Cloudbeds Alternatives: 5 Best Hotel Management Software Options

This article explores five strong Cloudbeds alternatives that stand out for performance, reliability, and hospitality-focused functionality.

Cloudbeds is a well-known hotel management software offering a range of features for hospitality businesses. It has been a popular solution ever since it hit the market back in 2012. Over the years, many hotels and property owners have relied on it to manage reservations, rates, and daily operations.

While the platform offers a wide range of features, performance issues like system lag and slower loading times have recently surfaced. These hiccups can interfere with service delivery, especially during peak hours. As the hospitality landscape evolves, your needs may outgrow what Cloudbeds currently provides.

But with so many tools now available, picking the right option can feel overwhelming. While some offer better performance, others bring new features or more affordable pricing. 

What should you look for in Cloudbeds alternatives?

If you’re exploring to Cloudbeds alternatives, focus on tools that give you more control, better flexibility, and stronger support where it counts. Here’s what you should watch out for:

• Stronger channel control: Look for a channel manager that updates rates and availability instantly across all OTAs without delays or sync issues
• Direct booking engine: Choose a system that supports commission-free direct bookings with mobile-friendly design and customizable rate rules
• Real-time pricing: Choose a platform that shows clear, real-time pricing with no hidden fees, so you can track revenue accurately, adjust rates quickly, and avoid billing surprises
• Faster staff onboarding: Look for a platform that combines user-friendly design with robust functionality, keeping training time short while helping front desk, housekeeping, and management staff get the numbers right every time 
• Reliable human support access: Prioritize platforms that connect you with real human support, and not ticket-based queues, so you’re not left waiting when guests are at your front desk
• Full integration flexibility: Check if it connects easily with your existing tech stack, including accounting tools, POS systems, and payment gateways
• Scalability: Select software that fits your property today and can handle more rooms, channels, or locations as you grow

Now that you have a fair idea of what to look for in Cloudbeds alternatives, let’s explore the top options that offer better control, flexibility, and performance. 

The best Cloudbeds alternatives

Over 52% of managers say staff need at least four months (sometimes up to three years) to feel confident using their PMS. These Cloudbeds alternatives offer faster onboarding, cleaner interfaces, and tools your team can actually use without months of training.

Ready to pick the best platform for running your property with less friction, better support, and more control?

 

1. roomMaster (Best for comprehensive hotel management)

 

 

Designed specifically for independent hoteliers, roomMaster’s cloud-based hotel property management system (PMS) is trusted by over 5,500 hotels worldwide. It helps manage bookings, housekeeping, front desk operations, reservations, maintenance, and financials, all from one streamlined dashboard. 

This all-in-one platform simplifies workflows, reduces administrative tasks, and allows staff to focus more on guest engagement. It provides a booking engine that eliminates commission fees, encouraging direct bookings and fostering stronger guest relationships.

roomMaster also offers intelligent yield management features, including automated rate optimization and comprehensive analytics, helping hotels maximize average daily rate (ADR) and revenue per available room (RevPAR). Plus, built-in graphs and reports help you adjust pricing based on demand and market trends. 

The best part about roomMaster PMS is its integration with ampliphi revenue management software, which helps hotels increase revenue, improve profitability, and optimize pricing through automation and AI-driven insights. 

 

Key features of roomMaster 

• Streamlined reservation management: Easily manage reservations from all sources with minimal clicks. Real-time synchronization with your booking engine and channel manager eliminates double bookings. Plus, a color-coded calendar helps track room availability and housekeeping status
• Channel manager: Manage all your OTA connections from a single place, receiving real-time updates across all channels to maximize occupancy and prevent overbookings
• Group bookings management: Manage group bookings efficiently with custom booking rules for weddings, corporate events, and sports teams. You can enable direct booking for group members and flexible billing options, with comprehensive reporting helping maximize group business revenue
• Guest management: Store guest profiles with preferences, stay history, and spending patterns. Automate pre-arrival, in-stay, and post-departure communications
• Booking engine: Increase direct bookings and reduce OTA commissions by leveraging roomMaster’s integrated booking engine. Add upsell options to boost revenue, access custom booking widgets for group reservations, and offer a seamless checkout experience with built-in payment gateway integration
• Financial control & flexibility: Simplify direct billing, manage group billing, and track financial transactions with ease. Integrated payment processing minimizes errors, and detailed reporting provides clear insights into revenue
• Marketplace: Integrate over 150 partner systems into your platform, expanding functionality and connectivity. 
• Mobile optimization: Get contactless check-in, keyless entry, and mobile bookings to improve both staff and guest experiences

Pros of roomMaster 

• User-friendly: Easy to use and quick to train new staff to enhance operational efficiency
• Comprehensive reporting: Access a wide range of report options, including advanced and daily flash reporting for informed decision-making. You can also access over 270 built-in reports and create custom analyses
• Cloud-based accessibility & security: Access the system securely from any device. Automatic updates and high uptime guarantee consistent performance, while cloud-based system reduces IT costs and offers comprehensive data backup
• Guest communication: Automated pre- and post-guest letters facilitate effective communication, enhancing the guest experience
• Customer support: Built by hoteliers for hoteliers, roomMaster reflects decades of hospitality experience. Most of our team members have worked in hotels across various roles, so they understand your needs firsthand. With over 30 years in the industry, we back the platform with reliable, expert support whenever you need it

Cons of roomMaster

• Users may find the room visualization feature lacking, impacting their ability to assess room layouts effectively

roomMaster pricing

• Contact for pricing

What are real-life users saying about the tool?

“I was most impressed by the depth of features available. I’m coming off of 25-year-old software and this software offers.”

• Verified Hotel Tech Report review

 

2. WebRezPro (Best for cloud-based efficiency)

 

 

As an award-winning hotel PMS trusted by over 2,000 properties worldwide, WebRezPro is a cloud-based solution that simplifies hotel operations and maximizes direct bookings. Designed for hotels, B&Bs, vacation rentals, and campgrounds, WebRezPro covers everything from front desk management to back-office functions, including integrated accounting. It includes a commission-free booking engine with upsell features, guest self-check-in, yield management, housekeeping, POS, and group management.

WebRezPro’s structure divides the system into three key departments (Front Desk, Back Office, and Accounting), which Cloudbeds doesn’t offer. These departments manage the entire guest journey, from booking to departure. It also offers flexible room reservation software, allowing you to sell rooms however you choose. You can package rooms with tours and activities, create special rates for corporate clients and travel agents, and sell last-minute deals. 

Key features of WebRezPro 

• Hourly reservations: Book multiple reservations for the same room on the same day, ideal for conference rooms and facilities rented multiple times daily
• Email confirmations: Automatically send customizable emails for booking confirmations, pre-arrival reminders, and post-stay messages. Use templates for group bookings, rental agreements, and more
• Guest Ledger: Track all in-house guest balances and any outstanding invoices. Filter the ledger by direct bill or non-direct bill for easier management
• Check-in and Check-out: Quickly check in or check out guests by searching their name or confirmation number. You can also print all receipts in advance in alphabetical order

Pros of WebRezPro 

• Reward loyalty: Use the optional rewards module to reward guests with points for bookings, which they can redeem for future stays
• House accounts: Set up accounts for frequent customers, tracking their purchases and allowing for future payments.
• Virtual units: Sell multiple rooms as a single large unit with the virtual units feature, perfect for larger groups

Cons of WebRezPro 

• You must create an allocation for each date range, which can be time-consuming compared to other systems that use a grid for room types and rates
• Some users find the system difficult to navigate and feel that it lacks the robustness of modern PMS systems, requiring multiple attempts to complete simple tasks

WebRezPro pricing

• Contact for pricing

What are real-life users saying about the tool?

“Also having to create an allocation for each date range is a lot of work when other systems just use a grid of room types and dates with block/ pickup/ allocation/ rate.”

• Verified Capterra review

3. Guesty (Best for vacation rentals)

 

 

As a PMS that focuses on automation, Guesty lets you manage, automate, and streamline your business all from one platform. Compared to Cloudbeds, Guesty features robust automation features that simplify the complexity of managing multiple properties. The software focuses on freeing up time spent on daily tasks, justifying why it’s excellent for comprehensive automation of daily operations. 

You can set your vacation rentals up for success with loyalty-boosting programs that also drive revenue. You can make reservations directly with a customizable website builder and built-in payment processor. Moreover, you can also issue coupons, run promotions for increased bookings, and use the platform’s robust CRM to build your marketing program and attract repeat customers.

Key features of Guesty 

• Channel manager: Manage your listings across multiple channels to increase visibility, bookings, and revenue 
• Direct reservations: Increase visibility, optimize pricing, and ensure a smooth booking process with our complete set of tools for direct reservations
• Guesty accounting: Eliminate repetitive tasks and the time, cost, and errors of traditional bookkeeping with the accounting solution that crunches the numbers for you, automatically
• Guesty CRM: Collect, manage, and transform your reservation opportunities into satisfied guests all on one platform

Pros of Guesty 

• Multi-calendar: Eliminate double bookings and sync across channels with a multi-calendar that gives you the big picture and lets you track and manage all of your reservations, all in one place
• Open API: Bring your own tools or integrate solutions from the extensive marketplace and continue to enjoy all the functionalities of the Guesty platform
• Owners portal: Keep your homeowners in the loop and win over new ones with the transparency of the Guesty Owners Portal

Cons of Guesty 

• The pricing structure can be a bit complex and may not cater well to hosts with smaller-scale operations
• While the platform is generally user-friendly, a learning curve is involved, especially for those new to property management systems. Some more comprehensive onboarding resources or tutorials could help users navigate the system more efficiently

Guesty pricing

• Lite: $23/month per listing (perfect for 1-3 listings)
• Pro: Contact for pricing
• Enterprise: Contact for pricing

What are real-life users saying about the tool?

“Perhaps the team that they have in the chat online don´t answer many questions, and always they are sending to the “right team”. Perhaps this system is the best for them, but it´s a little bad for the customers who think that with this chat online are going to get the answer to their problems.”

• Verified G2 review

 

 

4. Little Hotelier (Best for small properties)

 

 

As an all-in-one platform for small accommodation providers, Little Hotelier aims to boost bookings and operational efficiency to best suit your needs. It offers tools to simplify administrative tasks, enhance revenue, and provide comprehensive control over various business aspects. 

With over a decade of experience, Little Hotelier connects users to a vast distribution network, ensuring seamless integration with numerous online travel agencies (OTAs) and metasearch platforms. 

Key features of Little Hotelier 

• Increase bookings: Manage reservations through your website or Facebook page, connect to over 450 OTAs, attract guests via platforms like Google Hotel Ads, and utilize a unified calendar to prevent overbookings
• Guest and property management: Handle all reservations within a single calendar, automate guest communications, swiftly compare competitor and OTA rates, and adjust pricing and distribution confidently
• Operate from anywhere: Organize reservations centrally, access your business from any device, eliminate manual inventory updates, and customize and scale operations as needed
• Reservation management: Easily create, modify, and track reservations through an intuitive interface, saving time and reducing administrative workload

Pros of Little Hotelier 

• Receive payments efficiently: Process payments quickly and securely, manage deposits and refunds with ease, safeguard guest information, and reconcile accounts effortlessly
• User-friendly setup: Benefit from a user-friendly setup and navigation, allowing staff to operate the system efficiently with minimal training
• Boost operational efficiency: Automate routine tasks, streamline processes, and free up time to focus on guest services and business growth

Cons of Little Hotelier 

• Some users find the current pricing structure to be complex for smaller operations
• Occasional difficulties in accessing the platform, which can be addressed by using shortcuts to streamline the login process

Little Hotelier pricing

• Pro: From $109/month

What are real-life users saying about the tool?

“I would like the system to be more accessible and user-friendly. Additionally, marketing efforts should be improved to attract more.”

• Verified Hotel Tech Report Review

5. Hotel Runner (Best for sales-first hospitality)

 

 

HotelRunner is a SaaS-enabled sales, operations, and distribution management platform and B2B network with thousands of partners worldwide. It offers advanced tools to create innovative sales channels, enhance international brand recognition, reach a broader customer base, and increase profits. The platform’s booking engine facilitates the conversion of website visitors into paying guests by providing a quick and straightforward reservation process.​

The platform gives you a booking engine that turns website visitors into paying guests through a fast and simple reservation process. Its biggest advantage comes from syncing your property’s rates, availability, and bookings across 150+ OTAs like Booking.com, Airbnb, Expedia, and Agoda. You get all of it in one place without having to jump between tabs or risk overbookings.

Key features of Hotel Runner 

• Autopilot: Simplify your workload and optimize your pricing strategy with intelligent, automated actions that operate in real-time.​
• Guest relationship management: Engage with your guests in their preferred language and maintain communication before, during, and after their stay through automated, personalized emails​
• Property management system: Take control of your property with a powerful PMS designed to simplify your daily operations and increase revenue
• Metasearch: Maximize your property’s direct revenue by listing on Google and Trivago with HotelRunner Direct Plus

Pros of Hotel Runner 

• User-friendly: Use a clean and intuitive layout that makes daily tasks simple and hassle-free. Get access to support sessions that help non-technical users set up their system with ease
• Useful support & resources: The support and educational resources are instrumental in navigating the platform
• Hotel website builder: Create professional hotel websites while managing reservations and pricing from one place​

Cons of Hotel Runner 

• Some users say it is frustrating when guests claim to have made a reservation that is not visible on the website

Hotel Runner pricing

• Manage: $19.95/month
• Sell: $29.95/month
• Complete: $39.95/month
• Advanced Plans (Automate & Explore): Contact for pricing 

What are real-life users saying about the tool?

“Powerful booking engine and quick updates which enhance revenue through direct bookings, while its comprehensive reporting tools aid in strategic decision-making. However, there are some calls for improvements, including responsiveness during weekends, integration with more channels, and enhanced PMS functionalities.”

• Verified Hotel Tech Report Review

 

Why choose roomMaster as the best hotel management software?

roomMaster gives independent hoteliers full control without the clutter. It simplifies operations, reduces manual tasks, and supports smarter rate management. 

Here’s a side-by-side comparison of roomMaster vs Cloudbeds to help you make the right decision:

 

Feature	roomMaster	Cloudbeds
Booking Engine	Integrated engine with upsell options, custom group booking widgets, and built-in payment gateway support	Guest profiles don’t merge across channels, leading to duplicate entries; interface lacks clarity on restrictions like minimum stays
Simplicity and Ease of Use	Primary focus on simplicity and ease	More complex for some users
Revenue Management	Yield management [AI driven]	Cloudbeds insights
AI Features	Integration with ampliphi for AI-powered revenue management, dynamic pricing, and automated insights	Limited AI capabilities mentioned, focuses on “intelligently designed” platform
Reporting & Accuracy	125+ built-in reports, custom analytics, trusted data accuracy, advanced and daily flash reporting	Only 8 types of Cloudbeds reports are available
Stability & Time in Market	Over 30 years in the industry with a stable, proven platform used globally	Newer in comparison, evolving rapidly but with mixed stability reviews
Customer Support	Live support with real humans who understand hotel operations	Support is available, but users report delays or unresponsiveness
Former Users’ Feedback	Former Cloudbeds users return due to reliability and support	Users report issues with support and reliability
Review Ratings	Consistent 4.5/5 on review platforms	Varies by region and user experience

 

Feature	roomMaster	Cloudbeds
Booking Engine	Zero commission	Integrated
Simplicity and Ease of Use	Primary focus on simplicity and ease	More complex for some users
Revenue Management	Yield management [AI driven]	Cloudbeds insights
AI Features	Integration with ampliphi for AI-powered revenue management, dynamic pricing, and automated insights	Limited AI capabilities mentioned, focuses on “intelligently designed” platform
Former Users’ Feedback	Former Cloudbeds users return due to reliability and support	Users report issues with support and reliability
Review Ratings	Consistent 4.5/5 on review platforms	Varies by region and user experience

Choosing the right software for your property

Selecting the right hotel management software is essential for optimizing operational efficiency and delivering excellent guest experiences. While Cloudbeds is a strong contender in the market, alternatives like roomMaster provide distinct benefits that may be a better fit for your property’s specific requirements.

For example, roomMaster offers a revenue management system that helps maximize ADR and RevPAR with automated rate optimization. You can also boost direct bookings using a zero-commission booking engine, which eliminates third-party fees and increases your revenue. The intuitive, user-friendly interface allows your staff to adopt the system quickly, minimizing training time and reducing administrative workload.

However, to make the best choice, assess each option by considering key factors like features, scalability, user experience, and support. This evaluation will help you make an informed decision that drives your property’s success. 

Ready to take the next step? Get in touch with us today to explore how roomMaster can elevate your hotel operations.

FAQs

What are the top Cloudbeds alternatives for hotel management?

Top alternatives include roomMaster, WebRezPro, HotelRunner, and Guesty. Each offers unique features that cater to various property sizes, improving efficiency and the guest experience.

How does roomMaster compare to Cloudbeds in terms of features and pricing?

roomMaster offers more tailored solutions for independent hotels, zero-commission booking, and advanced revenue management features. Its pricing is generally more cost-effective than Cloudbeds, particularly for smaller properties.

Is roomMaster suitable for small boutique hotels?

Yes, roomMaster is ideal for small boutique hotels. Its intuitive interface and flexibility make it easy to manage operations, maximize revenue, and enhance guest experiences in boutique settings.

What factors should I consider when choosing hotel management software?

Consider features, scalability, ease of use, pricing, customer support, and integration capabilities. Tailor your choice to your property’s size, operations, and growth plans to drive long-term success.

Can I migrate my existing data from Cloudbeds to roomMaster?

Yes, roomMaster supports data migration from Cloudbeds. While Cloudbeds offers a Reservation Import Service, roomMaster also provides options for data migration, including CSV exports and potential direct integration depending on the specific version and features. You can also get additional support to transfer reservations, guest information, and other essential data for a smooth transition.