Archive for the ‘Hospitality Trends’ Category

Hotel Industry Trends for the Summer of 2018

May 16th, 2018 Kent Howard Data Management, Hospitality Trends, Latest News

Few industries change with as much vigor and dynamism as the hotel industry. This makes it a challenging sector to serve – particularly if you’re an independent hotelier. But if you consider changes in the way guests book their stay and the experiences they expect upon arrival to be inconveniences, you’re missing opportunities to differentiate… (more)

Why You Must Have a Great Booking Engine to Compete With Online Travel Agents (OTAs)

May 8th, 2018 Mark Ellis Hospitality Trends, Marketing

Despite the love/hate relationship that often exists between hotels and online travel agents (OTAs), hoteliers must embrace their online booking partnerships to be competitive. A balance is still required, however, because if hoteliers rely too heavily on OTAs, then they risk neglecting another vitally important guest engagement tool: the hotel’s booking engine. Today, the OTA… (more)

How Future-Proof is Your Hotel Property Management System?

The Hotel Property Management System (PMS) is essential for guest satisfaction and business success. If, however, you’re operating a PMS that isn’t ready for the new breed of hotel guest or doesn’t embrace new hospitality technology, then it’ll quickly show its age and leave you trailing the competition. The technology available to modern hoteliers is… (more)

How to Embrace Online Travel Agency Partnerships as a Hotelier

April 25th, 2018 Kent Howard Hospitality Trends, Marketing

An Online travel agency (OTA) will account for approximately 60% of all independent hotel bookings. That is a strong statistic that cannot be ignored. As a hotelier battling big chains, the increasingly complex guest journeys and rising commission bills, you won’t find this article to be easy reading, but it’s a fact that must be… (more)

Our 3 Most Popular Posts

April 10th, 2018 Jeff H Hospitality Trends

Thank you to everyone who checks out our blog regularly and through our social media links. We are starting to gain some traction and wanted to share with you, our 3 most popular blog posts so far. #3 – Millennials Book Direct – It’s All About the Deal. There are a few key trends that… (more)

Hotel Technology is Finally Growing Up

April 3rd, 2018 Jeff H Hospitality Trends

The first modern-day property management system in the hospitality industry appeared on the market in the 1980’s. We’ve come a long way since then, especially with programming code from the old days like Delphi or Visual Basic. Today we’ve evolved from on-premise software and hardware solutions to the Cloud where it’s all available; including guest… (more)

Manage Your Hotel’s Online Reputation

March 27th, 2018 Jeff H Hospitality Trends

The world’s a critic as the saying goes, and today all the world’s critics are online and many are commenting, critiquing, liking, sharing and recommending your hotel on TripAdvisor, right now! Hotels today can live or die by a star rating or an online review, and this means controlling your online reputation is a top… (more)

What Hotel Guests are Looking for in 2018

March 20th, 2018 Jeff H Hospitality Trends

Travelers are usually exhausted when they arrive at your hotel, cranky and cannot get checked in fast enough to relax. Once a guest is all checked in, the questions tend to start; “what’s the WiFi password”, or maybe the bed sheets and pillows are sub-par, perhaps they want to know where the nearest coffee shop… (more)

Hotels With Restaurants: POS, Avocados & Trends for 2018

March 13th, 2018 Jeff H Hospitality Trends

Your hotel’s restaurant or coffee/gift shop offers you the ability to attract guests and deliver more direct booking incentives. Both the trends and technology for hotel restaurants this year are worth taking note of, as they will tie directly into how you can approach your strategy on your hotel and restaurant supporting each other to… (more)