Learn in the classroom

The Users Conference has two full days (May 3 and May 4) of valuable classroom-style training on a wide variety of topics. Focus will be on how the more advanced features in roomMaster can help you maximize revenue and produce useful information. Discover how much more roomMaster can do for you! Presenters include Robert Paresi, Tyler White, and Christy Carnley.

Learn hands-on

Our Solutions Center is available to try out what you have learned in the general sessions, plus trainers and other experts will be available to provide you with personalized help.

Conference Location / Host Hotel

The exciting Treasure Island Hotel & Casino is hosting our conference. This AAA 4-Diamond property has an ideal location in the heart of the famed Las Vegas Strip, offering a contemporary style with a high-energy atmosphere and one of the best values in Las Vegas.

The special conference rate starts at $89, and the daily resort fee ($25) is OPTIONAL for guests booking under the InnQuest group block.

Call (888) 503-8999 and use group code UC2012 to get the special conference rate or click here to book online. Clients who stay at Treasure Island also receive a special 35% discount on tickets to Mystère, the famous Cirque du Soliel show at TI.

Conference Schedule

Wednesday, May 2

3:00 - 5:30 pm Early Registration
7:00 - 9:00 pm Welcome Reception & Networking (hors d'oeuvres & beer/wine)

Thursday, May 3


7:30 - 8:15 am Late Registration / Continental Breakfast
8:15 - 8:30 am Conference Overview
8:30 - 9:00 am roomMaster 2000 Version 15 Sneak Preview
9:00 - 10:45 am Revenue Management and Rate Optimization
10:45 - 11:00 am Break
11:00 - 11:30 am Tips and Techniques (Configuration and Dayend Close)
11:30 - Noon Facebook Integration and RMNET Mobile
Noon - 1:30 pm Plated Lunch sponsored by TravelClick
1:30 - 3:00 pm Marketing and Email: HTML Letters, Opt Outs and Easy Mail
3:00 - 3:15pm Break
3:15 - 4:00 pm iQ-Schedule - Scheduling for spa, activities & tours
4:00 - 4:30 pm Global Distribution Strategies by TravelClick
4:30 - 5:30 pm Housekeeping, Maintenance, IQ Anywhere and Mobile Updates

Friday, May 4


8:00 - 8:30 am Continental Breakfast and iQ-Gift Card demonstration
8:30 - 9:00 am iQ-WorldLink / Global Distribution
9:00 - 10:00 am Report Writing with Premier Edition ISQL Wizard (Beginner)
10:00 - 10:15 am Break
10:15 - 11:00 am Report Writing with Premier Edition ISQL (Advanced)
11:00 - Noon iQ-POS (Point of Sale)
Noon - 1:30 pm Tuscan Buffet Lunch provided by InnQuest
1:30 - 2:30 pm Group Blocks - Start to Finish
2:30 - 3:15 pm Tips and Techniques - Front Desk
3:15 - 3:30 pm Break
3:30 - 4:15 pm Tips and Techniques - Back Office
4:15 - 5:00 pm Question and Answer Session with InnQuest's President, Vice President and Support Manager
5:00 - 5:10 pm Conference Wrap-Up


* Please note, this schedule is subject to change.

Optional Classroom Style Training before Conference (SOLD OUT)

Wednesday, May 2

8:30 am - 4:30 pm

*$269 additional per person

Please arrive at 8:15 for breakfast.

Optional Full-Day Hands On Training

A full day of classroom style training on all the basics of roomMaster 2000 including Reservations, Reservation Rules, Front Desk, Guest Profiles, Accounting, City Ledger, Reports and more!

Each person will receive a continental breakfast, 100 page workbook and will have a laptop to work on during the class.

There will be no more than 10 people in this class.

UPDATE: This optional class is now sold out.

* Please note this is an in-depth training opportunity for conference attendees and is available as an addition to the regular conference fee.