Author Archives: Stefano Mocella

Short domestic stays in leisure market driving bookings in the UK

Short domestic stays in leisure market driving bookings in the UK

New data suggests short stays will lead industry recovery in the UK 

As the UK is in the throes of a month-long ‘leisure’ lockdown, there is some encouraging news as far as what’s in store for the industry. Knight Frank recently share some data suggesting that the short-stay leisure market is expected to emerge as a catalyst for the hotel industry’s recovery.  

When restrictions do loosen up again, leisure travellers are expected to resume with their getaway plans within the UK, as we saw in the summer. In the absence of international travel, the desire to travel domestically remains very high and will be key in getting through the winter. 

Karen Callahan, head of hotel valuations at Knight Frank, said: “Whilst the COVID-19 pandemic is having an unprecedented impact on the UK hotel market, it is also accelerating the growth in demand for both experience-led hospitality and the health and wellness sector.” 

While discussing the data and the rolling restrictions expected to continue well into 2021, Callahan reiterated that hotels will have to remain adaptive to the market landscape. 

“We predict that the UK staycation market will remain robust in 2021, as continued restrictions, confidence to travel and forward planning remains dependent on the control of the on-going pandemic. This will be crucial for the UK hotel sector’s recovery, which will be led by the short-stay, leisure market.”   

Start preparing now  

While the UK’s current restrictions will remain in place through early December, there are steps hoteliers can take now to ensure bookings begin pouring in when guests are ready to plan their getaways. Remaining in communication with your audience is a great way to do so – what are you offering in a short-term stay? Are you providing a solid work space for workationersAny extra incentives to book mid-week? The hunger is there for leisure travellers to get back out there; make sure your property emerges as an easy choice for them.

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InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMSCloud PMSChannel ManagerHotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between. 

Call us today on +44 (0) 33 0100 1090, or email us at sales@innquestemea.com. We will be happy to walk you through innQuest’s solutions. 

For US, please call +1 813 288 4900 or email sales@innquest.com.

Stayfull users supplied with GDS via ResNet World

Stayfull users supplied with GDS via ResNet World

GDS opens the door to wider exposure, leading to more bookings 

With a world class channel manager like Stayfull in its product suite, it was vital for InnQuest to ensure its users were provided with seamless connectivity to the GDS. That’s exactly what’s been accomplished thanks to InnQuest’s partnership with ResNet World, a Sabre Hospitality (Synyxis) global partner based in Duabi, UAE. ResNet World provides next generation GDS connectivity to independent hotels and groups in over 50 countries, with office in Dubai, India, Oceania and the United States.

What is the GDS?

The GDS (Global Distribution System) is a huge network dedicated to providing travel industry professionals with a wide choice of hotels and travel packages. 

The GDS has traditionally been a tool for large hotels and big chains, as it was cumbersome, expensive and required a lot of time and resources to be used effectively. 

Thankfully, things have changed thanks to integration partners like ResNet World. Now, the GDS is a tool that can be used effectively by independent hotels, who don’t have the benefit of specialty teams to remain solely focused on the GDS. With ResNet World, independent hotels now have their own resource to provide an more level playing field with larger brands. 

Why is the GDS an important channel?

The GDS attracts unique bookers, as there is a large segment of potential guests who book directly through the GDS itself, rather than using OTAs or booking directly through a website. There is a significant advantage in attracting more corporate bookings through the GDS, as 80% of the market is corporate driven. This gives smaller hotels an incredible opportunity to reach more corporate guests outside of their regular sales efforts. While the leisure sector only accounts for 20% of the overall GDS market, it remains an important source of income for properties typically catering to leisure travelers and who want to be as visible on the channel as possible.

Another advantage with the GDS is that it carries fewer restrictions than an OTA as far as rate parity and availability compared to a hotel’s direct channel. This gives hoteliers the freedom to ‘yield manage’ the channel and maximize average daily rates. The GDS also tends to provide higher ADRs to hotels than any other channel. It continues to grow every year, with more companies looking for ways to consolidate and streamline their corporate travel needs.

Wrapping Up

Sabre Hospitality has utilized ResNet World to provide independent hotels with the levels of customer support necessary to compete with large chains and groups. By using this valuable tool, independent hotels now have a resource to make their presence felt in the GDS market.

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InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMS, Cloud PMS, Channel Manager, Hotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today at 1.813.288.4900, or email us at sales@innquest.com. We will be happy to walk you through innQuest’s solutions.

BookingSuite to discontinue WebDirect, BookingButton and RateIntelligence as hoteliers search for booking engines

BookingSuite to discontinue WebDirect, BookingButton and RateIntelligence as hoteliers search for booking engines

Hoteliers were taken aback earlier this year when Booking.com, a world renowned online travel agency for lodging reservations, announced that BookingSuite, one of their units, would be discontinuing WebDirect, BookingButton and RateIntelligence. All three platforms will be discontinued, effective November 30th, 2020. 

That leaves hotels with just a couple more months to find a suitable replacement and ensure they don’t miss a beat with regards to garnering direct bookings, managing rates or ensuring they have a secure, seamless booking engine for potential guests. BookingSuite has offered third party hospitality apps for hoteliers for the past five years, and those who have used the platform for several years will be looking for suitable replacements that offer flexibility, affordability and are easy to use.

Hoteliers can bounce back quickly with a suitable replacement

Fortunately for hotels finding themselves in a tough spot, InnQuest Software has been at the forefront of hotel booking solutions for decades. In fact, InnQuest’s booking engine WebBook, is an industry leader in direct booking technology, offering users a modern and user-friendly design. It was built with both user and guest experience in mind. Built for InnQuest’s flagship PMS, roomMaster, WebBook is the perfect BookingSuite replacement.

Key Benefits

– Most affordable solution on the market.

– Rich integration to the roomMaster PMS, whether cloud or server based.

Automatic rate and inventory updates, including yield rate modification.

– Hosted solution, handled by InnQuest 

– Highly customizable for any hotel website, with seamless integration using the booking widget

– Integration to TripTease, to build trust and increase conversions by displaying price comparison information

– Integration to Flip.to, enabling guests to advocate for hotels by sharing their experience on social media.

Keep operations smooth

Hotels will want to spend the next few months focusing on closing out the year on a strong note and gaining crucial traction throughout the holiday season. With WebBook, hotels can give their direct booking a boost and avoid paying OTA fees which will dip into their year-end profits. With WebBook, hotels can set automatic rate and inventory updates including yield rate information, with full support for group blocks. They can also build dynamic packages for their guests with addons, ensuring they maximize every potential dollar from a booking.

Learn more

The InnQuest sales team is eager to keep hoteliers on a path to profits, which is why WebBook remains affordable without holding back on functionality and integrations. To learn more about WebBook and how it can drive more direct bookings to your property, reach out to our sales team at sales@innquest.com, or contact us here.

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InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMS, Cloud PMS, Channel Manager, Hotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today at 1.813.288.4900, or email us at sales@innquest.com. We will be happy to walk you through innQuest’s solutions.

Simple ways for hotels to upsell to guests

Simple ways for hotels to upsell to guests

While the hotel industry has shown some signs of recovery coming off the end of summer, it is indeed still a challenging time for the industry. Occupancy rates likely won’t be what they were pre-Covid for quite a while, but that doesn’t mean marketing efforts need to stop. In fact, guests who are still traveling will need to be assured by hotels that their safety is a top concern and every effort is being made for a safe stay.

One positive that may come from lower occupancy rates is that hotels will be able to put an increased emphasis on guest experience for current occupants.

Upselling to current guests is crucial

As hotels attempt to recoup some lost revenue, upselling gains an even greater importance. Hotels can use a range of different services or features to upsell to their guests. In the current times, hotels will have to get a little creative in determining where they can upsell to guests. 

With effective guest communication, upselling doesn’t have to be limited to pre-check in. Opportunities to upsell can be found throughout a guest’s stay with the right tools and hotelier instincts.

Where can you upsell?

Room upgrades: This is a tried and tested way of boosting revenue with each guest stay. It also requires minimal effort with a proper online booking engine. Guests who book a standard room may be inclined to book a more luxurious room if they see an offer at a discounted rate. Tools like UpsellGuru can automate much of this process and boost your bottom line with little effort.

Food and beverage: If your property offers a food and beverage program, let guests know that they won’t have to go far to enjoy a good meal or unwind with a tasty beverage. You can encourage guests to begin their stay with a drink at the bar, or snack delivered to their room. 

Putting your best foot forward and presenting them with the options you offer can instantly boost revenue when they book with you, and may encourage guests to enjoy your f&b options more often throughout their stay.

Activities: When collecting guest data, keeping a record of their preferred activities could lead to more upsells for current and future stays. Check with other businesses in your area to see where you can cross-promote. For example, if there is a winery near your property, see if they would offer a discount on a wine tasting through a referral from your hotel.

Wrapping Up:

Upselling isn’t just about boosting revenue, but also ensuring that hotels are delivering the best possible guest experience. Gathering data on guests can ensure that every stay at your hotel is specialized for their specific needs, which will in turn increase the chances of return bookings.

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InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMSCloud PMSChannel ManagerHotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today on +44 (0) 33 0100 1090, or email us at sales@innquestemea.com. We will be happy to walk you through innQuest’s solutions.

For US, please call +1 813 288 4900 or email sales@innquest.com.

Which Boutique Hotel Themes Have Emerged in 2020?

Which Boutique Hotel Themes Have Emerged in 2020?

Intimacy, unique atmosphere the way to go as more hotels open

The hospitality industry was reopened roughly two months ago in the UK and as hotels open up, we’ve seen the boom of staycationers and domestic travellers. The desire for a getaway remains entrenched in consumers, as many are simply looking for an escape from the tumultuous year we’ve all experienced.

While international travel likely won’t rebound for quite some time, hotels that offer a unique experience can really distinguish themselves from the competition and pull more domestic guests in from the big chains. 

Boutique hotels can offer that intimacy and unique guest experience that big chains simply cannot. Let’s have a look at some boutique hotel themes that have recently emerged, as outlined by Hotel Speak.

Themed Rooms

This might have a throwback type feel to it, but as is the case in many industries, trends can in fact be cyclical in hospitality as well. Hotels that offer a different guest experience in each room with various themes, such as the wild west, under the sea or royalty suites offer fun and adventure. After all, these types of hotels can honestly promise their guests a different experience each time they book, all while receiving the great service they’ve come to expect. 

Vintage

One commonality we see in the industry is old Victorian homes being turned into b&b businesses due to their massive size, extra rooms and those comforting qualities that remind guests of home. If in fact a hotelier has an old property to offer, then it serves them well to embrace it. Many of these establishments have stayed true to the era they came from. Antique furniture or clocks can offer guests something distinct that they just can’t get from generic chains.

Pop Culture

Whether you’re going on the premise of famous movies or iconic music artists, these boutique hotels certainly reach a passionate customer base. 

Some of these hotels really go the extra mile in ensuring the rooms all capture the motif of the movie highlighted. That doesn’t mean getting tacky with decor or plastering movie posters everywhere. Rather they capture the essence of a certain movie, tv show or song and offer guests a true escape from reality.

Going Global

This is a particularly interesting theme, especially given how limited travel is beyond borders. What if guests could get the experience of tourist hubs like Paris, Rome or New York City all in the confines of their room?

Boutique hotels have popped up with rooms modeled after real sites and places in the world’s most popular travel destinations. This is another unique way of offering guests a different experience each time they visit.

‘Haunted’ Hotels

While that phrase may sound like a reality show, it is in fact a trend of going for a haunted motif at a hotel. Oftentimes, these types of hotels are built on sites that are supposedly haunted and play off that brilliantly. Sometimes staff are hired specifically to interact with guests in a frightening fashion all to add to the experience. 

Wrapping Up

Whatever theme(s) a boutique hotel may choose to go with, it does indeed provide a significant advantage over big chains, where guests will more or less get the standard hotel experience. These boutique hotels on the other hand, can pique the interest of any guest and have an excellent opportunity to build a loyal customer base. 

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InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMSCloud PMSChannel ManagerHotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today on +44 (0) 33 0100 1090, or email us at sales@innquestemea.com. We will be happy to walk you through innQuest’s solutions.

For U.S., please call +1 813 288 4900 or email sales@innquest.com.

Manage and Streamline Your Rates Directly in roomMaster with Stayfull

Manage and Streamline Your Rates Directly in roomMaster with Stayfull

Stayfull Channel Manager ensures rate parity across all sites

With OTAs continuing to emerge as a necessary ally to increase your hotel’s online presence, the need for a powerful hotel channel manager continues to grow. Research suggests that as much as 72% of independent hotel bookings are now done through a third party OTA. While your strategy should continue to explore ways to gain direct bookings, a channel manager is the first step in making that happen.

Eliminate Frustrations in dealing with OTAs

In 2019, innQuest launched Stayfull, a channel manager designed to manage all OTA connections directly in roomMaster. With Stayfull hoteliners use one simple login to manage rates and inventory. No longer do they need to spend countless hours manually managing their rates in multiple portals. Stayfull delivers automated rate and inventory updates in real time, allowing hoteliers to instantly distribute more inventory online. In doing so, bookings can increase at a far faster rate. Not only does this process save time, but it also massively cuts down on human error.

Rate Parity ensured

Pelican Bay Resort

One longtime roomMaster user, Pelican Bay Resort, recently implemented Stayfull and noticed an immediate difference in room distribution, receiving five bookings on their first day. One key factor in seeing immediate returns was Pelican Bay being able to streamline their rates across all OTAs: 

“We’ve been able to increase our page ranking with OTAs and boost our online presence overall,” said Jessee Pilgrim, co-owner of the Pelican Bay Resort. “It was so hard to manually change those rates before.”

Over 40 OTA Connections

Stayfull is connected to over 40 OTAs, including Expedia, Booking.com and Agora. It’s also connected to sharing economy giant AirBnB, which allows independents to list their rooms on alternative channels. New channel partners can be easily added and no matter how many you wish to add, Stayfull continues to manage the OTA to PMS cycle. 

Stayfull is all about taking your hotel’s online distribution to the next level, while gaining access to top level support with the innQuest Support Team.

Wrapping Up

Finally, as a reminder, innQuest and Stayfull own the complete cycle and therefore own the support for the whole process. After all, we want to ensure your property stays full

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InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMS, Cloud PMS, Channel Manager, Hotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today at 1.813.288.4900, or email us at sales@innquest.com. We will be happy to walk you through innQuest’s solutions.

InnQuest Software Launches Stayfull Channel Manager

InnQuest Software Launches Stayfull Channel Manager

InnQuest Software is pleased to announce the launch of their Stayfull Channel Manager, a powerful hotel channel manager allowing hoteliers to manage all OTA connections directly from roomMaster.

Stayfull allows roomMaster users to take their property’s online distribution to the next level and grow bookings. With the WebBook Booking Engine and now Stayfull, hoteliers can use just one solution to manage all online channels, as hotel operators can connect with dozens of popular OTA channels.

One major reason for Stayfull’s launch was eliminating the frustration hoteliers face in dealing with a third party channel manager.  Stayfull was designed with hoteliers in mind, as it’s now possible to manage all distribution channels and OTAs with one login. In addition, Stayfull allows quick updates and error-free distribution. With automated rate and inventory updates delivered in real time, hoteliers can instantly distribute more inventory online, thus increasing bookings by extending their worldwide reach. By automating inventory updates across all channels, hotel operators can dramatically reduce human error.

“Stayfull aligns perfectly with our goal of being a all-in-one solution for the independent hotel industry,” said Kent Howard, President of InnQuest Software. “Stayfull offers a cost effective, powerful channel manager that eliminates the middleman, owning the PMS to OTA cycle, thus offering an improved implementation and support experience to our clients.”

By using Stayfull, roomMaster users will have direct connections to the most popular OTAs, such as Expedia, Booking.com and Agoda, avoiding extra PMS integration fees that come with third party channel managers. Stayfull will also be catering to the sharing economy giant AirBnB, allowing independent hoteliers the opportunity to list their rooms with individuals shopping on alternative channels.

Stayfull is the latest in InnQuest’s current suite of technology and serves our mission to give our clients the tools they need to extend their online reach and maximize potential revenue. 

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InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMS, Cloud PMS, Channel Manager, Hotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today at 1.813.288.4900, or email us at sales@innquest.com. We will be happy to walk you through innQuest’s solutions.

InnQuest Software Names Kent Howard As New President

InnQuest Software Names Kent Howard As New President

Tampa, Florida, December 3, 2019 – InnQuest Software, a leading cloud and on-premise software solutions provider to the independent hotel industry has announced the appointment of Kent Howard as its new President. He will assume the company’s day-to-day leadership responsibilities in early December. 

Howard, a 17-year team member of InnQuest Software serving most recently as Vice President, brought more than 15 years of hotel and restaurant management experience with him when he joined InnQuest in 2002. Now, using those 30 plus years of industry experience, he will assume leadership of sales, marketing and operations.  

“Kent is an exceptional leader with exceptional operational and sales management experience,” said Michael Assi, CEO of Valsoft’s Travel & Leisure division, the parent company of InnQuest Software. “I am extremely confident that he is the right person to lead InnQuest Software through its next growth phase and beyond.” 

Howard had this to say on his new role: “Having worked at InnQuest for more than 17 years now, it should be obvious that I am a fan! I am a fan of how we treat our team, how we treat our clients and a huge believer in our product. I am excited for what lies ahead and am looking forward to the new challenge the role brings.”

Today’s announcement caps another significant year for InnQuest Software. This year, the company added a state-of-the-art Channel Management solution with Stayfull and continued the rapid growth and development of roomMaster, InnQuest’s flagship product.

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InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMS, Cloud PMS, Channel Manager, Hotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today at 1.813.288.4900, or email us at sales@innquest.com. We will be happy to walk you through innQuest’s solutions.

InnGage With roomMaster Experts And Fellow Users At innQuest’s 2019 Users Conference

InnGage With roomMaster Experts And Fellow Users At innQuest’s 2019 Users Conference

Connect with our team at the 2019 innQuest Users Conference to become a roomMaster expert yourself

Not only does innQuest Software believe in providing the best possible hotel PMS to our clients, but we strive to ensure our clients can master their software. Our clients becoming experts in roomMaster will only help your revenue grow, and we’re here to help you get there. InnGage, innQuest’s upcoming users conference, runs from October 9-11 at the Hyatt Regency Resort and Spa in Clearwater, Florida.

At InnGage, you will have the opportunity to share your roomMaster knowledge and in turn, learn from fellow users. Our team of experts will be on hand to provide comprehensive learning, host breakout sessions, and go one on one with our clients in the Technology Center.

This invitation only event will provide our clients with plenty of value and have you leave with a better understanding of what you’re capable of doing using roomMaster and other innQuest solutions. You’ll have a chance to learn all about our new features, tools & integrations. As an exclusive for InnGage attendees, you’ll also get a first look at roomMaster, version 18.

“For more than 20 years, the InnQuest Users Conference has welcomed clients to learn about new features and network with other roomMaster clients,” states InnQuest Vice President Kent Howard. “Now known as InnGage, this year’s event will showcase a brand new format with targeted learning sessions led by both industry professionals and roomMaster experts. The new format, plus the one-on-one learning available in the technology center offers a truly unique educational experience for our clients.”

Registration for our InnGage conference includes a sure to be spectacular sunset welcome reception, two full days of general and breakout conference sessions, as well as complimentary breakfast and lunch on conference days. Finally, you’ll be treated to a disco themed celebration dinner on October 10. 

InnGage Agenda:

Aqualea Ballroom. Sky Terrace. Hyatt Regency Clearwater Beach Resort _ best hotel software

via hyatt.com

Wednesday, October 9:

Guests can sign in on the 2nd floor mezzanine from 1:00pm to 5:00pm on October 9. That evening, a sunset welcome reception sponsored by Shift4 Payments will be held at the Hyatt’s Sky Terrace on the 16th floor.

Thursday, October 10:

Should you be unable to sign in on the 9th, late registration will be available the following morning, as well as a continental breakfast to start your day off right.

Following a conference kickoff from 8:30 to 9:00 AM, you’ll get the chance to learn about roomMaster’s newest features from 9:00 to 10:45. 

A Rate Management session will follow from 11:00 to noon, where a complimentary lunch will be sponsored by TTI Technologies. Our Technology Center will also be open from 11:00 to 5:00pm, where you can go one on one with a roomMaster expert.

The afternoon will consist of multiple breakout sessions, ranging from topics like hotel CRM, to winning the OTA battle.

After a long day of learning, you’ll deserve a little treat, which is why we’re proud to be hosting a Disco Inferno Celebration Dinner that evening! (sponsored by Cendyn

You’re in for an evening of great food, with live music and a best dressed contest to keep you entertained.

Friday, October 11

Don’t forget you still have one day left, with so much more to learn!

Following breakfast, your Friday morning will include two breakout sessions. There you’ll learn about Lodging Merchant Processing with Shift4, Hotel Tech Talk with TTI and much more! The Technology Center will also be open from 9:30 to 2:30pm.

Your afternoon will commence with a lunch sponsored by Hospitality Handyman. Finally, we’ll wrap up an exciting few days with an InnQuest 2.0 conference and a general conference session, featuring a Q&A with a panel of innQuest representatives and experts.

You can view the entire conference agenda here.

See You There!

Our InnGage conference is sure to please attendees and we look forward to meeting with you, our valued clients. We’re confident you’ll leave this conference with an enhanced understanding of what our products can do for you. In turn, we’re confident in meeting our clients that we’ll be able to better understand your needs and continue to improve innQuest software accordingly. 

Don’t miss out on this chance to InnGage with industry professionals and roomMaster experts. You can register for this amazing three-day event here. We hope to see you all there!

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InnQuest Software is a leading technology provider for the hospitality industry. For over 25 years, innQuest has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. Our flagship property management software, roomMaster, helps manage over 5,500 properties across 100 countries. InnQuest develops scalable solutions ranging from a Hotel PMS, Cloud PMS, Channel Manager, Hotel CRM and helps properties enable guests to Book Direct. We believe that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between.

Call us today at 1.813.288.4900, or email us at sales@innquest.com. We will be happy to walk you through innQuest’s solutions.