Archive for January, 2020

The Power of the Survey: How to Use Surveys to Keep Guests Coming Back

January 22nd, 2020 Lisa Livingston Hospitality Trends, Hotel PMS

In today’s world hoteliers must be ready for anything; that means guest feedback too. Gone are the days of old where guests would leave handwritten notes on a guestbook in a hotel room outlining their delightful stay. No, today there are so many forums in which guests can leave positive or negative feedback that hoteliers… (more)

Top Five Features to Look for in a Channel Manager

January 9th, 2020 Lisa Livingston Hotel PMS, Hotel Property Management, Latest News, Online Bookings

As a hotelier it’s important to stay up to date with hospitality trends. Probably the most complicated trend and topic is that of Channel management. Our hope is that this blog will provide you with the top features to look for when choosing a channel manager, and hopefully debunk the mysteries surrounding this powerful add-on… (more)