Archive for March, 2018

5 Easy and Essential Steps to Manage Your Hotel’s Online Reputation

March 27th, 2018 Kent Howard Hospitality Trends

The world’s a critic as the saying goes, and today all the world’s critics are online and many are commenting, critiquing, liking, sharing and recommending your hotel on TripAdvisor, right now! Hotels today can live or die by a star rating or an online review, and this means controlling your online reputation is a top… (more)

What Hotel Guests are Looking for in 2018

March 20th, 2018 Kent Howard Hospitality Trends

Travelers are usually exhausted when they arrive at your hotel, cranky and cannot get checked in fast enough to relax. Once a guest is all checked in, the questions tend to start; “what’s the WiFi password”, or maybe the bed sheets and pillows are sub-par, perhaps they want to know where the nearest coffee shop… (more)

Hotels With Restaurants: POS, PMS System, Avocados & Trends for 2018

March 13th, 2018 Kent Howard Hospitality Trends

Your hotel’s restaurant or coffee/gift shop offers you the ability to attract guests and deliver more direct bookings incentives. Both the trends and technology for hotel restaurants this year are worth taking note of, as they will tie directly into how you can approach your strategy on your hotel and restaurant supporting each other to… (more)

Why Your Hotel PMS Should Be in The Cloud

March 6th, 2018 innquest.com Hospitality Trends

Why switch from an on-premise PMS, or even keep your PMS in the cloud? It’s a common question these days, and it seems like everyone is moving their IT infrastructure to the Cloud. In fact, according to Gartner, by 2020 the older corporate “no-cloud” policy will be as rare as a “no-internet” policy is today…. (more)