Archive for the ‘Hospitality Trends’ Category

How These Three Technologies Can Enhance Your Guest Experience

There aren’t a lot of businesses these days that don’t have some form of automation; from airline ticket counters, to self-checkouts at the grocery store, automation can be considered a blessing and a curse. However, while full automation may reduce operational and staffing costs, in the hotel industry it also eliminates the ability to utilize… (more)

How Hoteliers Can Combat The Share Economy

August 13th, 2019 Lisa Livingston Hotel PMS

The sharing economy is a relatively new concept only having been around for approximately ten years. Sharing economy is nothing more than a consumer or company that can provide an under-utilized good to a consumer for money. However, the sharing economy hasn’t had a profound effect on the hotel industry until very recently. With most… (more)

Are 2019 Hotel Marketing Trends Knocking It Out of The Park for Your Property?

August 1st, 2019 Lisa Livingston Hospitality Trends, Hotel PMS

Out of all the 2019 hotel marketing trends, there are some that are being called the “next big thing” regarding boosting your property’s revenue. However, when attempting to decide which marketing trends will work for your property how do you make the right decision? Check out our top marketing trends for 2019, and then see… (more)

Upselling: Creating A Unique Guest Experience

Hoteliers seem to struggle to find ways to increase revenue, but by implementing an upselling strategy that goes beyond the typical freebie offer is sometimes all that is necessary to create a unique guest experience and increase revenue. The first step in implementing an upsell program for your property is to determine the upsell opportunities… (more)

InnGage With roomMaster Experts And Fellow Users At innQuest’s 2019 Users Conference

Connect with our team at the 2019 innQuest Users Conference to become a roomMaster expert yourself Not only does innQuest Software believe in providing the best possible hotel PMS to our clients, but we strive to ensure our clients can master their software. Our clients becoming experts in roomMaster will only help your revenue grow,… (more)

Why You Need a Cloud PMS Right Now

Hoteliers of all property sizes and locations know the importance of a property management system (PMS). Whether they’re operating a small bed and breakfast, student housing, or a large branded chain, having a modern PMS will put you ahead of the game when it comes to running your property. When your property is utilizing a… (more)

Four Ways Your Hotel PMS Could Be Making You Money Right Now

June 13th, 2019 Lisa Livingston Hospitality Trends, Hotel PMS, Hotel Property Management

Most hoteliers know that a good property management system (PMS) costs money. But with the right PMS selection, it’s possible to earn more money than you spent without significantly increasing your revenue or your average daily room rate. A hotel PMS not only allows you to automate the day-to-day operations of your property, but it… (more)

Cloud-based PMS Hotel Software is Changing the Hotel Industry for the Better

June 7th, 2019 Lisa Livingston Hospitality Technology, Hospitality Trends, Hotel PMS

Think back to a time when you checked into a hotel and they pulled a card out of a bucket and placed it into another filing system at the front desk signifying that you’d checked into a room. Granted, that may have been quite a while ago with the emergence of electronic property management systems;… (more)

The Crucial Moments That Can Make or Break Your Guest Experience

May 23rd, 2019 Lisa Livingston Hospitality Trends, Marketing

All hoteliers will attest that managing your guests’ expectations is the most rewarding and also most challenging part of their job. After all, each guest who decides to stay at your property is expecting something special from your property; whether that’s something your website promised, something a front desk clerk mentioned or something that a… (more)