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ToggleIn a world where everything’s changing all the time, exceptional guest experiences are more critical than ever for the success of hospitality businesses. That’s why InnQuest Software is excited to promote its partnership with Akia, a leader in AI-powered guest engagement. Together, they are bringing the next level of innovation to the hospitality industry.
Why This Partnership Matters
Our collaboration with Akia is built around a shared vision: empowering independent hoteliers to provide seamless and memorable guest journeys. By integrating Akia’s advanced guest engagement tools with InnQuest’s property management system, we’re making it easier than ever for properties to:
- Offer contactless check-in and remote registration, meeting the demand for convenience and safety.
- Communicate effectively with guests through automated messaging, saving staff time while keeping guests informed.
- Enhance revenue with personalized upselling opportunities tailored to guest preferences.
How It Works
Akia’s platform leverages AI to simplify common touchpoints, from check-in to post-stay feedback. Guests can receive rich, app-like interactions directly through text messaging, without the need to download any additional software. For InnQuest users, this means adding a powerful layer of guest engagement to their already robust property management system.
What This Means for Your Property
Whether you’re running a boutique hotel or a vacation rental, this partnership offers a win-win solution:
- Streamline Operations: Free up your team’s time by automating repetitive tasks.
- Improve Guest Satisfaction: Deliver fast, personalized communication at every stage of the guest journey.
- Boost Revenue: Take advantage of targeted messaging to promote additional services.
Get Started Today
This exciting integration is available for all InnQuest clients. Learn more about how InnQuest and Akia can help your property stay ahead in a competitive market by visiting inquest.com or akia.com.

Mayela Lozano is a content strategist with a passion for hospitality and technology. She collaborates with InnQuest on content creation, highlighting how technology can streamline hotel operations and enhance guest satisfaction. When she’s not creating content, Mayela loves to travel and spend time with her two little ones, discovering new adventures and making memories along the way.