Archive for May, 2019

The Crucial Moments That Can Make or Break Your Guest Experience

May 23rd, 2019 Lisa Livingston Hospitality Trends, Marketing

All hoteliers will attest that managing your guests’ expectations is the most rewarding and also most challenging part of their job. After all, each guest who decides to stay at your property is expecting something special from your property; whether that’s something your website promised, something a front desk clerk mentioned or something that a… (more)

How To Make The Most Out Of The Summer Season

May 15th, 2019 Lisa Livingston Hospitality Trends, Marketing

With summer rapidly approaching, millions of people are making travel arrangements and booking hotels. With that in mind, how is your property making the most out of the summer season? After researching some of the busiest summer destinations, we thought we’d bring you some of the top summer campaign tips to kick your property into… (more)