While all hoteliers agree that creating a memorable guest experience is why they’re in the hospitality industry, in fact creating that experience has become as essential as providing a clean, comfortable room. Let’s face it, there is a direct correlation between guest experience and guest loyalty and in 2019 this couldn’t be more accurate. As… (more)
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Three Marketing Trends For Hoteliers in 2019
Christmas and the close of another year are just a few weeks away, which means it is time for hoteliers to start thinking about their marketing plans for 2019. The challenge for any hotelier though is the sheer number of options available for marketing your property. And, while that might sound like a good problem… (more)