As a hotelier it’s important to stay up to date with hospitality trends. Probably the most complicated trend and topic is that of Channel management. Our hope is that this blog will provide you with the top features to look for when choosing a channel manager, and hopefully debunk the mysteries surrounding this powerful add-on… (more)
Archive for the ‘Latest News’ Category
New Hotel Cleaning Standards Released by AHLA in Wake of COVID-19
Earlier this week, the American Hotel & Lodging Association (AHLA) introduced new health and safety protocols in response to the COVID-19 pandemic. Dubbed ‘Safe Stay’, this industry-wide initiative is designed to prepare the country’s hotels for the potential flood of guests and employees once the sector gets back into gear. The premise behind Safe Stay… (more)
InnQuest Supports SiteMinder’s HomeForHotels
When we were asked by SiteMinder if we’d like to support and contribute to their new industry initiative, HomeForHotels, there was only one answer. Designed to help hotel businesses navigate through the uncertainty of COVID-19, HomeForHotels is an online platform dedicated to: Listening by hosting and sharing online panel discussions Engaging with hotelier stories of… (more)
InnQuest Software Names Kent Howard As New President
Tampa, Florida, December 3, 2019 – InnQuest Software, a leading cloud and on-premise software solutions provider to the independent hotel industry has announced the appointment of Kent Howard as its new President. He will assume the company’s day-to-day leadership responsibilities in early December. Howard, a 17-year team member of InnQuest Software serving most recently as… (more)
Upselling: Creating A Unique Guest Experience
Hoteliers seem to struggle to find ways to increase revenue, but by implementing an upselling strategy that goes beyond the typical freebie offer is sometimes all that is necessary to create a unique guest experience and increase revenue. The first step in implementing an upsell program for your property is to determine the upsell opportunities… (more)
InnGage With roomMaster Experts And Fellow Users At innQuest’s 2019 Users Conference
Connect with our team at the 2019 innQuest Users Conference to become a roomMaster expert yourself Not only does innQuest Software believe in providing the best possible hotel PMS to our clients, but we strive to ensure our clients can master their software. Our clients becoming experts in roomMaster will only help your revenue grow,… (more)
Rev up Occupancy and Revenue with Gift Cards
As a hotelier, your goal is to offer unique experiences to your guests, so it makes sense to offer gift cards so your guests can experience all there is to do around your property. Gift cards are easy to set up, easy to maintain, and can encompass a full getaway weekend, or additional discounts in… (more)
Backups: Your Plan Is More Important Than Your Sales and Marketing Plan
What do the words database encryption, redundancy, and backups have in common? They are all catchy phrases hoteliers are hearing more frequently these days. However, these words are enough to make any non-technical person’s eyes glaze over. Unfortunately, these items are worth discussing as they should be taken very seriously by hoteliers regardless of the… (more)
Blockchain: An OTA Killer or Flash in the Pan?
With 300 hotels, TUI Group is one of the biggest supporters of blockchain in the hotel industry and reportedly thinks it will significantly boost profits. It uses the technology to manage the distribution of its inventory and is even working with IBM to build a public blockchain for hotel distribution. TUI joins Winding Tree –… (more)