Archive for the ‘General’ Category

Ready for the Cloud? Choosing a PMS Software That’s Right for Your Property

March 22nd, 2020 Lisa Livingston General

Hoteliers are constantly struggling wearing multiple hats. They’re always trying to keep the busy work of running a property to a minimum while providing their guests with memorable experiences. However, keeping up with the latest industry trends and technology can be difficult if you don’t have a hotel PMS system that is working for you…. (more)

InnQuest Software Names Kent Howard As New President

December 3rd, 2019 Stefano Mocella General, Latest News

Tampa, Florida, December 3, 2019 – InnQuest Software, a leading cloud and on-premise software solutions provider to the independent hotel industry has announced the appointment of Kent Howard as its new President. He will assume the company’s day-to-day leadership responsibilities in early December.  Howard, a 17-year team member of InnQuest Software serving most recently as… (more)

What Is Your Email IQ? The Email Etiquette of Modern Hoteliers

September 19th, 2019 Lisa Livingston General, Hospitality Trends, Marketing, Online Bookings

With online reservations being at an all time high, there aren’t a lot of hoteliers that don’t send out email communications to their guests before, during or after their travel. However, are the emails you’re sending convey the right message for your property? Every property is different, and the amount of email communication a flagged… (more)

How to Attract Bleisure Travelers to Your Property and Keep Them Coming Back

September 10th, 2019 Lisa Livingston General, Hospitality Trends, Marketing

Just like the mullet fashion trend of the 70s the bleisure traveler is a business in the front party in the back traveler. You may be wondering, what is bleisure travel? To put it simply, bleisure travel is this: Say your guest has a business meeting Tuesday and Wednesday but they decide to extend their stay through Saturday… (more)

InnGage With roomMaster Experts And Fellow Users At innQuest’s 2019 Users Conference

Connect with our team at the 2019 innQuest Users Conference to become a roomMaster expert yourself Not only does innQuest Software believe in providing the best possible hotel PMS to our clients, but we strive to ensure our clients can master their software. Our clients becoming experts in roomMaster will only help your revenue grow,… (more)

Win with GDPR in 4 easy steps!

March 22nd, 2019 Lisa Livingston Data Management, General, Marketing

Customer data is held in high regard these days for those in the hospitality industry.  But with all information and technology; great power brings great responsibility.  The responsibility doesn’t always land on you as the hotel owner.  First, before you can protect your guests’ data, it’s imperative that you know what kinds of data you’re… (more)

Selecting a CRM Solution? Here are some helpful tips

February 28th, 2019 Lisa Livingston Data Management, General, Marketing

As customer relationship management software (CRM) is moved to the forefront of technological requirements for hoteliers in 2019, hoteliers are in search of a CRM solution that can accurately measure guest desires, collect guest data, and analyze guest experiences. Plus, the solution must hit all the communication touch points throughout the guest journey. The truth… (more)

Five reasons why a cloud-based PMS is a great investment

The adage “you get out what you put in” couldn’t be more accurate in for hoteliers. In fact, a shift is happening in the hotel industry as hoteliers are quickly making cloud-based PMS systems their top choice. Typically, a cloud-based PMS system is the first choice for new hoteliers. However, small boutique hotels, medium sized… (more)

How To Efficiently Migrate To A New Property Management System

October 25th, 2018 Kent Howard General

Top tips to help you upgrade your hotel property management system stress-free. Switching from one Property Management System (PMS) provider to another, or making the decision to implement your first PMS at your hotel, can feel like a daunting process. With concerns over high investment costs, missing out on reservations, and the time and resources… (more)