Posts Tagged ‘Hotel Marketing’

Three Marketing Trends For Hoteliers in 2019

November 20th, 2018 Kent Howard Hospitality Trends, Marketing

Christmas and the close of another year are just a few weeks away, which means it is time for hoteliers to start thinking about their marketing plans for 2019. The challenge for any hotelier though is the sheer number of options available for marketing your property. And, while that might sound like a good problem… (more)

How to Grow Your Loyalty Through Word-Of-Mouth Marketing

November 6th, 2018 Lisa Livingston Hospitality Trends, Marketing

It’s true that if a customer has a negative experience, they will tell everyone that their experience was less than desirable. It’s also true that if a customer has a positive experience, they will tell ten friends. Social Media amplifies this at least 10 fold! Let’s focus on the positive experience for a second: What… (more)

Tips to Increase Guest Engagement Before, During and After the Stay 

October 30th, 2018 Lisa Livingston Hotel Property Management, Marketing

“There is extraordinary chemistry that exists in long-term relationships.” ~ Conrad Levinson  Hoteliers are in the business to make their guests happy, right? Therefore, it goes without saying that hoteliers don’t want their guests to be unhappy when visiting their property. Consequently, this means that a hotelier spends a great deal of time focusing on their… (more)

Getting to know your guests: the basics of guest profiling

October 12th, 2018 Mark Ellis Data Management, Hospitality Trends, Marketing

If there’s one thing the OTAs know how to do well, it’s guest profiling. In fact, there’s a high chance they’ve obtained more data about your guests than you have… and you’re the one providing the service! The good news is this can be fixed, because as the hotelier, you have access to just as… (more)

Four Ways to Boost Your Booking Rates Fast

February 7th, 2018 Kent Howard Hospitality Trends, Marketing

When travellers are in the process of booking a hotel, they tend to gravitate toward bigger brand hotels. When managing smaller, less widely known listings, it can sometimes be difficult to lure in customers. However, these aren’t the only reason for low booking rates. There are many other reasons such as being new to the… (more)

Top Tips for Improving Your Organic Reach Online

October 2nd, 2017 Kent Howard Marketing

How to cost-effectively boost your hotel marketing and drive loyalty on your property.