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Made by Hoteliers for Hoteliers
“roomMaster Hotel PMS features an intuitive user interface that efficiently handles all aspects of our hotel reservations, including rate management, cleaning schedules, customer management, and more. This software has significantly reduced our time and staff costs.”
Alex Moore, President. Seaboard Hotels
From Hotel Search to Departure, Our PMS Handles It All
roomMaster™ is an all-in-one hotel PMS from InnQuest that streamlines everything from front desk management to bookings. With an integrated booking engine, 200+ OTA channels, payments, reporting, and revenue management, we boost your efficiency and profitability—allowing you to focus on guests, not technology.
Hotel Software
Booking Engine
Channel Manager
Front Desk
Performance Reporting
Payment Processing
Hotel Software
Booking Engine
Channel Manager
Front Desk
Performance Reporting
Payment Processing
Hotel Management Software
Optimize your hotel operations with our all-in-one Hospitality Management Software, designed for independent hotels, management companies and resorts. Enhance efficiency and decision-making effortlessly.
Boost your direct bookings with WebBook, our commission-free hotel booking engine. Enhance guest engagement and maximize revenue through seamless integration.
Gain insights with roomMaster’s robust reporting suite featuring 125+ reports. Make informed decisions with real-time updates and automated data delivery.
The Ultimate Hotel Management System for Independent Hotels. As an independent hotel, you need an intuitive management system tailored to your specific requirements. roomMaster™ offers a comprehensive solution that streamlines your operations, allowing you to manage every aspect of your property with ease.
With roomMaster™, handling reservations, walk-ins, and both check-in and check-out processes becomes effortless. All these functions are accessible from a single screen, enabling your team to enhance efficiency and deliver exceptional guest experiences.
Centralized Management for Hotel Groups
Gain a comprehensive 360-degree view of all your properties with our flexible system. The roomMaster Hotel PMS modules empower hotel groups to manage their entire portfolio with ease and efficiency.
The roomMaster Corporate Reporting Module is a specialized add-on designed for hotel groups, centralizing financial, marketing, forecasting, and statistical data from each property. This module allows you to retrieve, analyze, and report on consolidated property information, providing valuable insights for your accounting, marketing, and executive teams.
Empowering Boutique Hotels and B&Bs for Success
The roomMaster™ B&B Hotel PMS software equips hoteliers with all the tools necessary to deliver a unique guest experience. Tailored for boutique hotels and B&Bs, our Hotel Management Software is designed to save you time and boost revenue.
With a user-friendly live booking chart, streamlined guest billing, and efficient housekeeping management, you can reduce manual tasks and enhance operational efficiency. Everything you need to run a flawless operation is accessible from a centralized dashboard, ensuring seamless management of your property.
Your All-in-One Solution for National Park Management
The roomMaster™ Parks PMS software provides park operators with the essential tools to create exceptional visitor experiences. Designed specifically for national parks, our Hotel Management Software helps you save time and increase revenue.
With a user-friendly live booking chart, streamlined guest billing, and efficient site management, you can minimize manual tasks and enhance operational efficiency. Everything you need to manage your park effectively is available from a centralized dashboard, ensuring a smooth operation for both staff and visitors.
Maximize Revenue and Efficiency for Your Resort
The roomMaster™ Resort PMS software offers resort operators all the tools they need to deliver unforgettable guest experiences. Specifically designed for resorts, our Hotel PMS is crafted to save you time and maximize revenue.
Featuring a user-friendly live booking chart, streamlined guest billing, and efficient activity management, you can reduce manual tasks and enhance operational efficiency. With everything accessible from a centralized dashboard, you can ensure smooth operations and provide exceptional service to your guests throughout their stay.
Boost Revenue and Efficiency for Vacation Rentals
The roomMaster™ Vacation Rental PMS software provides property managers with the essential tools to create outstanding guest experiences. Tailored specifically for vacation rentals, our Hospitality Management Software is designed to save you time and boost revenue.
With a user-friendly live booking chart, streamlined guest billing, and efficient property management features, you can minimize manual tasks and improve operational efficiency. Everything you need to manage your vacation rentals effectively is available from a centralized dashboard, ensuring a seamless experience for both you and your guests.
Hotels
Hotel Groups
Bed & Breakfast
Parks
Resorts
Vacations Rental
Key Features
Easy to useIntuitive user interface with a configurable booking chart with drag and drop functionality, group bookings with a online groups portal and detailed end of day/night audit.
Stay in TouchPut yourself fully in charge of the guest journey with automated pre and post stay emails and personalized confirmations.
Powerful Rate ManagementBuild smart rates that can be yielded, derived and flexed to increase ADR and REVPAR.
About InnQuest’s roomMaster
InnQuest’s mission isn’t just to provide better hotel software, but to ensure hotels are supported whenever they need it. That’s why we invest heavily into our support teams, to make sure your hotel is always looked after.
Properties That Run On RoomMaster Experience:
Save thousands!
Save on OTA commissions
Get your guest to book directly from you.
4 hours
of work saved every day
Eliminate manual data entry and make your staff more productive.
Maximize
your annual revenue
Work smarter, not harder, with intelligent Yield Management Features.
Get more direct bookings
roomMaster includes a direct online hotel booking system as standard. If people can book via your hotel website, they will, so why not allow them to do so in the most exciting, engaging way possible?
Highly configurable – slots seamlessly into your existing hotel website
Guest-centric design for the best booking journey
Responsive design for immediate compatibility with any web-enabled device
More than just rooms; roomMaster will help you cross-sell and up-sell during the online booking process
Increase Occupancy & Eliminate Overbookings
Broadcast your availability to the world’s largest online travel agencies. With roomMaster, you can reach more guests than ever before and reclaim time lost to manual allocations and rate management.
Instantly sends your availability and prices to OTAs and keeps them updated automatically
Automatically adds bookings to your roomMaster booking chart
Quick to configure and easy-to-use
No need to manually adjust OTA extranets – ever again!
We’re not in it for the awards,
But we’ll take ‘em.
Front Desk Services
From front desk PC to the smartphone in the palm of your hand, roomMaster provides a live booking chart within its booking management software, as well as guest billing, housekeeping and everything else you need to run a flawless hotel operation.
Configurable booking chart
Group bookings with booker’s portal for easy guest access
Guest ledger accounts, and highly detailed end of day/night audit
Discount Codes
roomMaster easily integrates to 3rd party programs
roomMaster’s hotel solutions integrate seamlessly with third-party software programs to ensure your management system is your one-stop shop for all your property needs. We constantly seek out new integrations to ensure our software continuously meets the needs of a rapidly evolving industry.
Save thousands of dollars in integration fees
Maximize profits from every guest stay
Make sure guests book directly with you
Testimonials
Our Clients Love Us!
Impeccable, speedy service
"Great service and informed in 30 seconds by a very well informed staff member. Thank you all again."
- David Keogh (The Evenlode)
<span class="testimonialText">"Great service and informed in 30 seconds by a very well informed staff member. Thank you all again."
</span>
<span class="testimonialAuthor">
- David Keogh (The Evenlode)
</span>
Straight forward to set up and start generating new business
"roomMaster has a friendly user interface and can manage all aspects of our Hotel Reservations, including: rate management, cleaning schedule, customer management and more."
- Ben Wares (Wells & Co.)
<span class="testimonialText">"roomMaster has a friendly user interface and can manage all aspects of our Hotel Reservations, including: rate management, cleaning schedule, customer management and more."
</span>
<span class="testimonialAuthor">
- Ben Wares (Wells & Co.)
</span>
Making a booking has never been this easy
"Being able to send confirmations from the booking itself saves a lot of time, more customized and detailed reports, and user friendly."
- Judit Stagel (Searcys)
<span class="testimonialText">"Being able to send confirmations from the booking itself saves a lot of time, more customized and detailed reports, and user friendly."</span>
<span class="testimonialAuthor">
- Judit Stagel (Searcys)
</span>
24/7 Support
Our support team is comprised of technical experts and experienced hotel professionals who understand the pain points of your day-to-day operations.
Book a demo of our award winning software today!
Get a pricing tailored specifically for your property!
Get a pricing tailored specifically for your property!
Schedule a call with our team of hotel marketing experts
Schedule a call with our team of hotel marketing experts
End of Life Policy
All InnQuest Software products have a pre-determined commercial lifetime. In order to provide the highest quality products, meet security/PCI guidelines and support to our customers, each product is developed utilizing a product lifecycle methodology, which includes an End-of-Life (EOL) phase.
Once a product enters End of Life status, InnQuest Software will be unable to provide updates, fixes or service packs. Once a product enters End of Support status, InnQuest cannot provide any type of support or sell any add-on modules for that version of the software.
The current Maintenance and roomMaster products life cycle:
Product
End of Support Date
End of Life Date
Version 17
Current Version
Current Version
Version 16
March 31, 2018
May 31, 2017
Version 15
January 31, 2016
December 31, 2015
Version 14
July 31, 2013
October 1, 2012
Version 13
July 31, 2012
October 1, 2011
Version 12
July 31, 2010
October 1, 2009
Version 11
December 31, 2009
December 31, 2008
Version 10 and prior
December 31, 2007
December 31, 2007
roomMaster.net
December 31, 2017
December 31, 2015
Upgrading/Updating to a newer version of roomMaster
Please note these important considerations before upgrading roomMaster:
Upgrades are going from one full version to another full version, such as from v16.56 to v17.00. Make sure you are eligible to upgrade. Contact your sales office if you have any questions about the eligibility.
Updates are within the same major version number, such as from v16.01 to v16.56. You can obtain updates by going to Help > Check for Updates. You will download all updates from within the roomMaster software.
Only upgrade/update during regular support hours, since emergency/off-hours support is not available for upgrade/update issues.
Check your current version by going to Help > About roomMaster.
Have all other users close roomMaster.
Perform a backup by selecting File > Backup Files.
Close any/all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink, iQ-Point of Sale.
Finally, restart all other InnQuest Software programs: EPI, iQ-Keylocks, iQ-WorldLink.
Installing / Upgrading
Installing roomMaster for the first time
Make sure you are installing during regular support hours, since emergency/off-hours support is not available for installation issues.
roomMaster can be run stand-alone or by multiple users on a network.
Follow the installation software’s prompts, selecting Next/Finish until the installation program is completed. If you’re running stand-alone, you’re finished! Otherwise, continue to the next step.
You need to share the roomMaster program directory with full access to all users.
Next, you need to create a roomMaster shortcut for each workstation.
Book a demo of our award winning hotel software today!
Book a demo of our award winning hotel software today!
