We are thrilled to announce that roomMaster, our Leading Hotel Management Software, has achieved Hotel Tech Report’s level III Global Customer Support Certification (GCSC).  

The Hotel Tech Report GCSC certification program analyzes software vendors along critical dimensions of customer support infrastructure in order to help hoteliers minimize risk and maximize positive outcomes when selecting technology partners. In order to become certified, companies must open their internal systems to Hotel Tech Report for assessment along HTR’s rigorous 34-point GCSC Rubric. 

We would like to take this opportunity to thank you, our valued clients, for your continuous support and confidence in us, always. We will continue to seek ways to enhance our services and do our part to help your business reach its maximum potential. 

To our team – thank you for your exceptional efforts and dedication. It is because of the combined efforts of you all that we have achieved this significant accolade. We are proud to share this exciting news with you and celebrate this award together. 

A great thank you once again to the Hotel Tech Report team for their recognition of our software.  

Here’s to a great journey ahead! 


InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management softwareroomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMS, Cloud PMS, Channel ManagerHotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today at 1.813.288.4900, or email us at sales@innquest.com. For UK, reach us at 44 (0) 33 0100 – 1090 . We will be happy to walk you through InnQuest’s solutions.