user-friendly interface, powerful booking engine, extensive reporting, and seamless integrations

FAQs

What is housekeeping in software?

Housekeeping software helps hotels manage cleaning schedules, room status, task assignments, and staff communication, ensuring efficient operations and timely room readiness to enhance guest satisfaction and team coordination.

Which software is used in hotels?

Hotels use property management systems (PMS), housekeeping software, booking engines, channel managers, and POS systems to streamline reservations, room management, guest services, and operations for smoother hotel management.

What is the PMS system for housekeeping?

A PMS system for housekeeping, such as roommaster, integrates room status, task assignments, and scheduling within the hotel management software, enabling seamless coordination between front desk and housekeeping for optimized operations.

Mayela lozano

Mayela Lozano is a content strategist with a passion for hospitality and technology. She collaborates with roommaster on content creation, highlighting how technology can streamline hotel operations and enhance guest satisfaction. When she’s not creating content, Mayela loves to travel and spend time with her two little ones, discovering new adventures and making memories along the way.