Exceptional Boutique Hotel Software for Unforgettable Guest Experiences
Streamline your operations with our all-in-one solution designed to enhance guest experience, simplify front desk management, boost direct bookings with a fully customizable booking engine, and integrate seamlessly with top OTAs via our advanced channel manager.
Fill out the form below to book your free demo today!
“We’ve been able to increase our page ranking with OTAs and boost our online presence overall. It was so hard to manually change those rates before.”
Jessee Pilgrim, co-owner of the Pelican Bay Resort
Easy to use, Cloud Based Hotel PMS Software.
Finding the right software to run operations such as automated check-ins and concierge services is a big key to hotel efficiency. Our award winning Property Management System, roomMaster™, comes complete with an intuitive hotel booking system and channel management as standard. roomMaster™ makes connecting with your guests streamlined, simple and automated, allowing you to focus on service and improving customer experience. Being based in the Cloud means you can reduce IT costs and simplify your infrastructure. New features can be installed automatically and all staff will be able to access it from any device connected to the internet.
Front Desk Services
Performance Reporter
Online Booking
Channel Manager
Payments
Communication Suite
Front Desk Services
Channel Manager
Online Booking
Performance Reporter
Payments
Communication Suite
Enhanced Guest Experience
Delivering an unforgettable stay begins with meaningful guest interactions. Our system ensures that every touchpoint—from pre-arrival communications to post-checkout follow-up is personalized to build loyalty and elevate satisfaction.
By engaging guests through automated, tailored communications and leveraging detailed guest history and dynamic profiles, we create memorable stays that encourage repeat business.
Our award winning Property Management System, roomMaster™, comes complete with an intuitive hotel booking software and channel management as standard. roomMaster™ makes connecting with your guests streamlined, simple and automated, allowing you to focus on service and improving customer experience.
Being based in the Cloud means you can reduce IT costs and simplify your infrastructure. New features can be installed automatically and all staff will be able to access it from any device connected to the internet.
Front Desk Services
Performance Reporter
Online Booking
Channel Manager
Payments
Communication Suite
Efficient Front Desk Management
Smooth front desk operations are essential for guest satisfaction. Our hotel PMS simplifies daily routines by allowing your staff to manage check-ins, check-outs, and special requests with ease—all from a centralized system. With an intuitive dashboard that offers real-time access to guest data, your team can ensure consistent, personalized service at every step of the guest journey.
Fully Customizable Booking Engine
Your website is an extension of your brand, and our booking engine reflects that. Fully customizable to match your unique identity, the booking interface not only provides a seamless, user-friendly reservation experience but also drives direct bookings. This empowers you to reduce reliance on third-party platforms and minimize commission fees, ensuring that every booking reinforces your brand’s distinct appeal.
Advanced Channel Manager
Managing rates and availability across multiple channels can be challenging. Our advanced channel manager automates this process by ensuring real-time inventory synchronization. This automation not only minimizes the risk of overbookings but also centralizes your data across OTAs and direct channels, keeping your operations accurate and efficient.
Cloud Hotel PMS software that’s trusted by experts
Additional Benefits
Beyond the core functionalities, our solution offers integrated payment solutions that process transactions securely and efficiently while supporting multiple payment options. Comprehensive, data-driven insights allow you to monitor performance and refine pricing strategies, driving revenue and operational efficiency. As your business grows, our scalable platform maintains top-tier security protocols to protect sensitive guest data. Additionally, great reporting tools and our 24/7 expert support team ensure that technical challenges are resolved promptly, keeping your operations running smoothly.
Integrated Excellence for Boutique Hotels
Our solution is a unified system designed to transform your operations. Say goodbye to fragmented systems—the platform connects reservations, guest management, and payments into one seamless interface. With actionable, real-time insights, you can understand guest behavior and optimize pricing strategies, driving increased revenue and occupancy. Robust security measures, including industry-leading encryption and 24/7 expert support, ensure your guest data remains protected. Tailored specifically for boutique hotels, our system adapts as your property grows, ensuring every guest experience is truly personalized.
See our Hotel PMS Software
in action!
InnQuest’s mission isn’t just to provide the best hotel management software, but to ensure you are supported whenever you need it. Take a look at how our easy-to-use tools and customizable modules can manage your day to day hotel operations.
24/7 Support
Our technical experts and experienced support team understand and genuinely care about the pain points of your day-to-day operations. Dedicated and friendly support teams are on call to help you, whatever you need, whenever you need it.
Book a demonstration of our award winning hotel management system today!
Frequently Asked Questions
Our solution integrates key functions: from front desk operations to direct booking tools, to create a seamless, guest-centric experience that evolves with your business.
The fully customizable booking engine lets you tailor the look and feel to your brand, driving more direct bookings while reducing OTA dependency.
Absolutely. Our advanced channel manager synchronizes your inventory in real time across all platforms, minimizing the risk of overbookings and ensuring consistent data.
Most hotels use a combination of software to manage their operations. roomMaster offers several key solutions:
- PMS (Property Management System): For managing reservations and guest information, such as roomMaster.
- Channel Manager: For synchronizing room availability and rates across online booking platforms.
- Booking Engine: For direct bookings through the hotel’s website.
- Revenue Management System (RMS): To optimize pricing and inventory, available through roomMaster’s Revenue Optimization tools.
With our property management software (PMS), you can streamline daily operations by automating check-ins, online bookings, housekeeping, billing, and reporting. This efficiency can free up hours each day, resulting in superior inventory management and a more streamlined overall operation, allowing you to focus on delivering an exceptional guest experience.
Yes, roomMaster’s boutique hotel software solution includes top-tier security measures, including PCI compliance and encryption, to protect sensitive guest information.
