Canary’s Guest Experience Platform enables hoteliers to increase revenue, boost staff efficiency and maximize guest satisfaction with a comprehensive suite of award-winning solutions under one roof. Mobile-friendly. PCI compliant. No new app downloads required.
Upsell After Booking
Canary’s industry-leading Guest Experience Platform can automatically offer curated Upsells to guests post-booking. Reach more guests via email and SMS/WhatsApp.
Streamline Check-In
Say goodbye to administrative work at check-in & reduce front-desk work by up to 50%. Automatically enable guests to submit their credit card, upload an ID and sign the registration card in a PCI compliant format.
Reduce Fraud & Chargebacks
During Check-In, Canary’s proprietary technology checks for fraud & verifies hotel guest information. Reduce fraud and chargebacks by up to 90%.
Convenient & Curated Experiences
At any point during a guest’s stay, hotel operators can offer customized room upgrades and upsell packages to provide an improved guest experience and drive more revenue.
Respond to Guests in Record Time
Canary’s guest management software suite includes Guest Messaging and works with both SMS and Whatsapp. This lowers call volumes at the front desk and enables staff to field guest inquiries more efficiently and effectively.
Let Canary Respond to Common Questions
Canary’s Messaging AI can be programmed to automatically respond to your most frequent questions, saving your staff time and allowing them to quickly respond to other guest needs.
Enables Guests to Digitally Tip Your Staff
The majority of guests don’t carry cash anymore, which is why only 1/3 of guests tip hotel staff today. Boost your staff pay by up to $3 per hour with Mobile Tipping.
Improve Your Reviews & Online Reputation
As guests depart, Canary sends a short satisfaction survey. Guests who leave a 5-star review are prompted to share their great experience on Tripadvisor and Google.