Archive for the ‘Hotel Property Management’ Category

Happy Hotelier Holidays: How to Engage Guests and Drive Bookings this Holiday Season

Competition is heating up for the 112 million travelers who are busily making their holiday travel plans. If you’re like most hoteliers, you’d like to get a piece of this travel pie too. With OTAs competing for your online bookings, and the lure of holiday specials appearing on every website, what is stopping you from… (more)

How to Turn OTA Lookers into Direct Bookers 

Let’s face it; OTAs have become a necessary evil in the hotel industry. They help your property become visible to the world and assist you in obtaining more bookings. With the convenience of online booking, most guests view at least one OTA site’s pricing before deciding on a booking platform. However, with OTA fees sometimes… (more)

Four Reasons Smart Hotel Automation May Be Right For Your Property 

As the hospitality industry adapts to changing technology to provide better a better guest experience, they are turning towards automation to keep the technology cutting edge. Technology like automation, and smart technology features are creating quite the buzz around the hotel industry, but they are also making quite the impact on travelers and hoteliers worldwide. According to reports… (more)

What Is Your Email IQ? The Email Etiquette of Modern Hoteliers

September 19th, 2019 Lisa Livingston General, Hospitality Trends, Marketing, Online Bookings

With online reservations being at an all time high, there aren’t a lot of hoteliers that don’t send out email communications to their guests before, during or after their travel. However, are the emails you’re sending convey the right message for your property? Every property is different, and the amount of email communication a flagged… (more)

How These Three Technologies Can Enhance Your Guest Experience

There aren’t a lot of businesses these days that don’t have some form of automation; from airline ticket counters, to self-checkouts at the grocery store, automation can be considered a blessing and a curse. However, while full automation may reduce operational and staffing costs, in the hotel industry it also eliminates the ability to utilize… (more)

Upselling: Creating A Unique Guest Experience

Hoteliers seem to struggle to find ways to increase revenue, but by implementing an upselling strategy that goes beyond the typical freebie offer is sometimes all that is necessary to create a unique guest experience and increase revenue. The first step in implementing an upsell program for your property is to determine the upsell opportunities… (more)

InnGage With roomMaster Experts And Fellow Users At innQuest’s 2019 Users Conference

Connect with our team at the 2019 innQuest Users Conference to become a roomMaster expert yourself Not only does innQuest Software believe in providing the best possible hotel PMS to our clients, but we strive to ensure our clients can master their software. Our clients becoming experts in roomMaster will only help your revenue grow,… (more)

Why You Need a Cloud PMS Right Now

Hoteliers of all property sizes and locations know the importance of a property management system (PMS). Whether they’re operating a small bed and breakfast, student housing, or a large branded chain, having a modern PMS will put you ahead of the game when it comes to running your property. When your property is utilizing a… (more)

Four Ways Your Hotel PMS Could Be Making You Money Right Now

June 13th, 2019 Lisa Livingston Hospitality Trends, Hotel PMS, Hotel Property Management

Most hoteliers know that a good property management system (PMS) costs money. But with the right PMS selection, it’s possible to earn more money than you spent without significantly increasing your revenue or your average daily room rate. A hotel PMS not only allows you to automate the day-to-day operations of your property, but it… (more)