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Made By Hoteliers, for Hoteliers
“We’ve been able to increase our page ranking with OTAs and boost our online presence overall.
It was so hard to manually change those rates before.”
Jessee Pilgrim, co-owner of the Pelican Bay Resort
Book yourself full!
roomMaster is a simple, easy to use Cloud PMS. Complete with an intuitive hotel booking system and channel management, roomMaster makes connecting with your guests simple and automated, allowing you to focus on service, not managing technology.
Communication Suite
Channel Manager
Online Booking
Performance Reporter
Front Desk Services
Payments
Communication Suite
Channel Manager
Online Booking
Performance Reporter
Front Desk Services
Payments
roomMaster is your solution, no matter what kind of property you have
If you offer lodging of any kind, then roomMaster is right for you. From hotels to B&B, roomMaster simplifies day-to-day tasks and long-term planning for your property.
Hotels
Hotel Groups
Hostels
Resorts
Bed & Breakfast
Vacation Rentals
Hotels
Hotel Groups
Hostels
Resorts
Bed & Breakfast
Vacation Rentals
Key Features
Easy to useIntuitive user interface with a configurable booking chart with drag and drop functionality, group bookings with a online groups portal and detailed end of day/night audit.
Stay in TouchPut yourself fully in charge of the guest journey with automated pre and post stay emails and personalized confirmations.
Powerful Rate ManagementBuild smart rates that can be yielded, derived and flexed to increase ADR and REVPAR.
About Innquest roomMaster
InnQuest’s mission isn’t just to provide better hotel software, but to ensure hotels are supported whenever they need it. That’s why we invest heavily into our support teams, to make sure your hotel is always looked after.
Properties That Run On RoomMaster Experience:
$3600/month
saved on OTA commissions
Get your guest to book directly from you.
4 hours
of work saved every day
Eliminate manual data entry and make your staff more productive.
Maximize
your annual revenue
Work smarter, not harder, with intelligent Yield Management Features.
Channel Manager
Broadcast your availability to the world’s largest online travel agencies. With roomMaster, you can reach more guests than ever before and reclaim time lost to manual allocations and rate management.
Instantly sends your availability and prices to OTAs and keeps them updated automatically
Automatically adds bookings to your roomMaster booking chart
Quick to configure and easy-to-use
No need to manually adjust OTA extranets – ever again!
Online Booking
roomMaster includes a direct online hotel booking system as standard. If people can book via your hotel website, they will, so why not allow them to do so in the most exciting, engaging way possible?
Highly configurable – slots seamlessly into your existing hotel website
Guest-centric design for the best booking journey
Responsive design for immediate compatibility with any web-enabled device
More than just rooms; roomMaster will help you cross-sell and up-sell during the online booking process
We’re not in it for the awards,
But we’ll take ‘em.
Front Desk Services
From front desk PC to the smartphone in the palm of your hand, roomMaster provides a live booking chart within its booking management software, as well as guest billing, housekeeping and everything else you need to run a flawless hotel operation.
Configurable booking chart
Group bookings with booker’s portal for easy guest access
Guest ledger accounts, and highly detailed end of day/night audit
Discount Codes
InnQuest easily integrates to
3rd party programs
InnQuest’s hotel solutions integrate seamlessly with third-party software programs to ensure your management system is your one-stop shop for all your property needs. We constantly seek out new integrations to ensure our software continuously meets the needs of a rapidly evolving industry.
Save thousands of dollars in integration fees
Maximize profits from every guest stay
Make sure guests book directly with you
Testimonials
Our Clients Love Us!
Impeccable, speedy service
"Great service and informed in 30 seconds by a very well informed staff member. Thank you all again."
- David Keogh (The Evenlode)
<span class="testimonialText">"Great service and informed in 30 seconds by a very well informed staff member. Thank you all again."
</span>
<span class="testimonialAuthor">
- David Keogh (The Evenlode)
</span>
Straight forward to set up and start generating new business
"roomMaster has a friendly user interface and can manage all aspects of our Hotel Reservations, including: rate management, cleaning schedule, customer management and more."
- Ben Wares (Wells & Co.)
<span class="testimonialText">"roomMaster has a friendly user interface and can manage all aspects of our Hotel Reservations, including: rate management, cleaning schedule, customer management and more."
</span>
<span class="testimonialAuthor">
- Ben Wares (Wells & Co.)
</span>
Making a booking has never been this easy
"Being able to send confirmations from the booking itself saves a lot of time, more customized and detailed reports, and user friendly."
- Judit Stagel (Searcys)
<span class="testimonialText">"Being able to send confirmations from the booking itself saves a lot of time, more customized and detailed reports, and user friendly."</span>
<span class="testimonialAuthor">
- Judit Stagel (Searcys)
</span>
24/7 Support
Our support team is comprised of technical experts and experienced hotel professionals who understand the pain points of your day-to-day operations.
Book a demo of our award winning software today!
Get a pricing tailored specifically for your property!
Get a pricing tailored specifically for your property!
Schedule a call with our team of hotel marketing experts
Schedule a call with our team of hotel marketing experts
End of Life Policy
All InnQuest Software products have a pre-determined commercial lifetime. In order to provide the highest quality products, meet security/PCI guidelines and support to our customers, each product is developed utilizing a product lifecycle methodology, which includes an End-of-Life (EOL) phase.
Once a product enters End of Life status, InnQuest Software will be unable to provide updates, fixes or service packs. Once a product enters End of Support status, InnQuest cannot provide any type of support or sell any add-on modules for that version of the software.
The current Maintenance and roomMaster products life cycle:
Product
End of Support Date
End of Life Date
Version 17
Current Version
Current Version
Version 16
March 31, 2018
May 31, 2017
Version 15
January 31, 2016
December 31, 2015
Version 14
July 31, 2013
October 1, 2012
Version 13
July 31, 2012
October 1, 2011
Version 12
July 31, 2010
October 1, 2009
Version 11
December 31, 2009
December 31, 2008
Version 10 and prior
December 31, 2007
December 31, 2007
roomMaster.net
December 31, 2017
December 31, 2015
Upgrading/Updating to a newer version of roomMaster
Please note these important considerations before upgrading roomMaster:
Upgrades are going from one full version to another full version, such as from v16.56 to v17.00. Make sure you are eligible to upgrade. Contact your sales office if you have any questions about the eligibility.
Updates are within the same major version number, such as from v16.01 to v16.56. You can obtain updates by going to Help > Check for Updates. You will download all updates from within the roomMaster software.
Only upgrade/update during regular support hours, since emergency/off-hours support is not available for upgrade/update issues.
Check your current version by going to Help > About roomMaster.
Have all other users close roomMaster.
Perform a backup by selecting File > Backup Files.
Close any/all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink, iQ-Point of Sale.
Finally, restart all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink.
Installing / Upgrading
Installing roomMaster for the first time
Make sure you are installing during regular support hours, since emergency/off-hours support is not available for installation issues.
roomMaster can be run stand-alone or by multiple users on a network.
Follow the installation software’s prompts, selecting Next/Finish until the installation program is completed. If you’re running stand-alone, you’re finished! Otherwise, continue to the next step.
You need to share the roomMaster program directory with full access to all users.
Next, you need to create a roomMaster shortcut for each workstation.
Book a demo of our award winning hotel software today!
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