Archive for the ‘Hospitality Technology’ Category

Why your website needs to go mobile right now

Over the past decade, smartphones have revolutionized our lives and have become completely interconnected into our everyday routines, so much so that we barely even notice them at times.   From connecting with friends to shopping online, taking photographs or planning and booking a vacation, the opportunities are endless.   It’s because of this significance that hoteliers… (more)

How To Promote Your Hotel App

May 27th, 2021 Stefano Mocella General, Hospitality Technology

  Tips on how to successfully promote your hotel app and engage your guests.     The contactless era is here.    With the pandemic impacting countless industries around the world, the adaptation and implementation of new ways to function have been of great importance, especially in the travel industry.     There has been an acceleration in the adoption of contactless technologies within the hotel industry, as less physical contact between guests and hotel staff means safer operations for all… (more)

Why cloud PMS systems are changing the hotel industry for the better

April 27th, 2021 Mark Ellis Hospitality Technology, Hospitality Trends, Hotel PMS

  It is certain that as the hotel industry prepares for a new era, needs are changing. Consider the transformation we’ve seen in just the past few years. With the rise of cloud-based PMS systems, hoteliers are saying goodbye to stacks of paper, and freeing up physical storage spaces in back offices to make room… (more)

How These Three Technologies Can Enhance Your Guest Experience

There aren’t a lot of businesses these days that don’t have some form of automation; from airline ticket counters, to self-checkouts at the grocery store, automation can be considered a blessing and a curse. However, while full automation may reduce operational and staffing costs, in the hotel industry it also eliminates the ability to utilize… (more)

4 Things Hoteliers Can Do To Increase Direct Bookings

December 7th, 2020 Mark Ellis Hospitality Technology, Marketing, Online Bookings

If there’s one question hoteliers ask themselves every day, it’s: “how can I increase direct bookings?”. And that’s understandable because ‘beating’ the online travel agents (OTAs) feels like an impossible task… …until you realise that it isn’t really a battle. Seriously – in order to gain more direct bookings as a hotelier, you need to view this industry as… (more)

Four Reasons Smart Hotel Automation May Be Right For Your Property 

As the hospitality industry adapts to changing technology to provide better a better guest experience, they are turning towards automation to keep the technology cutting edge. Technology like automation, and smart technology features are creating quite the buzz around the hotel industry, but they are also making quite the impact on travelers and hoteliers worldwide. According to reports… (more)

5 tips for maximising direct bookings in 2021

Hosted by TripTease, the Direct Booking Summit is now in its third year and is the first event of its kind devoted to helping hoteliers increase the number of direct bookings they receive. The fact direct booking now has its own summit is a clear indication of how big a challenge it is for hoteliers (particularly… (more)

How to Turn OTA Lookers into Direct Bookers 

Let’s face it; OTAs have become a necessary evil in the hotel industry. They help your property become visible to the world and assist you in obtaining more bookings. With the convenience of online booking, most guests view at least one OTA site’s pricing before deciding on a booking platform. However, with OTA fees sometimes… (more)

The no nonsense guide to the GDS for independent hotels

September 27th, 2020 Mark Ellis Data Management, Hospitality Technology

Three letters which have remained something of a mystery for many hoteliers: ‘GDS’. They stand for ‘Global Distribution System’, which is a huge network dedicated to providing travel industry professionals with a wide choice of hotels and travel packages. Until very recently, the GDS has quite rightly been the domain of large hotels and big… (more)