Archive for the ‘Hotel Property Management’ Category

Classic Hotel Revenue Management Errors That Could Impact Your Occupancy

July 31st, 2018 Kent Howard Hotel Property Management

Operating in a fiercely competitive hotel market makes it difficult for independent operators to allocate the required amount of time for hotel revenue management. Unfortunately, this often results in mistakes – and some are big. A single unintended miscalculation, assumption or lack of thought about the guest experience is all that’s required to impact your… (more)

Video Marketing for Independent Hotels

July 10th, 2018 Kent Howard Hotel Property Management, Marketing

The forecast is video will account for the “overwhelming majority” of Internet traffic by 2021. It’s not surprising, either. Consider your most recent Web search: it’s likely you saw multiple video links almost constantly. What does this mean for hotels? More importantly, how can independent hotels leverage video marketing content to improve guest engagement, secure… (more)

Hotel Revenue Management – 7 Tips and Tricks

June 19th, 2018 Kent Howard Hotel Property Management

Hotel revenue management is tough – particularly if you’re an independent property competing against the big chains. If your staff does not include a dedicated revenue manager, or you’re simply struggling to remain current with the fast pace of changing guest expectations, then allow me to share seven excellent tips to increase revenue per available… (more)

Sweet Summer Tips for Hoteliers

June 15th, 2018 Lisa Livingston Hospitality Trends, Hotel Property Management

The summer travel season is in full swing and online bookings for hoteliers are on the rise. Research shows that travelers are booking their summer destinations in a different manner than previous years. According to SouthernLiving.com travelers are making the most of their summer vacation time.  Instead of spending their entire vacation in one destination,… (more)

Are Hotel Concierge Services Really a Thing of The Past?

June 8th, 2018 Lisa Livingston Hospitality Trends, Hotel Property Management

As one of the humblest professions, the Hotel Concierge originated in France during the Middle Ages. In fact, the word Concierge is derived from a French saying, Comte Des Cierges which literally translates into “keeper of the candles”. Today this doesn’t seem like an overly complicated profession, but during the Middle Ages, the Keeper of… (more)

5 Best Methods for More TripAdvisor Hotel Reviews

May 23rd, 2018 Jeff H Hotel Property Management, Marketing

There’s much more to operating a hotel than simply obtaining TripAdvisor hotel reviews; however, there’s no escaping the importance of your online reputation in the modern hospitality industry. According to studies, 76% of travelers believe online hotel reviews offer valuable insights. In addition, 95% of vacation planners read travel reviews during the planning phase of… (more)

How Future-Proof is Your Hotel Property Management System?

The Hotel Property Management System (PMS) is essential for guest satisfaction and business success. If, however, you’re operating a PMS that isn’t ready for the new breed of hotel guest or doesn’t embrace new hospitality technology, then it’ll quickly show its age and leave you trailing the competition. The technology available to modern hoteliers is… (more)