Archive for the ‘General’ Category

Things are changing for the better: introducing InnQuest EMEA and roomMaster Anywhere (webinar)

May 15th, 2020 Mark Ellis General

In February 2018, InnQuest’s parent company, Valsoft, acquired Welcome Systems Ltd, provider of the cloud based Welcome Anywhere PMS in the United Kingdom. Two years later, the Welcome Anywhere PMS sits at the heart of a series of measures aimed to streamline UK and overseas operations. It will soon be known as roomMaster Anywhere, and… (more)

InnQuest Supports SiteMinder’s HomeForHotels

April 29th, 2020 Mark Ellis General, Latest News

When we were asked by SiteMinder if we’d like to support and contribute to their new industry initiative, HomeForHotels, there was only one answer. Designed to help hotel businesses navigate through the uncertainty of COVID-19, HomeForHotels is an online platform dedicated to: Listening by hosting and sharing online panel discussions Engaging with hotelier stories of… (more)

How to implement online ordering at your hotel restaurant

April 27th, 2020 Mark Ellis General, Hospitality Technology, Hospitality Trends

It’s thought that 60% of US consumers order takeout at least once per week. And, when they do, 34% of them will spend at least $50 on a single order. Food delivery is big business and, at the time of writing, the COVID-19 lockdown is forcing many restaurant operators to join what is clearly far… (more)

Ready for the Cloud? Choosing a PMS Software That’s Right for Your Property

March 22nd, 2020 Lisa Livingston General

Hoteliers are constantly struggling wearing multiple hats. They’re always trying to keep the busy work of running a property to a minimum while providing their guests with memorable experiences. However, keeping up with the latest industry trends and technology can be difficult if you don’t have a hotel PMS system that is working for you…. (more)

InnQuest Software Names Kent Howard As New President

December 3rd, 2019 Stefano Mocella General, Latest News

Tampa, Florida, December 3, 2019 – InnQuest Software, a leading cloud and on-premise software solutions provider to the independent hotel industry has announced the appointment of Kent Howard as its new President. He will assume the company’s day-to-day leadership responsibilities in early December.  Howard, a 17-year team member of InnQuest Software serving most recently as… (more)

What Is Your Email IQ? The Email Etiquette of Modern Hoteliers

September 19th, 2019 Lisa Livingston General, Hospitality Trends, Marketing, Online Bookings

With online reservations being at an all time high, there aren’t a lot of hoteliers that don’t send out email communications to their guests before, during or after their travel. However, are the emails you’re sending convey the right message for your property? Every property is different, and the amount of email communication a flagged… (more)

InnGage With roomMaster Experts And Fellow Users At innQuest’s 2019 Users Conference

Connect with our team at the 2019 innQuest Users Conference to become a roomMaster expert yourself Not only does innQuest Software believe in providing the best possible hotel PMS to our clients, but we strive to ensure our clients can master their software. Our clients becoming experts in roomMaster will only help your revenue grow,… (more)

Win with GDPR in 4 easy steps!

March 22nd, 2019 Lisa Livingston Data Management, General, Marketing

Customer data is held in high regard these days for those in the hospitality industry.  But with all information and technology; great power brings great responsibility.  The responsibility doesn’t always land on you as the hotel owner.  First, before you can protect your guests’ data, it’s imperative that you know what kinds of data you’re… (more)

How To Efficiently Migrate To A New Property Management System

October 25th, 2018 Kent Howard General

Top tips to help you upgrade your hotel property management system stress-free. Switching from one Property Management System (PMS) provider to another, or making the decision to implement your first PMS at your hotel, can feel like a daunting process. With concerns over high investment costs, missing out on reservations, and the time and resources… (more)