Archive for the ‘Hotel Property Management’ Category

Top Five Features to Look for in a Channel Manager

January 9th, 2020 Lisa Livingston Hotel PMS, Hotel Property Management, Latest News, Online Bookings

As a hotelier it’s important to stay up to date with hospitality trends. Probably the most complicated trend and topic is that of Channel management. Our hope is that this blog will provide you with the top features to look for when choosing a channel manager, and hopefully debunk the mysteries surrounding this powerful add-on… (more)

InnQuest Software Launches Stayfull Channel Manager

December 17th, 2019 Stefano Mocella Marketing, Online Bookings

InnQuest Software is pleased to announce the launch of their Stayfull Channel Manager, a powerful hotel channel manager allowing hoteliers to manage all OTA connections directly from roomMaster. Stayfull allows roomMaster users to take their property’s online distribution to the next level and grow bookings. With the WebBook Booking Engine and now Stayfull, hoteliers can… (more)

Four Fabulous Ways to Increase Your Property’s Revenue

December 12th, 2019 Lisa Livingston Hotel Property Management

Hoteliers are some of the busiest business owners on the planet. Hoteliers often wear several hats and put out tons of fires throughout the course of just one single day at the office. But, ask a hotelier for their main goal, and I bet they’d all say, “…to increase revenue.” While this is the goal… (more)

Happy Hotelier Holidays: How to Engage Guests and Drive Bookings this Holiday Season

Competition is heating up for the 112 million travelers who are busily making their holiday travel plans. If you’re like most hoteliers, you’d like to get a piece of this travel pie too. With OTAs competing for your online bookings, and the lure of holiday specials appearing on every website, what is stopping you from… (more)

How to Turn OTA Lookers into Direct Bookers 

Let’s face it; OTAs have become a necessary evil in the hotel industry. They help your property become visible to the world and assist you in obtaining more bookings. With the convenience of online booking, most guests view at least one OTA site’s pricing before deciding on a booking platform. However, with OTA fees sometimes… (more)

Four Reasons Smart Hotel Automation May Be Right For Your Property 

As the hospitality industry adapts to changing technology to provide better a better guest experience, they are turning towards automation to keep the technology cutting edge. Technology like automation, and smart technology features are creating quite the buzz around the hotel industry, but they are also making quite the impact on travelers and hoteliers worldwide. According to reports… (more)

What Is Your Email IQ? The Email Etiquette of Modern Hoteliers

September 19th, 2019 Lisa Livingston General, Hospitality Trends, Marketing, Online Bookings

With online reservations being at an all time high, there aren’t a lot of hoteliers that don’t send out email communications to their guests before, during or after their travel. However, are the emails you’re sending convey the right message for your property? Every property is different, and the amount of email communication a flagged… (more)

How These Three Technologies Can Enhance Your Guest Experience

There aren’t a lot of businesses these days that don’t have some form of automation; from airline ticket counters, to self-checkouts at the grocery store, automation can be considered a blessing and a curse. However, while full automation may reduce operational and staffing costs, in the hotel industry it also eliminates the ability to utilize… (more)

Upselling: Creating A Unique Guest Experience

Hoteliers seem to struggle to find ways to increase revenue, but by implementing an upselling strategy that goes beyond the typical freebie offer is sometimes all that is necessary to create a unique guest experience and increase revenue. The first step in implementing an upsell program for your property is to determine the upsell opportunities… (more)