Supported guest services interfaces for roomMaster 2000
This is a comprehensive list of compatible interfaces for roomMaster 2000 Version
14.51 (or higher), as well as the External Posting
Interface and/or iQ-Keylocks module.
If there is an interface you do not see listed here, please contact
interfaces@innquest.com
for more information. Make sure you include the client name, if applicable.
Call Accounting/SMDR | PBX |
Voicemail | Keylocks | Mini-Bar |
POS & Spa
In-Room Movies |
High-Speed Internet Access | Energy Management
| Call Accounting |
Models Supported |
These interfaces require the External Posting Interface module.
EPI will interface with virtually any system that generates basic HOBIC-formatted data. In addition, EPI is certified to interface with: |
| @Comm/XIOX |
Prophet, Summa Pro (call accounting) |
| AT&T / Lucent / Avaya |
Merlin, Legend, System 75, Partner, KSA+ |
| Comdial |
InnTouch Concierge, legacy systems |
| Cortelco |
Aries 144 |
| Ericsson |
MD110 |
| Estech (ESI) |
Phone BIll (call accounting) |
| Executone |
IDS, 432 |
| EZ Advantage |
Call-A-Matic |
| Fujitsu |
Series 3, 9600 |
| Hansen Software |
CASH (call accounting) |
| Hitachi |
HCX5000 series |
| Inter-Tel |
Axxess |
| ISI Infotext |
Call accounting |
| Iwatsu |
PBX |
| Key System US |
Various Atlas systems |
| Mitel |
SX-20, SX-50, SX-100, SX-200,
SX-200ICP, SX-2000 |
| NEC/Nitsuko |
NEAX 1400/2000/2400, Aspire (i-Series), Pro2 |
| Nortel/Northern Telecom |
Meridian, Norstar |
| Panasonic |
TD1232, DBS-72, KXTD-50 |
| PhoneSuite (CMpbx) |
PhoneSuite 64, PhoneSuite 112 |
| Samsung |
MMC725 |
| Tel Electronics |
InnForm XL (call accounting) |
| Toshiba |
DK16e, DK40, DK424 |
| TransTel |
TDS600 |
| Trisys |
Tality, TAP-IT (call accounting) |
| PBX Integration |
Models Supported |
These interfaces require the Extended EPI module.
|
| 3CX |
3CX Phone System for Windows
(v8 and higher, req. 3CX Hotel Module with PMS Integration)
(Mitel emulation) |
| Alcatel |
Hotel Link 4400, OmniPCX Office
(v1.5, G-Pin & Suite features not supported) |
| Avaya / Lucent / AT&T |
GuestWorks ECS/Definity,
Avaya IP Office
Avaya IP Office interface requires DuVoice voicemail |
| Comdial |
Inntouch Concierge |
| Commsoft RMS |
CommsOffice PMS Interface "middleware" for
Panasonic TDA/TDE phone systems |
| DOCOMO/interTouch |
Percipia-Freedom-Parallax
(Parallax 8.x and higher, serial, Avaya emulation) |
| Hitachi |
HCX5000 series |
| Innovation Technologies |
ComXchange IP PBX
(Hitachi emulation, serial only) |
| Inter-Tel |
CTI System Hotel Manager |
| Key System US |
Atlas (Mitel emulation) |
| LG Electronics |
LDK-100, LDK-300 (using LDK Hotel) |
| Mitel |
1103/2103 Dataset (for SX-200/SX-2000 series)
SX-200 ICP |
| NEC/Nitsuko |
NEAX 2000 IVS, 2400 IMS, SV8100 (KTS-i protocol, Hitachi emulation) Aspire (i-Series)
All NEC interfaces serial only. |
| Nortel/Northern Telecom |
Meridian SL-1 |
| Panasonic |
KX-TDA and KX-TDE series
All Panasonic PBX interfaces require DuVoice voicemail or
Commsoft RMS CommsOffice PMS Interface |
| Philips |
SOPHO iS3000 series with SysManager 410 release 4.3 or higher |
| PhoneSuite (CMpbx) |
PhoneSuite 112 (Mitel emulation) |
| Siemens Rolm |
Hicom 150E/200/300 via Caracas Link v4.1
(v.24 protocol)
TMS Call Star |
| Tadiran |
CAP-PMS Coral Hotel/Motel (v2 or higher) |
| Toshiba |
Any PBX with HMIS (Hitachi emulation)
Ultimate InnService |
| Voicemail Integration |
Models Supported |
These interfaces require the Extended EPI module.
|
| ActiveVoice |
Repartee, Replay Plus |
| Avaya / Lucent / AT&T |
Intuity Lodging (part of GuestWorks) |
| Centigram |
VoiceMemo (Encore/HIS formats) |
| DuVoice |
Centigram-compatible |
| Hitachi |
HCX5000 series |
| Innovation Technologies |
InnLine, InnLine 2020, InnLine Elite |
| Mitel |
Express Messenger (Encore/HIS formats), MitelMail,
SX-200 ICP ("i-MEM" imbedded voicemail) |
| NEC |
NEAXMail AD-series (ActiveVoice) |
| Nortel/Northern Telecom |
Meridian |
| VSR |
CoVoice, CoVoice Express, Voicentre, Voicentre Express
(requires PMS interface from VSR) |
| Keylock Integration |
Models Supported |
These interfaces require iQ-Keylocks.
|
| Kaba Ilco |
FDU (direct/single encoder),
Gateway2 (2+ FDU's), Atlas |
| Onity / TESA |
HT22, HT24, HT28 |
| SAFLOK |
System 5000, System 6000 (2+ encoders)
|
| Salto |
HAMS/Hotel Access Management System
(compatible with Onity/TESA) |
| TimeLox |
Using DC-One specification (2+ encoders) |
| VingCard |
2100PLUS (single encoder)
2800 (single encoder)
Vision (2+ encoders)
Visionline (2+ encoders, using DC-One specification)
|
| Minibar Integration |
Models Supported |
These interfaces require Extended EPI module..
|
| Minibar Systems |
AutoClassic System 7 (half-duplex) |
Point of Sale (POS) and
Spa Software Integration |
Models Supported |
These interfaces require Extended EPI module..
|
| Aloha |
TableService, QuickService |
| ASI |
Restaurant Manager (Micros emulation) |
| Comtrex |
Odyssey POS2100 (Micros emulation) |
| Crescent Systems |
Food & Beverage POS (Micros emulation) |
| Dinerware |
POS (Micros emulation) |
| Emerald Lake Software |
spaworks®2002 (Micros emulation) |
| Fedelta |
Fedelta POS (Micros emulation) |
| Fore! Reservations |
Fore Reservations (Micros emulation) |
| Gamma |
POS |
| H&L Australia Pty Ltd |
Sysnet (Micros emulation, client must have Guest Interface enabled) |
| Menusoft |
Digital Dining (Micros emulation) |
| Micros |
2700, 3700, 4700, 8700, 9700, E7
(E7 requires PC for serial connection) |
| Milano Systems |
SAM Salon/Spa Account Manager (Micros emulation) |
| Ordyx |
Ordyx POS v3.0.6 or higher
(Micros emulation, TCP/IP only) |
| PAR/Springer-Miller |
SpaSoft (Micros emulation) |
| PixelPoint |
V2000.97.5x or higher |
| Posera |
Maitre'D |
| POSitouch |
TableService, QuickService (Micros emulation) |
| Sable Technologies |
DirectTouch, NT (Micros emulation) |
| Silverware |
TableService, QuickService (Micros emulation) |
| Siriusware |
Salesware (Micros emulation) |
| Squirrel/Landmark |
3/4/5 |
| Syntec |
Insight (Micros emulation) |
| Toshiba/TEC America |
FDS/CrystalPoint POS |
| TriniTEQ International Pty Ltd |
WaiterPad v7.00a or higher, requires
Room Charge Link module (Micros emulation, TCP/IP only) |
| Uniwell |
TX750, SX8000, SX6600 |
| WorldSmart Future |
FuturePOS with FutureLink v0.7.3.00 (Micros emulation) |
| Movie Systems Integration |
Models Supported |
Unless noted, these interfaces require Extended EPI module..
|
| Alcatel-Lucent EMS Hospitality ipTV |
Full integration, including express checkout & on-screen folio display. (Requires cHar utile pmslink version 1.0+ for interface. Contact your Alcatel-Lucent dealer for more information.) |
| Activision TV |
Full integration with on-screen folio display. Express check-out not supported. |
| Hotel Movie Network |
Billing only (Extended EPI not required) |
| LodgeNet |
Full integration, including express checkout & on-screen folio display |
| LodgeNet |
Billing-on-invoice (BOI) only. (Extended EPI not required) |
| MiTV Corp. |
MiTV-HPS (Hotel Provisioning Systems)
Billing-on-invoice (BOI) only. (Extended EPI not required) |
| OnCommand |
Billing-on-invoice (BOI) only. (Extended EPI not required) |
| Otrum |
ITV/PMS version 1.0 |
| High Speed Internet Access (HSIA) Integration |
Models Supported |
Unless noted, these interfaces require Extended EPI module..
|
| Generic/HOBIC |
Billing-on-invoice (BOI) only (Extended EPI not required) |
| Nomadix |
Billing-on-invoice (BOI) only (Extended EPI not required) |
| Nomadix |
Check-in/out (Micros emulation) |
| Energy Management Integration |
Models Supported |
These interfaces require Extended EPI module..
|
| Atlantic Software |
ProAtion Systems |
| INNCOM |
Central Interface Service (CIS) |
| Scientific Atlanta |
Energy Management System |