Enhance Guest Engagement With GuestFolio CRM

Drive customer loyalty, repeat stays, and better online reviews with the Guestfolio CRM integration for roomMaster.

Automated emails that engage guests at every stage in their travel cycle

Guestfolio harnesses your historical guest reservation data in roomMaster to deliver personalized, mobile-friendly emails at every step of the traveler's journey from booking and pre-arrival to post-stay.

Confirmation

Confirmation

All the details in an email designed around your hotel's branding

Pre-arrival

Pre-arrival

Timely messages crafted around each guest's purpose for travel

Modification

Modification

Set triggers to respond quickly and appropriately to reservation changes

Post-stay

Post-stay

Contextually relevant emails that motivate guests to book a repeat stay

Features

Make the most of each guest experience and benefit from higher revenue, happy guests, and great reviews online.

Enhanced Guest Profiles

Track the unique interests and booking preferences of your guests, including feedback and up-sell requests

Enhanced Guest Profiles

Mobile Concierge

Up-sell extra hotel services with special upgrade offers while helping guests plan their entire stay

Mobile-Concierge

Email Builder

Effortlessly create beautiful, mobile-responsive emails that your guests will enjoy reading on any device

Email builder

Campaign Dashboards

Monitor and optimize campaigns with powerful analytics in an easy-to-understand to dashboard

Data-driven Email Marketing

TripAdvisor Reviews

Encourage social sharing and make it easy for guests to post reviews directly on TripAdvisor and other online platforms

TripAdvisor Reviews

Guest Surveys

Mobile-friendly satisfaction surveys that motivate guests to respond before they head to social media

Guest Surveys

Why integrate Guestfolio with roomMaster?

Guestfolio is a best-in-class CRM for independent hotels that delivers results.

Increased TripAdvisor reviews

More TripAdvisor reviews

Higher guest spend per stay

Higher guest spend per stay

repeat stays and direct bookings

Repeat stays and direct bookings

Start a conversation

Let's chat about how you can improve your emails and overall guest engagement with the Guestfolio integration for roomMaster.