How hotels are leveraging advanced tech to deliver more personalized guest experiences.
Archive for the ‘General’ Category
How to create impactful email campaigns that drive revenue at your property.
Update Wednesday, September 13, 2017: We’re pleased to inform you that everyone here at InnQuest made it through Hurricane Irma safely, and that our homes and offices sustained no major damage. As of today, we are back in our Tampa headquarters operating at our normal capacity to give you the finest customer service and meet your… (more)
Hotel guests today are eating in. They’re dining in your rooms and in your restaurant. According to Statista, consumers spent over $38 billion dollars on hotel restaurants in 2016, and it’s predicted this number will continue to increase. By applying a customer-centric mentality, industry leaders are designing meaningful hotel restaurants. Stay up-to-date with evolving expectations… (more)
Your guests are strongly influenced by the design of your property. Research shows that guests remember the look of the lobby and the feel of their room more than any other part of a hotel experience. Memorable experiences built around great design drive excellent reviews, higher sales at your property, repeat stays from happy guests,… (more)
How to create superior experiences for today’s guests. People in the digital age have more information than ever. Travelers now have access to a wealth of research and reviews for finding the hotel with the best value for them. For us, this means hotels with the best guest experiences are no secret, and we must… (more)