The AdriaScan IDDEX software uses high-speed passport readers that facilitate the swift transfer of text and images from personal and travel documents into InnQuest, typically completing the process in only few seconds. It is capable of reading both US driver's licenses and passports, significantly expediting the check-in process.
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IDDEX ensures automation of business processes and brings concrete benefits to receptionists, clerks and any other employees who are required to manually fill in numerous forms with their client’s personal data. A single click and only few seconds are needed to complete registration process and automatically populate registration form with accurate data from scanned document.
Apart from making registration process simpler and faster, this modern and eco-friendly solution digitalises user experience and helps every business to personalise their client approach.
IDDEX enables automatic data transfer from scanned personal and travel documents into various business applications within a few seconds.
After scanning the document, IDDEX automatically recognises the document type and extracts data from the scanned image. All textual data together with the images are sent to the client application.
IDDEX does not store any data internally. It only transfers the data from scanned document into the application where the scanning process was started from. With no database IDDEX is an ideal tool for an integration with various third-party applications.
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Book a demo of our award winning hotel software today!
Book a demo of our award winning hotel software today!
Book a demo of our award winning hotel software today!
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Get a pricing tailored specifically for your property!
Book a demo of our award winning hotel software today!
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End of Life Policy
All InnQuest Software products have a pre-determined commercial lifetime. In order to provide the highest quality products, meet security/PCI guidelines and support to our customers, each product is developed utilizing a product lifecycle methodology, which includes an End-of-Life (EOL) phase.
Once a product enters End of Life status, InnQuest Software will be unable to provide updates, fixes or service packs. Once a product enters End of Support status, InnQuest cannot provide any type of support or sell any add-on modules for that version of the software.
The current Maintenance and roomMaster products life cycle:
Product
End of Support Date
End of Life Date
Version 17
Current Version
Current Version
Version 16
March 31, 2018
May 31, 2017
Version 15
January 31, 2016
December 31, 2015
Version 14
July 31, 2013
October 1, 2012
Version 13
July 31, 2012
October 1, 2011
Version 12
July 31, 2010
October 1, 2009
Version 11
December 31, 2009
December 31, 2008
Version 10 and prior
December 31, 2007
December 31, 2007
roomMaster.net
December 31, 2017
December 31, 2015
Upgrading/Updating to a newer version of roomMaster
Please note these important considerations before upgrading roomMaster:
Upgrades are going from one full version to another full version, such as from v16.56 to v17.00. Make sure you are eligible to upgrade. Contact your sales office if you have any questions about the eligibility.
Updates are within the same major version number, such as from v16.01 to v16.56. You can obtain updates by going to Help > Check for Updates. You will download all updates from within the roomMaster software.
Only upgrade/update during regular support hours, since emergency/off-hours support is not available for upgrade/update issues.
Check your current version by going to Help > About roomMaster.
Have all other users close roomMaster.
Perform a backup by selecting File > Backup Files.
Close any/all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink, iQ-Point of Sale.
Finally, restart all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink.
Installing / Upgrading
Installing roomMaster for the first time
Make sure you are installing during regular support hours, since emergency/off-hours support is not available for installation issues.
roomMaster can be run stand-alone or by multiple users on a network.
Follow the installation software’s prompts, selecting Next/Finish until the installation program is completed. If you’re running stand-alone, you’re finished! Otherwise, continue to the next step.
You need to share the roomMaster program directory with full access to all users.
Next, you need to create a roomMaster shortcut for each workstation.
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