Exploring The Main Difference Between Service Apartment And Hotel

Are you planning a business trip, a family getaway, or a local staycation? When it’s time to book your stay, the choice often boils down to one question: serviced apartment or a hotel? 

It seems like a simple decision, but there’s much more to it than meets the eye. Travelers today, whether they’re staying for a few nights or several weeks, are increasingly leaning toward serviced apartments. This is because they offer flexibility, cost savings, and home-like comforts, especially for more extended stays. 

But how do you really know which option is best for you?

For business travelers, the need for space to work or unwind could make a serviced apartment the ideal choice. Tourists may appreciate the amenities of a hotel, but those on extended vacations often seek the homey feel a serviced apartment offers. 

In this article, we’ll understand the difference between service apartments and hotels and determine which option works best according to your needs.

 

What is a serviced apartment?

 

A serviced apartment is a fully furnished space designed both for short- and long-term stays. It combines hotel amenities with the freedom of a private residence, featuring a living area, bedroom, bathroom, and kitchenette for those who prefer to cook. The main difference between serviced and traditional rental apartments is that standard rentals require long-term commitments.

Unlike hotels, serviced apartments cater to guests who seek more than just a place to sleep. They offer extra space, privacy, and a more local experience. Business travelers, families on extended trips, or those needing temporary housing are typical guests.

When you compare serviced apartments vs hotels, it’s clear that serviced apartments offer a unique, cost-effective choice for anyone planning a longer stay or wanting more privacy.

 

What is a hotel?

 

Hotels are establishments designed to provide short-term accommodation for travelers. They typically offer rooms with essential amenities, including bedding, towels, toiletries, and room service. Hotels also cater to a wide range of needs, with some featuring restaurants, gyms, pools, and business centers for added convenience.

 

You’ll find different types of hotels, each suited for specific needs. Here’s a breakdown of them:

Type of Hotel	Description
Budget Hotels	Ideal for travelers seeking affordable accommodations without sacrificing basic comfort
Luxury Hotels	Cater to guests seeking high-end services, lavish surroundings, and top-tier amenities
Business Hotels	Focus on providing a productive environment with facilities like conference rooms and workstations
Extended Stay Hotels	Designed for longer-term stays, offering more space and home-like facilities for extended guests
Boutique Hotels	Known for unique designs and personalized experiences, often reflecting the local culture or style

10 key differences between serviced apartments and hotels

A serviced apartment is a hybrid between an apartment and a hotel, offering the best of both worlds. You get the comforts of a fully equipped kitchen, living room, ensuite facilities, and parking—just like an apartment—while enjoying hotel-like services such as a reception, gym, concierge, and housekeeping.

If you’re unsure which option is right for you, it really depends on your personal preferences, length of stay, budget, and the level of service you’re looking for. Let’s explore the details.

1. Length of stay 

Hotels are perfect for short-term stays. If you’re visiting for a few nights or attending a business event, a hotel room will meet your needs. However, for extended stays, the lack of space and basic facilities like a kitchen make them less ideal. 

Serviced apartments, on the other hand, are designed for longer stays. They offer all the comfort and convenience of a home, making them great for weeks or months at a time.

 

2. Space & layout 

In a hotel room, space is often limited. You’ll get a bed, a small bathroom, and perhaps a desk or a chair. Most hotel rooms don’t provide much room to stretch out, and the layout is pretty basic. 

Serviced apartments typically give you more space, offering separate areas for sleeping, living, and dining. With a fully equipped kitchen, guests can cook their own meals, store groceries, and enjoy a much more home-like environment.

 

3. Amenities & facilities 

In terms of amenities, hotels focus on luxury and leisure. You’ll find things like pools, spas, bars, and room service. For corporate travelers, conference rooms and high-speed internet are offered by most hotels. 

However, these amenities often cater to a broader audience. 

In serviced apartments, the focus is more on the individual guest. You can enjoy facilities like a private kitchen, laundry area, and space to work, all within the comfort of your apartment.

 

4. Cost comparison 

When it comes to cost, serviced apartments are more budget-friendly, particularly for extended periods of stay. Although larger in size and providing more amenities, serviced apartments are usually 25% cheaper compared to hotels. 

For example, in major U.S. cities like New York or Los Angeles, you’ll find serviced apartments are significantly cheaper for longer stays, especially considering dining-out costs. A night’s stay at the Lombardy Hotel in New York will cost you upwards of $400, while a serviced apartment in Sonder Court Square in Long Island City will cost you $214 per day.

On average, an extended stay in a serviced apartment could save you hundreds compared to booking a hotel.

 

5. Flexibility & customization 

Flexibility is one of the major strengths of serviced apartments. You are free to prepare your meals, customize your space as per your preference, and even have visitors.

Unlike hotels, which usually have formal check-in or meal times, serviced apartments are more liberating. You can create a home office, work late at night, or just sit in your living room without the fear of disturbing other visitors.

 

6. Booking process 

Booking a hotel is usually straightforward. You can make reservations easily, and most hotels offer flexible cancellation policies. 

Serviced apartments, however, might require a more comprehensive booking process, especially for long-term stays. Rates may vary depending on the length of your stay, and some properties might even offer discounts for extended periods.

 

7. Privacy & experience 

If privacy is a priority, serviced apartments win hands down. Hotels are busy places with regular housekeeping, room service knockings, and constant activity. In serviced apartments, you have much more control over your space. It’s like living in an apartment with the added convenience of hotel services when needed. 

For business travelers who need to host private meetings or have a quiet workspace, serviced apartments provide that level of comfort and solitude.

 

8. Dining options 

Hotels usually offer in-house restaurants, room service, or meal packages. But these options can quickly add up, especially if you stay for an extended period. 

Serviced apartments, however, allow you to cook your meals in a fully equipped kitchen. You can enjoy the convenience of dining on your own schedule without worrying about extra charges.

 

9. Services & staffing 

Hotels are staffed with front desk employees, concierge services, and housekeepers. These services are great for travelers who want hands-off experiences. 

 

 

However, as Anthony Melchiorri would tell you, “You can have all the marble in the world and butler service, but if you have rude people that don’t take care of your needs, you don’t have anything.” In other words, it’s the quality of service, not just the amenities, that makes the difference.

Serviced apartments generally offer fewer services but provide more autonomy. Some offer housekeeping and concierge services upon request, but they are designed for guests who prefer more independence.

 

10. Loyalty programs & rewards 

Hotel loyalty programs are a major perk for frequent travelers. Chains like Marriott or Hilton offer points, rewards, and member-only benefits. For example, Hilton Honors members earn points for stays and other activities, which can be redeemed for free nights, rewards, and other benefits, including exclusive member rates and digital check-in.

However, serviced apartments typically don’t have formal loyalty programs. Instead, they might offer discounts for long stays or provide tailored services based on guest preferences. For instance, properties like Marriott’s Residence Inn or Hilton’s Homewood Suites cater to long-term guests, offering perks like discounted rates for extended stays. 

In fact, Hilton’s Homewood Suites offer studio, one-bedroom, and two-bedroom suites with fully equipped kitchens and separate living/sleeping areas, catering to guests seeking home-like accommodations.

 

How to choose between a serviced apartment and a hotel

Choosing between a hotel and a serviced apartment depends on what kind of trip you’re planning. Are you staying just a few nights, or do you need something for the long term? Let’s break it down.

1. Trip duration

If you’re on a short trip and just want to relax or see the sights, a hotel is probably the best bet. Hotels are ideal for short trips because they take care of nearly everything for you. From making the bed to feeding you, you won’t have to do anything. Housekeeping changes the towels, makes the bed, and cleans up on a regular basis. And without cooking facilities, eating out is part of the fun.

Conversely, if your stay is longer or involves a great deal of business activity, you would be better off with a serviced apartment. Having the freedom to prepare your own meals translates into cost savings and greater dietary control. A serviced apartment has a kitchen, and you will not feel as though you are staying out of a suitcase.

Unlike a standard hotel room, these apartments tend to include areas that are well-suited for establishing a home office. This makes serviced apartments perfect for extended stays or business travelers who have to juggle work and personal life. You’ll have the freedom here to work, cook, and live as you would at home.

 

2. Budget

Now, what about the cost? Hotels are usually pricier for extended stays. While you’re paying for the convenience, meals, and housekeeping, these add up. 

On the other hand, a serviced apartment offers a better price point for long-term stays, especially when you consider the kitchen and laundry facilities. 

You get more for your money, and over time, this can lead to substantial savings.

 

3. Travel purpose

The choice is actually about what works for your trip’s agenda. If you’re in search of short-term luxury and an easy ride, a hotel will do perfectly well.

But if you’re going to be settling in for a few weeks, require a home base to work from, or prefer to prepare your own meals, a serviced apartment is the better option. Just think about how long you’ll be staying, your budget, and whether you prefer a more independent or hotel-like experience. The right decision will make all the difference.

 

Final thoughts

Ultimately, whether you go with a hotel or a serviced apartment comes down to your travel style, stay duration, and what’s most important to you. Hotels are ideal for brief stays with convenience and full-service features such as housekeeping, room service, and in-house dining.

On the other hand, serviced apartments are more suitable for those who stay a little longer or require greater flexibility. With greater space, cooking facilities, and the ability to live somewhat independently, they’re an excellent option for business users, families, or anyone seeking a more “home-style” experience.  

For property owners and managers, all-in-one hotel management software can help manage both hotels and serviced apartments easily. Property management systems, such as roomMaster PMS, can support different accommodation types, making operations smoother and more efficient, especially when handling group bookings.

Looking to streamline your property management for both hotels and serviced apartments? Book a demo and see how it can transform your operations today!

 

FAQs

What is the difference between serviced apartments and hotels?

Serviced apartments offer more space, a kitchen, and longer-term accommodations, while hotels provide shorter stays with full-service amenities like room service and housekeeping.

Are serviced apartments cheaper than hotels?

Yes, serviced apartments are often more cost-effective for long stays due to lower rates, especially when compared to hotel room prices for extended visits.

Do serviced apartments provide housekeeping?

Yes, serviced apartments typically offer housekeeping services, though less frequently than hotels, often providing weekly or bi-weekly cleaning.

Which is better for business travelers: a serviced apartment or a hotel?

Serviced apartments offer more flexibility, space, and a home-like atmosphere, making them ideal for business travelers who need extended stays or a quiet work environment.

Do serviced apartments have reception desks like hotels?

Yes, many serviced apartments, similar to hotels, often feature a reception desk for guest inquiries and assistance, though some may have a self-check-in process.