Archive for the ‘General’ Category

How to Protect Your Hotel Data and Prevent Security Breaches

October 18th, 2017 Christina M. General

How to implement effective safeguards that protect your property against cybersecurity threats.

The Right (and Wrong) Way to Message Your Guests On Mobile

October 9th, 2017 Christina M. General, Hospitality Trends, Marketing

When effectively used, mobile messaging allows travelers to effortlessly access and request key information and services, without phoning the hotel concierge, connecting to the hotel website, or rummaging through printed materials.

Your Guide To The Latest Trends In Smart Hotel Technology

September 25th, 2017 Christina M. General

How hotels are leveraging advanced tech to deliver more personalized guest experiences.

6 Strategies To Achieve Effective Email Marketing At Your Hotel

September 15th, 2017 Christina M. General, Marketing

How to create impactful email campaigns that drive revenue at your property.

Hurricane Irma Update: Full Service Resumes After Hurricane Irma

September 7th, 2017 Christina M. General, Latest News

Update Wednesday, September 13, 2017: We’re pleased to inform you that everyone here at InnQuest made it through Hurricane Irma safely, and that our homes and offices sustained no major damage. As of today, we are back in our Tampa headquarters operating at our normal capacity to give you the finest customer service and meet your… (more)

What Guests Crave in a Hotel Restaurant

September 1st, 2017 Christina M. General

Hotel guests today are eating in. They’re dining in your rooms and in your restaurant. According to Statista, consumers spent over $38 billion dollars on hotel restaurants in 2016, and it’s predicted this number will continue to increase. By applying a customer-centric mentality, industry leaders are designing meaningful hotel restaurants. Stay up-to-date with evolving expectations… (more)

Designing Your Hotel For Great Guest Experiences

August 24th, 2017 Christina M. General, Hospitality Trends

Your guests are strongly influenced by the design of your property. Research shows that guests remember the look of the lobby and the feel of their room more than any other part of a hotel experience. Memorable experiences built around great design drive excellent reviews, higher sales at your property, repeat stays from happy guests,… (more)

Everything Your Hotel Guests Expect In 2017

May 16th, 2017 Christina M. General

How to create superior experiences for today’s guests. People in the digital age have more information than ever. Travelers now have access to a wealth of research and reviews for finding the hotel with the best value for them. For us, this means hotels with the best guest experiences are no secret, and we must… (more)