Archive for April, 2020

InnQuest Supports SiteMinder’s HomeForHotels

April 29th, 2020 Mark Ellis General, Latest News

When we were asked by SiteMinder if we’d like to support and contribute to their new industry initiative, HomeForHotels, there was only one answer. Designed to help hotel businesses navigate through the uncertainty of COVID-19, HomeForHotels is an online platform dedicated to: Listening by hosting and sharing online panel discussions Engaging with hotelier stories of… (more)

How to implement online ordering at your hotel restaurant

April 27th, 2020 Mark Ellis General, Hospitality Technology, Hospitality Trends

It’s thought that 60% of US consumers order takeout at least once per week. And, when they do, 34% of them will spend at least $50 on a single order. Food delivery is big business and, at the time of writing, the COVID-19 lockdown is forcing many restaurant operators to join what is clearly far… (more)

How to make your hotel eco-friendly in 2020

April 21st, 2020 Mark Ellis Hospitality Trends

If you’re currently looking to the future as an independent hotelier, you might have eco-friendliness in mind. This is partly because the vast majority of travelers want to travel sustainably. Therefore, if you’re a hotelier who wants to stand out from the rest, you can use it as a differentiator. 1. Ensure every room has… (more)

How Future-Proof is Your Hotel Property Management System?

The Hotel Property Management System (PMS) is essential for guest satisfaction and business success. If, however, you’re operating a PMS that isn’t ready for the new breed of hotel guest or doesn’t embrace new hospitality technology, then it’ll quickly show its age and leave you trailing the competition. The technology available to modern hoteliers is… (more)

Why the Cloud Will Make Your Hotel More Resilient

April 13th, 2020 Mark Ellis Cloud PMS

It’s thought that the shift to cloud computing among American businesses will amount to over $1.3 trillion in IT spend by 2022. That huge figure should come as no surprise. Cloud platforms are now commodities in many industries – the hospitality industry included. Despite this, there’s still some nervousness among hoteliers when it comes to… (more)

The Social Media Engagement Guide for Hoteliers

April 6th, 2020 Kent Howard Marketing

In today’s digital world, social media is a part of nearly everyone’s everyday life. The same is true in the hospitality world. Four in ten global travel marketers believe Facebook and Instagram are among the platforms which will disrupt the travel industry in the next few years. Tellingly, both of those social media services are… (more)