The AAA inspects and approves more than 27,000 hotels across the U.S., Canada, Mexico and the Caribbean, and its latest advice on hotel technology for inspectors will be of particular interest to independent hoteliers. The AAA’s new guidelines ask inspectors to consider the need for technology and connectivity during hotel stays. The changes made to… (more)
Archive for the ‘General’ Category
You won’t go far without beautiful, original imagery; engaging copy; and simple navigation, but the online booking engine is the beating heart of your hotel Website. Without it, potential guests are likely to become missed opportunities. Remember, a guest’s ultimate aim is to check availability, rates and (hopefully) place a booking with you; therefore, if… (more)
During late 2017, Airbnb CEO Brian Chesky described how the company’s new bookable excursions feature (known as “Experiences”) had earned the travel industry disruptor “about a half a million dollars.” Forming part of its Trips platform, Airbnb’s Experiences are another example of its innovative approach to online booking in the hospitality sector. It’s also a… (more)
As of May 25th 2018, the European Union (EU) will enact The General Data Protection Regulation (GDPR), one of the biggest changes to personal data legislation during recent memory. What exactly is the GDPR and how does it apply to hotel businesses based in North America? If your business stores personal data that relates in… (more)
How to implement effective safeguards that protect your property against cybersecurity threats.
How hotels are leveraging advanced tech to deliver more personalized guest experiences.
How to create impactful email campaigns that drive revenue at your property.
Update Wednesday, September 13, 2017: We’re pleased to inform you that everyone here at InnQuest made it through Hurricane Irma safely, and that our homes and offices sustained no major damage. As of today, we are back in our Tampa headquarters operating at our normal capacity to give you the finest customer service and meet your… (more)