Archive for May, 2020

How To Make The Most Out Of The Summer Season (for 2020 and 2021)

May 28th, 2020 Lisa Livingston Hospitality Trends, Marketing

There’s no doubt that this summer will be a very different one. Post COVID-19 pandemic, no one really knows what the ‘new normal’ is going to look like. But, that doesn’t mean hoteliers can’t make the most of the opportunities that will begin to present themselves as the world reopens for business. With summer rapidly approaching… (more)

How to overcome fears of technological change in the hotel industry

May 21st, 2020 Mark Ellis Cloud PMS, General

Change is never easy – particularly at work and when it relates to a system or process that is completely new. As the American writer, H.P. Lovecraft, once said, “The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown.” However, overcoming the unknown… (more)

Advantages of Cloud Computing for the Hotel Industry

May 19th, 2020 Kent Howard Cloud PMS, General

You’ve probably already heard you’ll benefit significantly from cloud computing as an independent hotelier. What are the advantages of cloud computing for the hotel industry, however, when cybercrime is regularly in the headlines and the protection of personal data is so heavily scrutinized? Allow me first to answer two burning questions you might have on… (more)

Things are changing for the better: introducing InnQuest EMEA and roomMaster Anywhere (webinar)

May 15th, 2020 Mark Ellis General

In February 2018, InnQuest’s parent company, Valsoft, acquired Welcome Systems Ltd, provider of the cloud based Welcome Anywhere PMS in the United Kingdom. Two years later, the Welcome Anywhere PMS sits at the heart of a series of measures aimed to streamline UK and overseas operations. It will soon be known as roomMaster Anywhere, and… (more)

Five Benefits of Switching to a Cloud-based PMS 

May 13th, 2020 Lisa Livingston Hospitality Trends, Hotel Property Management

If you have been working in hotels since the 1990’s or before it’s likely you’re using an outdated PMS system to run the property. Prior to the PMS software technology boom, it was common practice to use a simplistic reservation system to keep track of guest comings and goings. While your outdated PMS system may… (more)

New Hotel Cleaning Standards Released by AHLA in Wake of COVID-19

May 6th, 2020 Mark Ellis Hospitality Trends, Latest News

Earlier this week, the American Hotel & Lodging Association (AHLA) introduced new health and safety protocols in response to the COVID-19 pandemic. Dubbed ‘Safe Stay’, this industry-wide initiative is designed to prepare the country’s hotels for the potential flood of guests and employees once the sector gets back into gear. The premise behind Safe Stay… (more)