Mews Alternatives: 5 Best Hospitality Management Software Options

In this article we’ve pulled together five top Mews alternatives that bring more flexibility, better stability, and tools that match how your property actually works.

If you run a hotel or manage a property, you’ve likely heard of Mews. It’s a popular cloud-based property management system (PMS) that supports reservations, check-ins, housekeeping, and more. But not every property runs the same kind of operation or caters to the same type of guest.

While it’s now trying to scale up for bigger chains, the transition hasn’t been seamless. Features like credit support for partners or complex guest payment options still feel amateur. Some property profiles don’t load correctly, and performance can get shaky without explanation. You shouldn’t have to second-guess your tech every time the front desk gets busy.

If your team needs something more reliable or better suited for larger operations, you’ll want to consider other options for cloud-based property management system (PMS). 

 

What should you look for in Mews alternatives?

If you’re exploring alternatives to Mews, look for platforms that deliver stability, better payment handling, and real-time property visibility. You’ll also need tools that work when guest check-ins hit back-to-back or when payments get complicated. Here’s what you should watch out for:

• Reliable property performance: Choose a system that loads every property profile without delay or error, even during high-traffic hours
• Flexible payment handling: Look for platforms that support partner credits, split payments, and payment automation without breaking down.
• Clear billing visibility: Find software that displays invoices in one place without forcing you to reopen or reprocess them.
• Accurate room assignment: Pick a tool that avoids room mix-ups and reflects booking changes instantly in the timeline.
• Stable front desk tools: Use a platform that handles multiple actions at once without crashing or freezing under pressure.
• User-friendly interface: Make sure the layout lets your team move fast without missing key actions during check-in or checkout.
• Scalability for chain hotels: If you manage multiple properties, go for a solution built to scale across locations without technical debt.
• Reliable customer support: Choose a provider with fast-response support that actually helps instead of bouncing tickets around.

You already know what your property needs. Now you just need software that can match that pace without creating extra problems.

The best Mews alternatives

A HotelTechReport survey found that 81% of hoteliers believe technology will play a much bigger role in hotel success over the next five years. The same report showed that 39% of hoteliers see “improving operational efficiency” as the top benefit, while 31% value “transforming guest journeys,” 15% focus on “improving business agility,” and 13% prioritize “innovating for the future.” The majority recognize how technology reshapes both guest experiences and internal operations.

So, if you’re looking for a Mews alternative, choose one that helps you manage operations, boost revenue, and deliver better guest experiences without relying on outdated systems.

Having said that, here are the top five options you can explore to handle every part of your hospitality operations confidently.

 

1. roomMaster (Best all-in-one hospitality management system)

 

 

As an all-in-one hospitality management software trusted by over 5,500 hoteliers worldwide, roomMaster has easy-to-use tools that streamline and automate their operations and improve guest experiences. To begin with, the roomMaster Property Management System (PMS) comes with a built-in hotel booking engine and channel manager that work together, giving you direct control over how you connect with guests while keeping the interface fast and clear so you never lose time on basic tasks.

As a cloud-based solution, it reduces IT costs and simplifies infrastructure. You get automatic updates and remote access across devices without needing a dedicated server. When it comes to room availability, the Hotel Channel Manager centralizes your OTA connections in one place, allowing you to push real-time updates and avoid overbookings. It connects with over 300 major OTAs including Booking.com, Airbnb, Expedia, and CTrip.

Compared to Mews, roomMaster gives you better control over your ADR and RevPAR. It offers built-in tools to manage daily, weekly, monthly, and custom packages. With hybrid and derived rates, you can adjust pricing models across multiple categories by updating a single rate.

To take your revenue optimization to the next level, it integrates with the ampliphi revenue management software, which uses AI and automation to help you forecast better, price smarter, and boost profits. It combines historical and future data in clear graphs and reports so you can make rate decisions with clarity.

Key features

• Property management system (PMS): Simplify guest connections, reduce IT costs, and enhance customer service by providing easy, automated access from any device via the Cloud

• Payments handling: Handle payments confidently from check-in to built-in batch and reconciliation using roomMaster Payments to support both front desk and back office
• Revenue Management: Optimize rates with automated pricing suggestions and use performance forecasting to manage high-demand periods
• Booking engine: Drive direct bookings and reduce OTA commission using custom booking widgets, upsell tools, and integrated payments
• Group bookings management: Set custom booking rules for weddings, events, and teams while supporting direct group bookings and flexible billing
• Guest management: Store guest preferences, stay history, and spending patterns while automating all guest communication touchpoints
• Marketplace: Connect with over 150+ third-party systems to expand features and build a tailored hospitality platform

Pros

• Comprehensive reporting: Access advanced daily reporting and over 270+ built-in templates while customizing your reports
• Mobile optimization: Use contactless check-in, mobile booking, and digital key access to improve speed and convenience
• Guest communication: Use automated guest emails before and after visits to keep your communication consistent and professional
• Customer support: Work with a team built from actual hoteliers who understand property operations and offer fast, relevant help

Cons

• Some users say it lacks a feature for rotating rooms across stays

Pricing

• Custom pricing

What are real-life users saying about the tool?

“It is a well-designed software that helps to set and facilitates the way reservations, walks-in, arrivals and check-outs make the entire process easier and helps save time.”

– Verified G2 review

 

2. Hotelogix (Best for smart hoteling)

 

 

Hotelogix is a cloud-based, full-featured property management system that automates daily tasks, increases efficiency, and maximizes revenue, and is trusted by users in over 100+ countries. With Hotelogix, you can run your hotel remotely with full flexibility while reducing hardware and IT expenses through a budget-friendly subscription model. Additionally, you get built-in data protection with advanced security tools and regular backups that guard against cyber threats and data loss. 

With the platform’s integration with TripConnect, you can automate review collection and boost direct bookings through TripAdvisor advertising. Hotelogix also integrates with Review Express so you can send automated emails to guests after checkout and track responses directly from your PMS. You can convert TripAdvisor views into commission-free bookings with TripConnect campaigns. Plus, Hotelogix gives you TripAdvisor marketing tools not available with Mews, letting you tap into demand more easily.

Key features

• Channel manager: Reach more travelers and increase bookings through wider exposure on multiple distribution platforms
• Property management system: Handle reservations, housekeeping, and front desk operations through a single, centralized dashboard
• Booking engine: Allow guests to book directly through your website and increase revenue without third-party commissions
• Online reputation management tool: Track online feedback in real time and take action based on what guests say about their stay

Pros

• Business intelligence tool: Measures performance and tracks key performance metrics in a single dashboard
• Revenue management tool: Get market demand data, occupancy forecasts, competitor insights, and pricing suggestions to adjust your rates

Cons

• Users can expect a 2–3 week training period for new hires because of the system’s depth and required input methods
• Some users say the platform has cluttered interfaces and an unintuitive booking engine 
• There is a learning curve involved

Pricing

• Available in Premium, Premium Plus & Platinum: Custom pricing

What are real-life users saying about the tool?

“Advanced pricing algorithms help with dynamic pricing strategies based on demand, season, and market trends. This can improve profitability and ensure competitive pricing. A solid system should allow seamless management of both online and offline bookings. It should integrate with major online travel agencies (OTAs) and allow for real-time updates on room availability, ensuring no overbooking.”

– Via HotelTechReport 

 

3. HotelRunner (Best for sales-first hospitality management)

 

 

Connecting properties, travel agencies, and more in the travel and hospitality space, HotelRunner manages daily hotel operations, restaurant management, guest communication, and reputation tracking from any device, without the need to switch platforms. With its sales and marketing functions, you can enter new markets, attract more guests, and increase bookings through targeted campaigns. 

The platform lets you handle pricing decisions using automated features that adjust rates based on market conditions and competitor behavior. Make smarter calls with real-time competitor data and actionable insights. Additionally, HotelRunner Elite adds value to your business with consulting support and data-backed solutions, helping you run your property more efficiently—something that Mews lacks currently. 

Key features

• Business intelligence: Build smart pricing strategies with Insights, automate actions through Autopilot, and maintain consistent revenue growth year after year
• HotelRunner Elite: Work with experts who bring decades of industry experience and provide personalized business advice using the latest technologies
• 1,000+ integrations: Connect all your systems in one place and run operations across tools without delays or manual duplication
• Booking engine: Increase your online visibility, attract a wider guest audience, and drive direct sales through focused marketing and sales efforts

Pros

• Rate parity: Use competition analysis to track over 20 OTAs, compare competitor pricing, and position your hotel more competitively
• Automation & AI: Use the AI-assisted review center to manage feedback, boost guest satisfaction, and strengthen your hotel’s online reputation

Cons

• Some users report the tool lacks features that shows promotional commission rates and net prices for each agency while sending rates for more clarity and control (Via HotelTechReport)
• The customer support is unresponsive at times
• For new customers, it can be challenging to get a clear estimate of the total cost for signing up with HotelRunner, as the pricing structure is based on modules that are available for purchase individually

Pricing

• Manage: $19.95/month
• Sell: $29.95/month
• Complete: $39.95/month
• Advanced Plans (Automate & Explore): Contact for pricing 

What are real-life users saying about the tool?

“It is good in every aspect, but the mobile application side can be made easier. The mobile application is a little more challenging than the web side.”

– Via HotelTechReport

 

4. Little Hotelier (Best for small hoteliers)

 

 

Little Hotelier brings everything small property owners need into one platform, making it easier to manage day-to-day tasks without switching between tools. It combines channel management, direct bookings, front desk operations, payments, and guest engagement into a single interface. Access your dashboard from both desktop and mobile, and handle reservations, guest records, rate changes, and transactions in one calendar view. Get real-time OTA updates, reduce double bookings, and track revenue without relying on separate systems.

It helps you stay connected to your guests, process payments, and run your property with full visibility. You can publish a booking website, manage check-ins, automate guest messages, and keep your calendar organized, without needing extra staff or tech skills.

Key features

• Channel manager: Access more local and niche OTAs compared to other managers and tap into booking sources that fit your business best
• SiteMinder Partner Programs: Join a global network that handles over 125 million bookings a year and get access to rewards, training, support, and best-in-class tools
• Metasearch: Push your listings to top hotel metasearch sites and drive direct bookings without dealing with extra commission fees
• Website builder: Use the included webpage tool or upgrade to a custom design to create a professional site that runs 24/7

Pros

• Front desk management: Handle check-ins, assign rooms, automate guest messages, process payments, and organize housekeeping from onecentralised calendar
• Payments: Send automated offers, digital forms, property guides, and feedback requests in one go

Cons

• The full version may feel expensive for smaller properties
• Complicated invoices, taking up too much paper
• It can be a bit confusing for new users to navigate the platform

Pricing

• Pro: From $109/month

What are real-life users saying about the tool?

“While Little Hotelier is highly functional, there is room for improvement in a few areas. The pricing structure can be steep for very small properties or those with limited budgets.”

– Via HotelTechReport

 

5. Guesty (Best for Airbnb and short-term rental property management)

 

 

Unlike Mews, Guesty gives you access to tools built for the hospitality industry, not general property software. You can manage listings, reservations, guest communications, and payments across multiple channels without switching between different tools. The platform brings 150+ integrations, including Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Google Travel, and Hopper. 

Use loyalty-building programs to drive repeat business and increase direct revenue. Create custom websites, manage reservations, issue coupons, and run promotions directly from the platform. You can also build your marketing strategy using the built-in CRM to connect with guests before and after their stay. Every feature helps you build a stronger brand that converts first-time guests into repeat customers.

Key features

• Channel management: Connect with multiple online travel agencies (OTAs) like Airbnb, Booking.com, and Vrbo, all from one platform
• Direct reservations: Increase direct bookings by creating a custom website and managing reservations directly through Guesty
• Guesty Accounting: Handle calculations automatically and replaces manual bookkeeping with a faster, more accurate, cost-saving solution
• Task automation: Automate repetitive tasks like housekeeping and guest check-ins, saving time and effort

Pros

• AI-powered features: Use AI features like an AI Assistant website builder and ReviewSmart AI to further optimize operations
• Guesty CRM: Collect, organize, and convert reservation leads into confirmed, satisfied guests from a single platform
• Multi-calendar: Remove double bookings by syncing every channel and giving you full visibility over all reservations in one place

Cons

• Although automation features work well overall, occasional glitches disrupt workflows and reduce reliability during critical tasks
• The platform currently lacks thorough onboarding resources or step-by-step tutorials to navigate the system 
• Their customer support can be a bit unresponsive at times

Pricing

• Lite: $23/month per listing (perfect for 1-3 listings)
• Pro: Custom pricing (perfect for 4-199 listings)
• Enterprise: Custom pricing (perfect for 200+ listings)

What are real-life users saying about the tool?

“Perhps that the team that they have in the chat online don´t answer many questions, and always they are sending to the “right team”. Perhaps this system is the best for them, but it´s a little bad for the customers who think that with this chat online are going to get the answer to their problems.”

– Verified G2 review

 

Why choose roomMaster as the best hotel management software?

Mews may have started strong for hostels and small hotels, but as it pivots toward larger hotel chains, it still falls short on delivering consistent reliability. You won’t see invoices reflected in the billing tab without manual rework, which makes reconciliation frustrating. In some cases, properties fail to load, room orders mix up, or timelines break altogether due to unresolved coding issues.

When asked what their most desired new PMS feature would be, 67% of hoteliers said integrated payment processing functionality. Mews continues to miss the mark here, forcing hotels to rely on disconnected tools that increase complexity and risk errors.

roomMaster brings reliability, mature functionality, and a track record of stability to every size of hotel business. You can operate without running into broken pages or development delays. Every feature has already passed the test of time, so you don’t pay the price of being part of a product still under heavy construction.

 

Here’s a side-by-side comparison of roomMaster vs Mews to help you make the right decision:

Feature	roomMaster	Mews
Ease of Use	Known for its intuitive user interface, allowing easy navigation and quick access to key modules	Modern design with a clean interface, though may require some training for new users
System Stability	Over 30+ years in the hospitality industry and fully built-out with 24*7 live support with real humans who understand hotel operations	A newer system with rapid development, particularly focused on scalability for larger chains
Invoicing	Automatically reflects in billing and reports, making the process smooth and error-free	Requires reopening invoices as bills, which can cause some manual intervention
Payment Handling	Handles complex payments for both guests and corporate partners with ease	While still evolving, it lacks full support for complex payment scenarios but is improving over time
Booking Management	Reliable property and room order loading without significant errors	Occasional errors in property profile and room order views
Development Focus	Feature-rich and extensively tested, designed to handle the unique needs of independent hotels and multi-property operations	Focused on smaller operations and hostels, though it is adding features for larger properties and chains
Target Users	Independent hotels, boutiques, and multi-property operations	Initially built for hostels and small hotels
Customer Support	24/7 live support with real humans who are knowledgeable about hotel operations, offering immediate assistance	Provides customer support via chat, email, and phone, though some users report slower response times during peak hours
Integration Support	Works seamlessly with over 300+ OTAs and third-party platforms, enhancing connectivity	Supports integration with several key platforms, but some users report limitations with older systems

 

 

Choosing the right software for your property

Choosing the right hotel management software plays a direct role in how smoothly you run your property each day. You can’t afford to lose time or guests due to software gaps or incomplete features. While Mews might work in certain cases, but you may find that other hotel management systems meets your requirements more effectively.

To make the right decision, you should always look at real-world performance, not just promises on a product page. Consider how each platform handles your actual needs, from booking to billing to support. Review every option based on features, scale, user flow, and reliability before you lock in a long-term system.

roomMaster is an all-in-one hotel management software that gives you complete control over operations with fast setup, stable performance, and responsive support built for hoteliers by hoteliers who know what they need.

Book a demo today and see how roomMaster fits your property.

FAQs

What is the best alternative to Mews PMS?

roomMaster offers a robust, reliable alternative to Mews with deeper functionality, responsive support, flexible pricing, and proven performance across property types—from independent hotels to full-service resorts.

Why do hotels switch from Mews?

Hotels switch from Mews due to performance limitations, billing issues, missing property data, and complications with scaling for larger operations or complex guest and partner payment requirements.

Is roomMaster better than Mews?

roomMaster handles complex operations more efficiently, supports flexible billing, and offers greater stability, making it a stronger fit for hotels seeking better control, reliability, and long-term growth.

Can I migrate data from Mews to another PMS?

Yes, you can migrate your data from Mews to another PMS using secure transfer protocols, expert onboarding support, and guided steps that minimize disruption and preserve your historical records.

What PMS options are best for independent hotels?

roomMaster gives independent hotels full control with robust features, offline reliability, and fast support. In contrast, HotelRunner and Little Hotelier caters to small hoteliers, while Guesty focuses on short-term rental property management.