Archive for January, 2019

What Does the EMV Liability Shift Mean For Your Property?

January 24th, 2019 Lisa Livingston Data Management, Hospitality Trends, Payment Processing

Everywhere we go we see EMV chip readers; the grocery store, big box retailers, gas stations even our favorite hotels. EMV which stands for Europay, MasterCard and Visa, is a solution that relies on a consumer having a special chip in their credit or debit card that makes credit card transactions more secure. However, for… (more)

Six Hospitality Trends for 2019

January 3rd, 2019 Lisa Livingston Hospitality Trends, Hotel Property Management

While all hoteliers agree that creating a memorable guest experience is why they’re in the hospitality industry, in fact creating that experience has become as essential as providing a clean, comfortable room.  Let’s face it, there is a direct correlation between guest experience and guest loyalty and in 2019 this couldn’t be more accurate.  As… (more)