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Products & Solutions
medium and full service hotels and resorts
B&B's, small inns and specialty
Hotel CRM Cloud
PMS Integrations and Interfaces
Smart Hotel and Automation
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Training and Consulting
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Front Desk Management
Reservations, Check-Ins, Check-outs, Posting Entries, Housekeeping Updates, Guest Name Lookup and Walk-Ins can be managed all from one Quick Room Screen.
View Rates and Availability by Room Type or Room Number and easily make a reservation from the same Availability screen.
Use an intuitive Drag and Drop feature to quickly manage room assignments.
Utilize the automated Room Ready notification feature to provide that wow factor to your guests.
Easily split bills and setup automatic charge routing to handle any billing request.
The Rate Adjustment Wizard makes correcting data entry errors a breeze and seamless to your guests with a “clean” folio.
Automated credit checks and intelligent reporting will improve service levels.
Seamlessly handle reservations from any source from direct bookings and group blocks to OTA/GDS providers and travel agents.
Managing a wait list is made simple and upgrades intuitive right from your tape chart.
Easy to use and create custom HTML confirmation emails that are automated for Pre-Arrival and Post Departure guest engagement provide a powerful CRM tool.
Manage share-withs, back-to-back room moves, revenue add-ons and even custom build a package on the fly.
Enhance the guest experience with integration to iQ-POS for Outlet Reservations and Activity Scheduling that provides a single itinerary and confirmation email.
iQ-WorldLink seamlessly connects you to your GDS Channel Partner providing Rate and Inventory Updates and automatically entering reservations from the online channels.
You can even connect directly to Expedia and/or Booking.com to bypass costly 3rd Party pass through fees.
Guest Profiles & History
roomMaster keeps track of all your guests’ information, preferences, stay history and statistics so you can use this information to enhance the guest experience.
Robust Profiles are easily exported or merged with 3rd Party CRM tools.
Guest history folios are stored permanently for a complete history detail for your guests with reprinting and adjustment features.