The expectations of guests are rising, and, in response, hotels are becoming smarter.
In 2016, 57% of hotels planned to allocate a record-high budget for technology. Hotels today are prioritizing everything from smart in-room experiences to on-property robots to better anticipate the needs of guests and deliver even more personalized service.
So, what are the up-and-coming trends in hotel technology, and how are they redefining the way guests experience hotels? Read on to see.