Debunking your cloud PMS Fears  


Over the last decade, the hospitality industry has undergone a significant transformation.  


With the emergence of cloud-based hotel software solutions, the way hoteliers conduct their businesses has changed forever (and for the better).  


A cloud-based PMS is the future of hotel management software. Not only does it streamline operations, but it also reduces costs, saves time and frustrations, as well improves the overall guest experience – so why are people still hesitant about upgrading their current system?   


Transitioning to a new PMS can seem like a daunting task at first, which may be why some property owners have been hesitant to adopt this new technology. Many people are skeptical and do not fully understand it. 


We’re here to debunk some myths you may have heard and show you just how beneficial cloud-based software truly is.   

Myth: Cloud-based PMS is an expensive solution  


Perhaps one of the greatest, most misunderstood myths concerning a cloud-based PMS is that the cost is way too high.  

Reality: It is more cost effective 


This statement could not be further from the truth – not only is a Cloud PMS more cost effective, but it also eliminates the need for maintenance and reduces the cost of training staff.  


A cloud-based PMS has a much lower entry cost, and with this system, you only pay for what you need – the software, dramatically reduced hardware and IT infrastructure. With no hidden costs or maintenance fees, this system is an extremely affordable budget for hotel businesses of all sizes.   


With systems such as roomMaster Cloud, the need for internal resources to install, maintain and upgrade software is eliminated as they do it all for you and have it up and running immediately – it couldn’t be easier.  


Another added benefit is that with less onsite IT infrastructure, your energy consumption is significantly reduced, and therefore making an additional cost saving.  

Myth: My data isn’t secure  


Security is an essential requirement of any organization, and the fear of losing data due to offsite storage is a daunting thought.  


Many hoteliers are afraid of not being in control if they cannot physically see or locate the system in their property. They also believe that switching their property management systems to Cloud will leave their hotels more vulnerable – which could not be further from the truth. 

Reality: The cloud is the safer, more secure option 


“What if something happens and I cannot access my data” is a normal response, but the truth is, Cloud is the safer, more secure option for your data.   


By using Cloud, your data is stored securely and remotely instead of on-site. The data is mirrored and backed-up continuously by professionals – and with roomMaster Cloud, security and back up are guaranteed.  


By securing your data and offering redundancy / back-up, roomMaster cloud and their team of professionals ensure that nothing is ever lost, compared to older on-prem systems that are no longer reliable and are in need of drastic upgrading.   

Myth: It’s too difficult to use  


A common phrase when hoteliers are asked why they don’t want to upgrade their current PMS is that it is either too difficult to use or will be too much of a hassle to get the hang of – all before even trying out the system for themselves.  


It’s true, there is a learning curve, but the idea of a cloud-based PMS is to make life easier for those involved, not to add further complications.  

Reality: It’s easier and more efficient 


The truth is, it’s the on-premise, hardware heavy systems that are more complicated, and require constant training. Cloud-based PMS have a simple, user-friendly design which allows staff to be more efficient with tasks and means less stress, time and money is being wasted. It also means saving time on training!  


The cloud-based systems are designed according to user behaviors and with the hotelier’s mind-set behind the product. They are built with newer technologies, meaning the Cloud provider handles hard, technical work so you don’t have to.   


Running a hotel effectively requires efficiency, which is why cloud-based PMS is the greatest choice – even for the non-tech savvy people, you just have to be willing to take a chance!   

To summarize  


A cloud-based PMS is packed with all the power and features of an on-prem PMS, but simply adds the convenience of the cloud and is much more cost effective.  


There is nothing inherently less safe about a cloud-based PMS as it is encrypted and backed-up continuously.  


Yes, the cloud-based technology is something new, but that doesn’t mean it is hard to learn or too confusing to keep track of.  


Aim to work smarter, not harder! roomMaster Cloud allows you to work more efficiently from anywhere, helps improve your customer service, and saves you money – why wouldn’t you want to make the switch?  


Find out more at: 


InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMS, Cloud PMSChannel ManagerHotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today at 1.813.288.4900, or email us at For UK, reach us at 44 (0) 33 0100 – 1090 . We will be happy to walk you through InnQuest’s solutions.