Archive for the ‘Hotel Property Management’ Category

Why You Need a Cloud PMS Right Now

Hoteliers of all property sizes and locations know the importance of a property management system (PMS). Whether they’re operating a small bed and breakfast, student housing, or a large branded chain, having a modern PMS will put you ahead of the game when it comes to running your property. When your property is utilizing a… (more)

Four Ways Your Hotel PMS Could Be Making You Money Right Now

June 13th, 2019 Lisa Livingston Hospitality Trends, Hotel PMS, Hotel Property Management

Most hoteliers know that a good property management system (PMS) costs money. But with the right PMS selection, it’s possible to earn more money than you spent without significantly increasing your revenue or your average daily room rate. A hotel PMS not only allows you to automate the day-to-day operations of your property, but it… (more)

Is It Time to Retire Your Server? 

February 8th, 2019 Lisa Livingston Hotel Property Management

How long have you been holding out on procuring a Cloud-based PMS? It’s time to put some serious consideration into your PMS so you can streamline your operations, improve your responsiveness, and overall efficiency at your property.  You might be thinking, you bought your server, your staff has already been trained, you’re probably saying to yourself… (more)

Five reasons why a cloud-based PMS is a great investment

The adage “you get out what you put in” couldn’t be more accurate in for hoteliers. In fact, a shift is happening in the hotel industry as hoteliers are quickly making cloud-based PMS systems their top choice. Typically, a cloud-based PMS system is the first choice for new hoteliers. However, small boutique hotels, medium sized… (more)

Six Hospitality Trends for 2019

January 3rd, 2019 Lisa Livingston Hospitality Trends, Hotel Property Management

While all hoteliers agree that creating a memorable guest experience is why they’re in the hospitality industry, in fact creating that experience has become as essential as providing a clean, comfortable room.  Let’s face it, there is a direct correlation between guest experience and guest loyalty and in 2019 this couldn’t be more accurate.  As… (more)

Backups: Your Plan Is More Important Than Your Sales and Marketing Plan

December 20th, 2018 Lisa Livingston Data Management, Hotel Property Management, Latest News

What do the words database encryption, redundancy, and backups have in common?  They are all catchy phrases hoteliers are hearing more frequently these days.  However, these words are enough to make any non-technical person’s eyes glaze over. Unfortunately, these items are worth discussing as they should be taken very seriously by hoteliers regardless of the… (more)

Five Benefits of Switching to a Cloud-based PMS 

December 3rd, 2018 Lisa Livingston Hospitality Trends, Hotel Property Management

If you have been working in hotels since the 1990’s or before it’s likely you’re using an outdated PMS system to run the property.  Prior to the PMS software technology boom, it was common practice to use a simplistic reservation system to keep track of guest comings and goings. While your outdated PMS system may have kept records, and calculated what you… (more)

Tips to Increase Guest Engagement Before, During and After the Stay 

October 30th, 2018 Lisa Livingston Hotel Property Management, Marketing

“There is extraordinary chemistry that exists in long-term relationships.” ~ Conrad Levinson  Hoteliers are in the business to make their guests happy, right? Therefore, it goes without saying that hoteliers don’t want their guests to be unhappy when visiting their property. Consequently, this means that a hotelier spends a great deal of time focusing on their… (more)

Five Strategies to Increase Direct Bookings

October 24th, 2018 Lisa Livingston Hotel Property Management, Marketing, Online Bookings

Direct Bookings…all hoteliers know that driving them has become a key objective for properties of all sizes, and they are one of the best revenue management strategies.  You may still believe that OTAs are going to provide you with the most bookings, but by taking back your reservations from the OTAs you can increase repeat… (more)