Archive for the ‘Online Bookings’ Category

How These Three Technologies Can Enhance Your Guest Experience

There aren’t a lot of businesses these days that don’t have some form of automation; from airline ticket counters, to self-checkouts at the grocery store, automation can be considered a blessing and a curse. However, while full automation may reduce operational and staffing costs, in the hotel industry it also eliminates the ability to utilize… (more)

Upselling: Creating A Unique Guest Experience

Hoteliers seem to struggle to find ways to increase revenue, but by implementing an upselling strategy that goes beyond the typical freebie offer is sometimes all that is necessary to create a unique guest experience and increase revenue. The first step in implementing an upsell program for your property is to determine the upsell opportunities… (more)

InnGage With roomMaster Experts And Fellow Users At innQuest’s 2019 Users Conference

Connect with our team at the 2019 innQuest Users Conference to become a roomMaster expert yourself Not only does innQuest Software believe in providing the best possible hotel PMS to our clients, but we strive to ensure our clients can master their software. Our clients becoming experts in roomMaster will only help your revenue grow,… (more)

Five Strategies to Increase Direct Bookings

October 24th, 2018 Lisa Livingston Hotel Property Management, Marketing, Online Bookings

Direct Bookings…all hoteliers know that driving them has become a key objective for properties of all sizes, and they are one of the best revenue management strategies.  You may still believe that OTAs are going to provide you with the most bookings, but by taking back your reservations from the OTAs you can increase repeat… (more)

Is your mobile-unfriendly booking engine costing you bookings?

October 2nd, 2018 Lisa Livingston Hospitality Trends, Marketing, Online Bookings

It’s unrealistic to think that our smartphones actually make us smarter (lol); but isn’t it accurate to say our smartphones make our lives easier? Think of all the things we do from our smartphones: Play games, watch movies, listen to music, book flights, even make hotel reservations. On any given day, you can look around… (more)